Ordered original Key Safe 2019 for my brother and the service was excellent. When I needed to move it, found all the answers to my questions on the excellent website eg that needed new masonry bolts... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered the keysafe and it arrived safely. I was contacted by Kevin, the fitter, who arranged a date and time mutually convenient to us both to come and fit the keysafe. He arrived on time and in... Mehr ansehen
Unternehmen hat geantwortet
The product appears to be robustly constructed and will provide better security that other less expensive brands on the market. The supplied template made mounting on a brick wall straightforward. I h... Mehr ansehen
Unternehmen hat geantwortet
Delivered quickly and very robust. Not to hard to mount and we were surprised at just how secure it seems. Much stronger than key safes we have seen at holiday accommodation for example.
Unternehmen hat geantwortet
Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- Tresor- und Geldschrankhändler
- Sicherheitsdienst
- Anbieter von Sicherheitssystemen
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4,8
Hervorragend
2028 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Ordering online was quick and simple.
Ordering online was quick and simple.
Even though I opted for standard delivery the package was delivered next day. Delivery was within the time slot advised.
Overall I’m very pleased with the product and the service provided by Key Safe Company.
16. Februar 2026
Antwort von The Key Safe Company
Hi Chris!
Thanks so much for the brilliant review — we love to hear that ordering was smooth sailing and that your key safe zoomed its way to you even on standard delivery! 🚀📦 Always nice when the courier pulls a key performance like that 😄
Delighted you’re pleased with both the product and the service. If you need anything at all, we’re right here and happy to help! 💙
I paid for expert fitting of the unit…
I paid for expert fitting of the unit but as yet there is no sign of it being fitted why?
16. Februar 2026
Antwort von The Key Safe Company
Hi Melvin,
Thanks for taking the time to leave a review — and I’m really sorry to hear you’re feeling unsure about the installation timing. I’ve had a quick look, and you’re still within the 5–7 business day window for our installation partner to reach out, so you should be hearing from them very shortly.
I completely get why it feels frustrating when you’re ready to get the key safe fitted and things go quiet. If you haven’t heard anything by the end of the 7th business day, please give our team a nudge and we’ll chase it straight away.
We’ll make sure this gets sorted for you. 👍
Antwort von The Key Safe Company
Hi Susan!
Thank you so much for the lovely review — we’re really glad your new weather cover arrived quickly and safely wrapped. Always nice when the package behaves itself, right? 😄📦
Delighted to hear everything felt professional from start to finish. If you ever need anything else for your Big Box, just give us a shout — we’re always here, rain or shine! ☔🔑💙
Great response and quick delivery
11. Februar 2026
Antwort von The Key Safe Company
Hi Stephen,
Thanks so much for the great review! Natalia will be really pleased to hear her quick response helped you get a new weather cover sorted without any fuss. And it’s lovely to hear the delivery kept up the pace too!
If you ever need anything else for your key safe, just give us a shout — always happy to help 😊🔐🌦️
Quick delivery and easy to set up
Key safe dispatched quickly and arrived well packaged, with clear instructions for mounting, setting up and use. Took very little time to install and is working without issue. Seems sturdy enough to deter opportunist thieves. This type of lock recognises the numbers/letters in a set code, not their order, so correct digits can be entered in any combination to open it. Each digit can only be used once in any code. I expected this, just be aware.
12. Februar 2026
Antwort von The Key Safe Company
Hi James,
Thanks so much for the fantastic review — really glad to hear your Supra C500 Pro Key Safe arrived quickly and was a breeze to set up. Sounds like you had it installed in record time!
And you’re absolutely right about the code entry: the lock recognises the correct digits, not the sequence. Just to reassure you, that doesn’t reduce security — a would-be thief would still need to know exactly which numbers you’ve chosen and how many digits your code uses. Most folks default to four out of habit, but we always recommend going with five or six for extra peace of mind.
Thanks again for the helpful heads-up for other customers — and for taking the time to share your experience. If you ever need anything, we’re just a shout away! 😄🔐
Safe arrived promptly
Safe arrived promptly, well packaged and in perfect condition.
It has now been fitted where I suggested and with great care not to let brick dust into the house.
The instructions for setting it are not particularly user friendly; I still haven’t figured it out.
