After a bit of a wait , listening to an unnecessary lot of recorded information, the lady we spoke to about our new Home insurance policy was very helpful . She cleared up some misunderstandings we ha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Every part of the application was clear and concise, easy to understand and sensible Prices weren’t the lowest but the feeling of value for money was event and enough for us to choose Lloyds over oth... Mehr ansehen
Unternehmen hat geantwortet
Very simple and straight forward to use web site, with many option available. The main options to choose from is the bronze, silver or gold levels depending on what you want. Drop down menus for adjus... Mehr ansehen
Unternehmen hat geantwortet
Very professional, hassle free, easy to apply for, being accepted, competitive rates, and being a well known brand I trusted it. We’ll have to see if i ever have to make a claim in the future how good... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Lloyds Bank Insurance
Vom Unternehmen geschrieben
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Kontaktinformationen
Vereinigtes Königreich
- lloydsbank.com/insurance.html
4,7
Hervorragend
9160 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Lloyds Bank Insurance
Hi Dawn.
Thank you for your feedback. We’re sorry that your previous enquiries have gone unanswered. A member of our team will contact you directly to discuss your concerns and how we can support you further.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Great value but…
Very good cover not the cheapest but not far away,but the cover was better.
15. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Peter,
I'm glad you're happy to be protecting your car with us - we love to see feedback like yours.
Thank you for your kind words regarding our cover.
Have a great day!
George
Lloyds Bank Insurance
Antwort von Lloyds Bank Insurance
Hi Yvonne,
Thank you for taking the time to leave us a review. We are delighted to hear that you found the application straightforward, appreciated our prompt service, and were pleased with the value offered.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Antwort von Lloyds Bank Insurance
Hi Shirley,
We appreciate your positive feedback and are glad our team provided useful assistance during your visit.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy to achieve the cover I was…
Easy to achieve the cover I was seeking, website easy to negotiate etc
8. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Richard,
Thank you for the fantastic 5-star review! We are so pleased to hear that you had a smooth experience finding the right level of protection and that our online platform was straightforward to use.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy to find what I needed and the…
Easy to find what I needed and the process was smooth and simple
1. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Sara,
We are so pleased to hear that you were able to locate everything effortlessly and that the entire journey was seamless and straightforward for you.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Not received policy docs
3. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Jenny,
We sincerely apologise for the delay in receiving your policy documents. Having reviewed your policy, I can confirm that the original documents were issued on the day your policy was set up.
I have arranged for a replacement set of documents to be sent, and you should receive these shortly.
If you require any further assistance regarding your policy, please do not hesitate to contact our Customer Service Team on 0345 604 6705 (option 4), and we will be happy to help.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy to negotiate app
1. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi David,
Thank you for taking the time to leave us a five-star review. We are delighted to hear that you found our mobile application so simple and straightforward to navigate.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
very simple to deal with and instant…
very simple to deal with and instant quote most helpfu
15. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Lynda,
We are delighted to hear that you found the process straightforward and that you received your pricing information right away.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Straightforward process which was easy…
Straightforward process which was easy to follow
8. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Derek,
We are delighted to hear that you experienced a smooth and simple setup. Thank you very much for taking the time to share your positive feedback with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Antwort von Lloyds Bank Insurance
Hi Bryan,
Thank you for taking the time to leave us a 5-star rating. We are delighted to hear that you found the entire process so straightforward and convenient.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
It was easy to follow and complete
It was easy to follow and complete. The whole process didn't take long and the explanations and information provided gave me exactly what I needed to make a decision and complete the process.
5. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Neil,
We are thrilled to hear that the entire experience was quick and seamless for you. Providing clear details so you feel fully confident in your decision is always our top priority, and we appreciate you sharing your positive feedback with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Quick and easy to set up
Quick and easy to set up. Plenty of information about the policy. Affordable monthly rates.
11. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Jo,
We are delighted to hear that setting up your policy was straightforward and efficient. It is great to know that you found the coverage details clear and our pricing budget-friendly. Thank you for taking the time to share your experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
It's so easy it is to use the banking…
It's so easy it is to use the banking app. Never have a problem finding the information I need. Of all the apps I use, lloyds app is the best
15. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Russell,
We are thrilled to hear that you find our banking app so user-friendly and convenient. It is wonderful to know that accessing your information is always a smooth experience and that our app stands out as your favorite to use.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
On line easy to do
I found doing my home insurance on line very easy and straight forward to do , reasonable priced as I have building and contents,with monthly payments I can afford
5. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Susan.
We are delighted to hear that you found setting up your combined policy online so simple and clear. It is wonderful that we could offer a comprehensive cover option with manageable monthly payments that fit comfortably within your budget.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Insurance was fairly easy
Insurance was f
airly easy to set up via the app. THOUGH.. doing the same thing asking for a credit card, and subsequently refused, does not fill me with confidence of using other app features.
14. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Clayton,
We are glad to hear that setting up your policy through our digital platform went smoothly. However, we completely recognize how frustrating it must have been to encounter an unexpected card rejection while attempting the process again.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Antwort von Lloyds Bank Insurance
Hi Mary,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you found the entire process so quick and straightforward, and that you were happy with the competitive pricing.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
You were thoughtfull and had respect thank you for a great service
Helpfull and treat me like a person not a thing for you to take there money respect
14. Oktober 2026
Antwort von Lloyds Bank Insurance
Hi Mark,
Thank you for sharing your feedback with us. We are truly delighted to hear that you felt valued, respected, and well supported during your experience with our team. Treating our customers with genuine care and respect is always our top priority.
Kind Regards,
Juwehriah – Lloyds Bank Insurance
I was a Customer for you few years back…
I was a Customer for you few years back but I stopped because of the payment increased lots and couldn’t continue. In September I received the quote from you and thought it is reasonable. When I tried to get my insurance I had to contact you few times. initial call go to claim department and they transfer to relavent department but it won’t go through . After few attempts manage to get the relavent department and transfer to the payment department. It was a long wait still couldn’t connect. After few attempt, officer said that he cannot do direct debit only one off payment. I did one off payment. After payment I talked to the officer and said how hard it was and asked him to raised this concern to the senior managers and he said he will . Few years back Lloyds insurance service was very professional and good service. Not any more. I kindly request to look into this matter and take the necessary action to improve this service. Thanks
30. September 2026
Antwort von Lloyds Bank Insurance
Hi Geeta,
Thank you for choosing Lloyds again and for sharing your experience with us. We’re sorry that arranging your insurance was not as straightforward as it should have been.
We understand how frustrating it must have been to make several calls, experience unsuccessful transfers between departments and then face a lengthy wait to reach the right team. We’re also sorry that you were unable to set up a Direct Debit and instead had to make a one-off payment.
We appreciate your disappointment, particularly as you had received a more positive and professional service from us in the past. Thank you for raising your concerns and providing such detailed feedback.
Kind Regards,
Juwehriah – Lloyds Bank Insurance
i am a postmenopausal woman who lives…
i am a postmenopausal woman who lives alone with an anxiety disorder and a poor memory I need support... i have asked for this a number of times but do not seem to get any help...
14. Oktober 2026
Antwort von Lloyds Bank Insurance
Updated 15/10/26 11:34.
Hi Katie,
We attempted to contact you to discuss your concerns and support needs; unfortunately your phone would not accept our call. We’re sorry that we were unable to speak with you directly.
Please contact our Customer Services team on 0345 604 6705, or alternatively, you can get in touch through our webchat service by typing www.lloydsbank.com/insurance/home-insurance.html into your web browser and select “Chat to us”. Our team will be happy to discuss your concerns and look into how we can support you.
Kind Regards,
Juwehriah – Lloyds Bank Insurance
--------------------------------------------------------------------------------------------------
Hi Katie,
Thank you for explaining your circumstances. We’re sorry to hear that, despite raising this previously, you don’t feel you have received the help and support you require.
We understand that this must be frustrating and upsetting, and we appreciate you bringing it to our attention again. A member of our department will be contacting you directly to discuss your concerns and understand how we can better support you.
Kind Regards,
Juwehriah – Lloyds Bank Insurance
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.