Ordered original Key Safe 2019 for my brother and the service was excellent. When I needed to move it, found all the answers to my questions on the excellent website eg that needed new masonry bolts... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered the keysafe and it arrived safely. I was contacted by Kevin, the fitter, who arranged a date and time mutually convenient to us both to come and fit the keysafe. He arrived on time and in... Mehr ansehen
Unternehmen hat geantwortet
The product appears to be robustly constructed and will provide better security that other less expensive brands on the market. The supplied template made mounting on a brick wall straightforward. I h... Mehr ansehen
Unternehmen hat geantwortet
Delivered quickly and very robust. Not to hard to mount and we were surprised at just how secure it seems. Much stronger than key safes we have seen at holiday accommodation for example.
Unternehmen hat geantwortet
Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- Tresor- und Geldschrankhändler
- Sicherheitsdienst
- Anbieter von Sicherheitssystemen
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4,8
Hervorragend
2028 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Promt attention
9. Februar 2026
Antwort von The Key Safe Company
Hi David,
Thanks for your review! We’re glad everything got sorted and that the installation for your P500 Pro went ahead smoothly in the end. 🔑
Thanks as well for your patience while Natalia helped connect things up with the installer — sometimes those phone screenings can make it a little trickier to catch each other! 😄
We hope you’re enjoying your new key safe.
Very quick delivery
Very quick delivery. Easy to install with the instructions, and a very sturdy unit
6. März 2026
Antwort von The Key Safe Company
Hi Sally,
Thanks for the lovely 5-star review! 😄 We’re really pleased to hear your C500 Pro arrived quickly and that the instructions made installation nice and straightforward.
Great to know you’re happy with how sturdy it feels too — that’s exactly what we like to hear! 🔑💪 Thanks again for taking the time to share your experience
Antwort von The Key Safe Company
Hi Helen,
Thank you for the lovely 5-star review! We’re so glad Natalia could help make your phone order a smooth experience. ☎️😊
It’s great to hear that delivery was quick and everything arrived efficiently. We hope your new C500 Pro key safe gives you the security and peace of mind you were looking for! 🔑
Thanks again for taking the time to share your feedback — it really means a lot to the team.
Easy to navigate and helpful website
Easy to navigate and helpful website. Quick delivery.
5. Februar 2026
Antwort von The Key Safe Company
Hi Edward,
Thanks for leaving us a 5-star review! We’re really pleased to hear the website was easy to use and that everything arrived quickly. 🚀🔑
We hope your Ark Tamo key safe and fitting pack make installation a breeze, and that they give you exactly the security and peace of mind you were looking for.
Thanks again for taking the time to share your experience — it really makes our day! 😄
Understanding amid our Crisis!
Despite the couriers damaging the box, losing the contents and taping it up, only to deliver an empty box, the Key Safe Company proved their customer service commitment admirably.
They responded instantly and sent a new safe next day before 10am. There was an unexpected urgent requirement due to sickness of Elderly Parents and access for the care company.
Their understanding in our crisis was fantastic and yet unusual in business nowadays.
Thank you, our brand loyalty belongs to you.
24. Februar 2026
Antwort von The Key Safe Company
Hi Simon,
Thank you so much for such a thoughtful review. We’re really sorry you had to deal with the courier delivering an empty box — that’s certainly not the experience anyone expects when they’re waiting for a delivery.
We’re very glad we were able to step in quickly and get a replacement P500 Pro out to you the next morning. Nadene and the team will be especially pleased to hear your kind words — I’ll make sure this is shared with them. 😊
Given the circumstances with your elderly parents needing urgent access for care, we completely understand how important it was to resolve things quickly, so we’re really pleased we could help when it mattered most.
Your loyalty and support genuinely mean a lot to us. Thank you again for taking the time to share your experience. 🔑
Antwort von The Key Safe Company
Hi Greg,
Thanks for the fantastic review! We’re really pleased to hear the Ark Tamo arrived quickly — our next day delivery service likes to live up to its name! 🚚⚡
Great to know everything reached you nice and fast, and we hope your new key safe serves you well for years to come.
Thanks again for taking the time to leave us a review, it’s much appreciated. 🔑😊
A couple of thoughts
Providing a thin piece of paper with a rounded top is little help for alignment with a spirit level! Square edges and some depth to abut with the spirit level would help.
The code system seems odd: 123456 instead of offering 720 options, is just one.
2. März 2026
Antwort von The Key Safe Company
Hi Andy,
Thanks for taking the time to share your thoughts — we really do appreciate the feedback.
We understand what you mean about the drilling template. The Ark Tamo template is supplied as a separate thin card insert and, as it mirrors the shape of the key safe itself, it does have rounded edges. We appreciate that this can make lining up a spirit level a little trickier for some people, so your comments are really helpful and we’ll certainly pass that feedback on to the manufacturer.
Regarding the code system, the key safe is designed so you can set your own combination. We recommend choosing a code that’s at least 6 digits long and includes a repeated number (for example 122587). Each digit can be used up to four times, which means there are actually over 9 million possible combinations available — giving plenty of choice when setting a secure code.
Thanks again for your feedback and for choosing the Ark Tamo — it’s genuinely helpful for us to hear customers’ experiences. 🔑
Was to navigate website and ordering…
Was to navigate website and ordering process. Quick turnaround- I got my key safe in less than 48h from ordering. Installation easy. Of note the drilling template for the mounting screws was too small, but was easy to make my own template.