15. Februar 2026
Antwort von The Key Safe Company
Hi Julia,
Thanks for your review — really glad to hear your key safe arrived quickly and in perfect condition. As for the installation, I can completely understand the frustration while you’re waiting for that date. Our installers usually get in touch within 5–7 business days, and as your order was placed on the 11th, you’re still within that window (weekends don’t count, annoyingly!).
That said, we’ll happily give them a nudge to keep things moving. Thanks for your patience — we’ll make sure it gets sorted for you as soon as possible. 😊
Antwort von The Key Safe Company
Hi Martin,
Thanks so much for the lovely review! Great to hear your experience was smooth from start to finish — and our installer will be pretty chuffed to know their handiwork hit the mark. They certainly know how to nail a tidy install 😄🔧
Enjoy your new ark Tamo Pro, and give us a shout anytime you need us!
Our key lock was not working correctly…
Our key lock was not working correctly so we asked for some advice on how to correct it. The dealers gave us some suggestions as to how to fix it but nothing helped. They replaced the lock immediately free of charge.. brilliant service, thank you
10. Februar 2026
Antwort von The Key Safe Company
Hi Amanda,
Thanks so much for the ⭐⭐⭐⭐⭐! Claire will be over the moon to hear your kind words — she really did try every trick in the book before calling it and getting that replacement straight out to you. When a lock won’t behave, sometimes the best fix is… well… a new lock 😄🔐
Really glad everything’s sorted now. If you ever need a hand again, we’re only a message away!
Very swift service and a product of…
Very swift service and a product of great quality
9. Februar 2026
Antwort von The Key Safe Company
Hi Bob,
Thanks a million for the ⭐⭐⭐⭐⭐! Delighted to hear your Supra C500 Pro Key Safe arrived at speed and ticked all the quality boxes. Always nice when something turns up fast and built to last — a bit like a delivery with superhero ambitions 😄🦸♂️🔐
Shout if you need anything else!
Their customer service is by far the best.
Having made contact with the company regarding issues with my elderly mothers keysafe a Supra P500 and the keys, they quickly despatched a replacement without any issues. More companies need to take a leaf out of their customer service book and follow their lead. It is clear that the customer means a lot to them. I would not hesitate to recommend them AAA☆☆☆☆☆
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Mick,
Wow, thank you for the glowing ⭐⭐⭐⭐⭐! Jamie will be absolutely chuffed to know he made such a difference. We’re really glad we could get your mum’s Supra P500 Pro - replacement keysafe sorted quickly — when something that important isn’t working right, it deserves speedy TLC.
We always say great service shouldn’t be a “locked-away” secret, so your kind words mean the world to us 😄🔐
Thanks again for the fantastic recommendation — AAA from you is A-OK by us!
Antwort von The Key Safe Company
Hi Timmy,
Thanks so much for the ⭐⭐⭐⭐⭐! Delighted to hear you think we’re the “key” to great products — that really locks in a smile for us 😄
Archie’s order of the P500 Pros, S7 Big Boxes and the fitting pack was a hefty one, so we’re extra glad everything arrived just right.
Shout if you ever need anything else — we’re always here to help! 🔐✨
Bulletproof key safe
Very happy with this key safe, robust is an understatement. Easy to set or change the code and like the clear numbering of the keys. Highly recommended.
2. Februar 2026
Antwort von The Key Safe Company
Hi Colin, thanks so much for the cracking 5-star review! 🌟
Love your description — “bulletproof” definitely put a smile on our faces 😄 The C500 Pro is built to be seriously tough, so it’s great to hear it’s living up to expectations.
Brilliant too that you found the code setup easy and the clear numbering handy — always nice when the practical bits just… work. 🔐👌
Really appreciate the recommendation!
Excellent Service. My Key Safe was ordered Monday and…
My Key Safe was ordered Monday and arrived Tuesday then was fitted the following Monday. Excellent service all round. Neil the fitter was very competent and friendly. I felt I could trust him to do a good job. Being disabled I can feel vulnerable but Neil soon put me at ease, telephoning before he arrived. I thoroughly recommend this company.
