I am LIVID! I have been waiting for an expensive marble table from this company. Received a call saying it had gone bust but that their liquidation company would be in touch several days ago to issue... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Please can the company respond to confirm if they are still trading and when they will fulfill out tulip table order as we have paid and have not had any update or reply. The phone is engaged constant... Mehr ansehen
We purchased a table and chairs three weeks ago. We were happy to wait for delivery. Received an email on Saturday morning that they were going into liquidation. Annoyed that they took our money knowi... Mehr ansehen
Our marble table is absolutely fabulous, looks really stunning and stands out with some amazing patterns. We order the one in Italian Arabescato its a little off white with lots of patterns and veins... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Welcome to The Little Tulip Shop where we specialise in the famous and iconic 1950's design of the Tulip Table and matching Tulip Chairs, originally designed by Eero Saarinen. Our wonderful re-creations of this contemporary classic range of dining tabl...
Kontaktinformationen
Vereinigtes Königreich
- littletulip.com
2,9
Akzeptabel
51 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Great company
Great company, great product. I had to wait a little bit for my marble table. But with brexit and covid, one can expect some sort of delay. Worth the wait though. Girls in the office there very helpful and polite too. I will be shopping here again in the future.
26. Jänner 2021
Bewertung ohne vorherige Einladung
I am thrilled with my marble table and…
I am thrilled with my marble table and 4 chairs received recently - customer services were great and very helpful and the delivery team efficient and professional. Many thanks to all.
Janet
25. Jänner 2021
Bewertung ohne vorherige Einladung
Installation team were wonderful and…
Installation team were wonderful and the marble table and chairs are fabulous
25. Jänner 2021
Bewertung ohne vorherige Einladung
DO NOT BUY FROM THIS COMPANY.
Purchased a marble oval table plus additional installation cost, very pleasant delivery guys built the table and left,all good so far.
On inspection the table had been used,it had 2 marks from what looked like a wine glass or similar and a few small discoloured patches. We contacted the shop only to be told “We had to arrange dismantling the table, packaging and a courier to return it to them”.
Since then and To date 25/1/21 they have not replied or returned any of our calls.
BEWARE BEFORE YOU PURCHASING YOU MAY RECEIVE USED OR EX DISPLAY ITEMS.
25. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Littletulip
To all
this is a very misleading review indeed, please read below:
When we deliver heavy marble tables, the installation is photographed, from all sides, and a signature is required after the installation and after checking to ensure the customer is entire happy. This was completed.
Two days after installation the customer emailed stating there were 'rings' on the marble. They are not present on the taken images, taken in situ of the customers home, at the time of installation. The rings may be wine or hot cups/saucers and have therefore clearly occurred through not using suitable protection for the marble, by the user, after delivery and installation.
I liken the behavior of the customer to an analogy of buying a car (which does have full warranty) having a prang, and then returning it to the dealership stating that this was how it was delivered, even though they have photos of the car on the forecourt.
He referred the case to PAYPAL, whom agreed 100% with our side and dismissed his claim. He then subsequently sent a further message stating he would leave 'bad reviews' unless of course we take ownership, something he feels he could not do.
Further misleading is the excerpt on not returning calls. We have significant emails and messages from the customer, the paypal review process and subsequent 'bad review' messages, our customer service telephone lines are open every week day. We also do not have an open showroom or ex display models as we sell entirely online.
Over 400 tables sold in 2020, and in the very few issues encountered with natural stone, we resolved them immediately but we cannot be responsible for how something is used/misused. This is unfortunately an attempt at misusing the very necessary consumer rights that protect all of us.
We can recommended a professional that can remove the cup/glass/stain marks should you require it
LTS Team
Great little British company
Selected tulip table set with four chairs and received top customer service with continuous updates on delivery , high quality set which was assembled in no time and has complimented by wonderful new kitchen
20. Oktober 2020
Bewertung ohne vorherige Einladung
Lovely table but huge installation cost not needed
Really pleased with the table but did not think the installation charge was warranted or worth it for a 120cm table. The table was very easy to put together and move. I have contacted the company as feel a bit duped but they referred me back to the website and helpline which is a bit late for us and unhelpful. I had looked for clues and reviews so I thought I would highlight this.
18. Juni 2020
Bewertung ohne vorherige Einladung
Antwort von Littletulip
Hello
thank you for your review. We would like to point out that when you order from our website you have three choices of delivery:
1 - Free UK delivery (Delivered to your home)
2 - Expedited Delivery - small cost (Delivered to your home next day
3 - Installation - We pay a specialist 3rd party company to come specially to your home to install it.
At all times therefore, the level of delivery choice is always in the hands of the customer. We also think that £94.95 for a specialist crew to drive to your home and install products and remove all packaging is reasonable.
The tables may be easy to move around once they are constructed but it is worth pointing out that the 120cm Marble top weighs 50kg, which is far too much for one person to move on their own. But if there are two people present then yes, of course it is possible to install it yourself and this is why we have the free delivery only option.
We are sorry that you feel the service was not required but it was chosen, by yourself at the checkout, because the free service is the one checked by default. Our team are always on hand by phone for advice.
Thank you once again for your purchase
LTS Team
Outstanding Quality And great customer…
Outstanding quality And great customer service, we had a small issue with 1 chair and it was replaced next day, great customer service from Natalie thankyou Jay & Zoe Cheshire
16. Dezember 2019
Bewertung ohne vorherige Einladung
Fabulous table and great customer service
My Tulip table & chairs arrived today and are even better in reality than on the website! The marble table is absolutely beautiful and the chairs are super comfy. I opted for installation as the table is heavy and the three installation guys were very efficient and professional (took all the packaging too) so it was all unpacked and set-up quickly. Lovely customer service from the start! I can't wait to have friends round for dinner to show it off!
12. Dezember 2019
Bewertung ohne vorherige Einladung
Fantastic delivery team set it all in…
Fantastic delivery team set it all in my house and remvoe everything, thank you
30. November 2019
Bewertung ohne vorherige Einladung
beautiful marble Tulip table for our…
beautiful marble Tulip table for our conservatory is really fantastic. Fully recommend the install service it makes like so much easier, keep up the good work!
15. Juni 2019
Bewertung ohne vorherige Einladung
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