Lashcosmetics Bewertungen 

391
•
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

There was a significant mixup on the original order with this company- multiple orders made erroneously on their website. This caused me great distress & appeared as i ai owed a great deal of mo... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Zero Stars. I highly discourage anyone from purchasing from Lash Cosmetics. Following a mascara purchase on their site, I discovered additional unauthorized charges on my credit card. I attempted... Mehr ansehen

Bewertet mit 5 von 5 Sternen

When i thought I had a billing issue I turned out to be wrong but the custumer service was still excellent and very responsive and understanding! I cannot wait for my mascara to get here! 😊 Thank you... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I use the silver mascara since this summer and love it. When i ordered more i september, it was delivered at the wrong adress. I was disapointed. But I had the most incredible support from the custom... Mehr ansehen


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

391 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(391)

284 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great customer service

The wonderful lady I was dealing with was an absolute please. My issues were resolved in a very quick manner. She was extremely fast responding to my emails and concerns. Customer service st its finest.

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for your wonderful feedback! 💕

We'll be sure to share your kind words with the team. Thank you for recognizing their efforts and for taking the time to share your experience! 😊

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service! I can’t thank enough the experience with customer service, they were professional and replied to my emails surprisingly fast compared to other companies
Unfortunately the mascara didn’t work for me 😐😔 I need a water proof mascara so it won’t uncurl my lashes

26. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you for giving Lash Cosmetics a try and for taking the time to share both your positive experience with our team and your helpful product feedback. We truly appreciate it! 😊

Bewertet mit 5 von 5 Sternen

Amazing customer service.

This is the first time I have purchased from lash cosmetics
I found the mascara lovely and long lasting.
I did purchase the brown one but wish I had purchased the black one instead. But still very happy with my purchase.
I would like to thank the team for responding to my emails promptly and explaining my queries in a kind and professional manner.
Thank you to Summer Kate in particular for responding to all my emails. Your customer service was magnificent 😊

25. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for your wonderful review! 😊

We're delighted to hear that you're enjoying the mascara and are happy with your first Lash Cosmetics purchase. We hope you get the chance to try the black shade next time!

We're especially grateful for your kind words about our customer service. We'll be sure to share your feedback with Summer Kate—it's wonderful to know that she consistently responded to your emails with kindness, professionalism, and care.

Thank you for choosing Lash Cosmetics and for recognizing our team. Your support truly means a lot to us! 💕

Bewertet mit 5 von 5 Sternen

The Staff at Lash cosmetics were very…

The Staff at Lash cosmetics were very very helpful when i emailed them about my order especially Monica thank you.

26. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thanks for sharing your feedback!

We'll be sure to share your lovely words with Monica and the team. Thank you for taking the time to recognize their efforts—we truly appreciate your support! 🥰

Bewertet mit 5 von 5 Sternen

Good customer service experience.

I made a mistake while ordering and contacted the customer service team as soon as I realised.
A lovely person called Sophia got back to me very quickly and was polite and understanding.
She dealt with the issue to correct my mistake and solve the problem very speedily.
My order arrived within the delivery time frame in perfect condition.
Not used the product yet but looking forward to it.
Would happily order again.

8. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

We truly appreciate your kind words about Sophia and our customer service. We hope you enjoy the product when you have a chance to try it, and we're thrilled to hear you'd happily order from us again!

Thank you for choosing us and for taking the time to share your experience! 🥰

Bewertet mit 5 von 5 Sternen

I was very happy with the service I…

I was very happy with the service I received from the team they were very understanding with the issues I was experiencing I only wanted 1 lash mascara but because of the ordering system I managed to order 4 which I did not need due to the fact that I have allergys and have to be careful what I use. I explained all this to the customer service assistant and apart from the one mascara I wanted they gave me a refund for all the others that were ordered in error also she understood my plight and the problems I had experienced, such great customer service indeed.

8. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for sharing your experience with us! 💕

We're especially grateful for your kind words about the understanding and care you received. We'll be sure to share your feedback with the team!

Thank you for giving us the opportunity to assist you and for recognizing our customer service. We truly appreciate it! 🥰

Bewertet mit 5 von 5 Sternen

I love the look of my lashes especially…

I love the look of my lashes especially since they've thinned because of my age. I can actually see my bottom lashes and it easy to wipe off.

19. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for sharing your lovely feedback! 💕

We truly appreciate you taking the time to share your experience and are so happy you're enjoying the product! 🥰

Bewertet mit 5 von 5 Sternen

Excellent Customer Service!

Ellie was very helpful and responded quickly throughout the entire process. She was understanding and made the refund process easy. Great customer service. You definitely have me as a customer! My other order will be arriving soon and I’ll definitely be leaving another review about the product.

13. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for your wonderful review! 💕

We'll be sure to share your kind words with Ellie. It means so much to know that her support has earned your trust and that you'll be staying with us as a customer!

We look forward to hearing what you think of your other order once it arrives. Thank you again for your support! 🥰

Bewertet mit 5 von 5 Sternen

They were so quick in replying and…

They were so quick in replying and sorted my problem straight away really impressed definitely use this company again!

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

We're delighted to hear that our team responded quickly and was able to resolve your issue right away. It's fantastic to know that we left such a positive impression and that you'd choose to shop with us again.

We truly appreciate your support and look forward to serving you again! 🥰

Bewertet mit 5 von 5 Sternen

Fantastic product and even better…

Fantastic product and even better customer service. Will definitely be ordering from this company again.

13. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for your wonderful review! 💕

We truly appreciate your support and look forward to serving you again! 🥰

Bewertet mit 5 von 5 Sternen

FOUND CHECKOUT SITE A BIT CONFUSING…

FOUND CHECKOUT SITE A BIT CONFUSING RESULTING IN ORDERING THINGS I DID NOT REQUIRE
REACHED OUT TO THE CUSTOMER SERVICE TEAM AND SPOKE TO SADIE WHO QUICKLY DEALT WITH MY PROBLEM AND RESOLVED MY ISSUES

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you for sharing your feedback!

We'll be sure to pass your kind words along to Sadie. Thank you for giving us the opportunity to assist you and for recognizing her excellent customer service!

Bewertet mit 5 von 5 Sternen

Lovely service

Had confusion with a purchase, but Ellie was extremely kind and responded with assurance in just a few hours. Very transparent and helpful service! :p

19. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for your lovely feedback! 😊 We'll be sure to share your kind words with Ellie. Thank you for taking the time to recognize her excellent service! 💕

Bewertet mit 5 von 5 Sternen

5 star reliable customer service

I must have accidentally clicked on extra items and express shopping which l was unaware of until the billing came through. I contacted customer service and Monica assisted straight away. She kept me updated and gave me feedback on the refunds promptly.Thank you so much Monica for refunding my money back for the incorrect orders and keeping me up to date with the process.

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for your wonderful feedback!

We'll be sure to share your kind words with Monica. Thank you for recognizing her excellent service and for giving us the opportunity to make things right! 💕

Bewertet mit 4 von 5 Sternen

Happy ending

Placed my order incorrectly (site was a little misleading). But I was able to tell Kyle what had happened and he took care of it in a timely manner.

18. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for sharing your experience!

We'll be sure to pass your kind words along to Kyle. Thank you for giving us the opportunity to assist you!

Bewertet mit 5 von 5 Sternen

Great Customer Service

Ellie was an absolute joy to work with. She was able to resolve my issue with no problems. She made the process fast and simple.

Thank you Ellie for the AMAZING customer service!

17. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for your wonderful review!

We'll be sure to pass your kind words along to Ellie. Thank you for recognizing her amazing service and for taking the time to share your experience! 💕

Bewertet mit 5 von 5 Sternen

I had an issue with my order

I had an issue with my order, but the team fixed it right away. The customer service was excellent and the mascara was perfect.

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

We truly appreciate you taking the time to share your experience and for choosing us. We look forward to serving you again! 💕

Bewertet mit 5 von 5 Sternen

I unknowingly made a mistake with my…

I unknowingly made a mistake with my order. I was extremely impressed with how the company resolved my issue. They were prompt and very responsive with crediting my account. And I like the mascara!

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for your wonderful feedback! We're also thrilled to hear that you're enjoying the mascara! Thank you for taking the time to share your experience 💕

Bewertet mit 5 von 5 Sternen

Exceptional Customer Service `

I truly feel that the representative listened to me and understood the issue. She was able to resolve the issue quickly, and because of this I would definitely consider ordering from them again. Thank you for exceptional customer service!

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lashcosmetics

Thank you so much for your wonderful feedback! We're especially glad that your experience has left you feeling confident about ordering with us again. Thank you for allowing us to assist you and for recognizing our team's efforts. We truly appreciate your support!

Bewertet mit 5 von 5 Sternen

Top notch customer service and fabulous lashes

Ellie was extremely helpful with regard to my order. The customer service was top notch! Very happy I placed my order with them. My eyelashes look spectacular and I finally found my favorite mascara!

15. August 2026
Bewertung ohne vorherige Einladung
Lashcosmetics-Logo

Antwort von Lashcosmetics

Thank you so much for your wonderful review! We'll be sure to share your kind words with Ellie. Thank you for choosing us and for taking the time to share your experience—we truly appreciate your support! 💕

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