9. Februar 2026
Antwort von The Key Safe Company
Hi Kath, thank you so much for your wonderful 5-star review — it truly means a lot. 💛
We’re really glad to hear everything ran smoothly from order to installation, and it’s lovely to know Neil helped you feel comfortable and reassured throughout. He’ll be absolutely delighted to hear your kind words.
It’s so important to us that our customers — especially those who may feel vulnerable — feel safe, respected, and well looked after, so your feedback really strikes a chord.
Thank you again for taking the time to share your experience, and if you ever need anything at all, we’re always here to help. 🌟🔐
V friendly locksmith who quoted me over…
V friendly locksmith who quoted me over 400 dollars for a 20 second door entry and dropped price by almost half when I pointed out that it was an extortionate price - Robin Hood had the decency to wear a mask!!!
12. Jänner 2026
Antwort von The Key Safe Company
Hi Patrick, thanks for leaving your thoughts. 😅 It sounds like you had quite the adventurous experience with that locksmith! While we don’t provide locksmith services ourselves, we’re glad you found your C500 Pro key safe with us — hopefully it’s helping make access a lot simpler (and less dramatic!) 🔐
We appreciate you taking the time to share your story, even if it took a few unexpected turns!
Antwort von The Key Safe Company
Hi Steven, thanks so much for the brilliant 5-star review! 🌟
Great to hear your new weather cover hit the mark — those little extras do a cracking job of keeping things protected and neatly tucked out of sight 👌🌦️
Really appreciate you taking the time to share your feedback!
Antwort von The Key Safe Company
Hi Sam, thanks for the fantastic 5-star review! ⭐️
Great to hear your C500 Pro arrived quickly and without any fuss — we love a smooth, speedy delivery as much as you do 🚀🔐
Really appreciate you taking the time to leave feedback!
Keysafe just took all the worry out of…
Keysafe just took all the worry out of purchasing a keysafe ,the website was easy to navigate and very informative too. It was really helpful to be able to arrange for someone to come out and fit it. It was delivered and fitted in just a few days a brilliant all round service with an engineer who talked me through the controls. Many thanks can definitely recommend to any novice like myself.
3. Februar 2026
Antwort von The Key Safe Company
Hi Irenee, thanks a million for the wonderful 5-star review! 🌟
We’re so glad to hear the whole process felt smooth from start to finish — that’s exactly what we hope for, especially for anyone buying a key safe for the first time. And huge kudos to our installer for giving such a clear walkthrough; they’ll be delighted to know they made things easy and stress-free.
Really appreciate your recommendation, too — that means a lot. If you ever need anything down the line, we’re only a message away. 😊🔐
Good service and quick installation
Good service and quick installation.
Design of KeySafe C500 PRO not very user friendly when it comes to putting in a code and "User Guide" difficult to follow.
2. Februar 2026
Antwort von The Key Safe Company
Hi Roshan, thanks so much for taking the time to share your feedback. We're really glad to hear Claire and our installer looked after you — they’ll be chuffed to know their help made a difference! 🙌
You’re absolutely right about the C500 Pro instructions being on the fiddly side. It’s exactly why we send out our video guide, as it tends to make the code-setting process feel a lot less like cracking a safe in a spy movie 😅🔢
We really appreciate the 4 stars and your honesty — it helps us keep improving. If you ever need a hand with anything else, we’re right here.
Excellent service good quality product…
Excellent service good quality product and easy to install
2. Februar 2026
Antwort von The Key Safe Company
Hi Michael, thanks so much for the brilliant 5-star review! 🙌
Really glad to hear your C500 Pro arrived without a hitch and was a breeze to install — always nice when DIY behaves itself for once! 🔧😄
We appreciate you choosing us and hope the key safe serves you well for years to come. If you ever need anything, just give us a shout.
Top Class all round
Fast delivery, excellent product and great online videos to instruct set up and installation. Great service all round!
30. Jänner 2026
Antwort von The Key Safe Company
Hi Peter, thanks a million for the cracking 5-star review! 🙌
Fantastic to hear your C500 Pro arrived in a flash and that the videos made setup a breeze — always nice when everything just clicks into place (pun absolutely intended 😉).
Really appreciate you shouting about the product and service. If you ever need anything down the line, we’re only a message away!
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