Le Collectionist Bewertungen 528

Amazing from start to finish. Would rebook and recommend.
Thank you again Noah & team

Fanstatisk service og altid hjælp hvis der opstår problemer

Excellent vacation. Matteo really made everything perfect!

Service parfait, disponibilité, gentillesse.

The villa was great and the service was wonderful

Villa / Conciergerie / Personnel de maison au top

When we started planning this trip a year ago, I could not have anticipated how amazing Le Collectionist would be. Often times you book your lodging only thinking about certain aspects, like location, amenities etc. Le Collectionist is so much more than that. These are dedicated, professional, and kind people who made our stay truly magical. Lucile and Florian were more than helpful. They were responsive and so willing to make our stay magical. From the little details and treats for our kids to welcome us to immediately offering to help me fix my phone in a different town when it broke, to coordinating things for us all week long. I still dream of our stay and genuinely hope to come back one day. Le Collectionist left a mark in our lives. One of the best trips of our lives.

They are simply professionals, most likely well trained, good contacts with the locals and they reply when you need them. They just make your life simple when you are away on holidays and need support. Good Job!!

Excellent location, beautiful property—true to pictures, immaculately cleaned, and very friendly staff!

Nous avons passé une semaine de rêve au Belvédère Penthouse à Courchevel Moriond. Merci à toute l'équipe du Collectionist, Juliette, Ruben et Inès, pour votre accompagnement avant et pendant notre séjour.

We were very happy with our stay. The property was above our expectations. Perfect location, comfortable and cosy interior design, well maintained. The property taker was exceptionally good at serving at every aspect; 10 out of 10! Skiing in and out was the most convenient among properties we have stayed so far. This property will be at our radar when we choose to stay at Courchevel at our next skiing vacation.

Société à FUIR
Expérience catastrophique du début à la fin pour la location d'un chalet à Megéve.
Le ménage et les lits notamment n'étaient pas fait tous les jours comme prévu.
Ils essayent de prendre des frais non justifiés sur la caution au moment du départ et j'ai vu beaucoup de commentaires sur ce point donc c'est quelque chose de fréquent.
Le service de conciergerie nous a fait une réservation dans un restaurant gastronomique pour 13 personnes à la mauvaise date du coup un groupe de 13 personnes se retrouvent sans manger à 22h UNE HONTE.
C'est simple j'ai donné le dossier à mon avocat

Villa située dans un environnement exceptionnel mais peu adaptée pour la location en hiver : production d'eau chaude insuffisante, utilisation de la cheminée non autorisée... Par ailleurs, le service de conciergerie a été inopérant car nos interlocuteurs ne connaissaient pas la villa et son environnement.
En revanche, un grand merci à Muriel, chargée de l'entretien de la villa qui s'est montrée efficace et disponible pour faciliter notre séjour.

The morning transfer to the ski lifts was never on time.
The pool temperature took a few days to get acceptable.
There were no pool towels.
The cleaning team didn’t change bath towels as they were supposed to do. They did it the next day after clients complain. The same for bath products.
The kitchen exhausting system didn’t work properly and the all chalet was full of smoke and smell when chef was cooking.
On the positive side it’s a nice chalet and well located.

Très bon accueil et organisation. Grande réactivité et écoute.

Le chalet et les équipes sont très à l’écoute
Amélioration du service :
- cuisinier a la demande avec réservation préalable
- Personne pouvant faire les courses

Le chalet est un endroit où l’on souhaite rester surtout durant les soirées en famille ou entre amis

Concierge service really poor, took two weeks to book a few reservations. Unresponsive for a couple of days. Wasn't able to get two restaurants that then I was able to book myself. Didn't feel like a dedicated concierge for my stay.

Cleaning service not consistent with time requested and agreed on. After complaining once, they did show up again in the afternoon towards the end of our stay.

Not the same service as I once got from them on a previous booking.

Cadre fabuleux pour le bien choisi, équipe extra, service 10/10

Communication from booking and concierge staff was great throughout the process. We had a minor issue with the arrival time of our group, the greeter (Marie) solved our problem for us and made the process go very smoothly. We had a lovely stay.

My experience was phenomenal. My concierge Giulia made sure every need was met and exceeded. From beginning to end the best vacation experience I have ever had. The villa was amazing only overshadowed by the amazing staff. Definitely 5 star experience ✨️.