2. März 2026
Antwort von The Key Safe Company
Hi Andy,
Thanks for the great review and for choosing two C500 Pro key safes from us — we’re really pleased to hear the website was easy to use and that everything arrived so quickly. Less than 48 hours is exactly what we like to see! 🚚🔑
Installation sounding straightforward is great to hear too. We’re sorry about the drilling template being printed too small — we did discover that a small number were unfortunately printed at the wrong scale by the manufacturer. The good news is this has now been fully corrected.
We really appreciate you pointing it out, and we’re glad it was easy enough to make your own template to get everything installed.
Thanks again for taking the time to leave us a review — we hope both key safes serve you well! 😊
Excellant service
Excellant service, goods arrived promptly. Very well made Keysafes, would recommend.
27. Februar 2026
Antwort von The Key Safe Company
Hi Steve,
Thanks so much for the great review! It’s brilliant to hear you’re happy with both the service and the key safes. Sounds like you’re building quite the collection with the Ark Tamo and the P500 Pro now! 😄
We’re really pleased everything arrived promptly and that the build quality has impressed you. Thanks as well for the recommendation — it genuinely means a lot to our team.
Highest quality product. Easy to fit.
I was unsure
I re read the instructions
I followed the instructions
All went well
Working perfectly
Thank You!
Highly recommended.
26. Februar 2026
Antwort von The Key Safe Company
Thanks so much, Stephen! Love the step-by-step honesty — reread, follow, succeed… it’s a foolproof method 😄 Really glad your ark Tamo Pro and fitting pack went in smoothly and are working perfectly. Thanks for the high recommendation, it means a lot!
Antwort von The Key Safe Company
Thanks so much, Kerry! Delighted to hear your P500 Pro arrived quickly and was easy to install — we love it when everything locks together that smoothly 😄 Really appreciate you taking the time to leave a review!
Early days and not yet fitted but…
Early days and not yet fitted but product looks good.
Delivery very prompt.
26. Februar 2026
Antwort von The Key Safe Company
Thanks, Stuart! Glad your ark Tamo Pro arrived promptly and is looking good. When you get around to fitting it, our installation video is there to help — we like to make sure everything clicks into place 😄 Reach out anytime if you need a hand!
Great products prompt delivery
25. Februar 2026
Antwort von The Key Safe Company
Thanks again, Andy! Brilliant to hear both your ark Tamo Pro and the fitting pack reached you quickly. Looks like you nailed it getting everything you needed for a smooth installation 😄
Easy to order and quick to arrive.
24. Februar 2026
Antwort von The Key Safe Company
Thanks so much, Roger! Happy to hear your C500 Pro was easy to order and arrived in a flash. We always aim to unlock a smooth experience 😄 Really appreciate you sharing your feedback!
Great product
Great product, swift service, quick delivery - everything you need for a great experience.
30. Jänner 2026
Antwort von The Key Safe Company
Thanks a lot, Richard! Really glad your ark Tamo arrived swiftly and hit the mark for you. We do love it when the whole experience clicks into place just right 😄 Appreciate you taking the time to leave a review!
Ordered a Supra C 500 and DPD went awol…
Ordered a Supra C 500 and DPD went awol with it after I needed to change the scheduled delivery date. Rang The Key Safe Company who followed it up, called me back when they said they would and despatched a replacement which arrived the next day. Really great customer service. Key safe nice and sturdy.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Thanks so much, Jo! Sorry your original C500 went wandering off on its little DPD adventure, but I’m really glad the team jumped on it and got a replacement to you the next day. We like to think our service is key to keeping things stress-free 😄 Delighted you’re happy with the sturdiness too!
Great experience
Great experience. Good product and fast service. Happy to buy from them again
29. Jänner 2026
Antwort von The Key Safe Company
Thanks so much, Paul! Really glad to hear you had a great experience and that your P500 Pro arrived nice and fast. We always try to lock in good service 😄 Delighted to hear you’d shop with us again!
Excellent Service
Ordering was quick and efficient. Helpful advice given by friendly and professional staff. Key Safe arrived following day in excellent well packaged parcel. Recommend this company.
20. Februar 2026
Antwort von The Key Safe Company
Hi Bill!
Thank you so much for the fantastic review — and Natalia will be absolutely chuffed to hear your kind words! She’ll love knowing her advice helped everything go smoothly. 💙
Great to hear your C500 Pro arrived safely the next day too. Sounds like the whole process was truly key to a good experience 😄🔐
Thanks again for the recommendation — we really appreciate it!
Safely say they are great
Everything about this Company has been great. From quickly correcting my order as I'd made a mistake, delivering the best price (with a voucher) and next day delivery. I would give more than 5 stars if I could
17. Februar 2026
Antwort von The Key Safe Company
Hi Mark!
Thank you so much for the amazing review — and for the extra-stars-if-you-could sentiment, that genuinely made our day! ⭐💙
Really glad we could quickly sort out your order hiccup and get your ark Tamo safely to you the very next day. Sounds like everything clicked into place nicely 😄🔐
If you ever need anything else, we’re always here and happy to help!
Antwort von The Key Safe Company
Hi Marie!
Thanks so much for popping back to leave a review — and we’re really glad the booking process was nice and easy for you. Always a win when everything clicks into place without any fuss… a real key moment, you might say 😄
If you need anything before or after your installation, just give us a shout. We’re always happy to help! 💙
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