I got some things in their buy 1 get 1 free sale for rebranding. While the styles are comfy and generally they seem decent company, the underwear is ranked number 3 out of the 3 brands I’ve bought p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Underwear took longer than expected to arrive. It took quite a number of washes to get rid of the black dye. Would love to see this underwear in lighter colours. I used the extra layer at night. N... Mehr ansehen
Unternehmen hat geantwortet
The reviews look great and garments look good quality, so promising start. Still to road test as need to exchange for a different size but the fit guarantee helps here. Dispatch and postal to uk addr... Mehr ansehen
Unternehmen hat geantwortet
I bought these for my active but petite teenage daughter. I also purchased pairs from other well known brands. Both the seemless and boyshort designs have performed brilliantly and are a great fit. Th... Mehr ansehen
Unternehmen hat geantwortet
4,1
Gut
576 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Purchased 6 pairs now for my daughter!
Purchased 6 pairs now for my daughter, she finds them reliable and comfy and no longer worries about unexpected leaks during the school day! Also a life saver for dance as barely visible under dance wear. Fab product!
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Laura,
Thank you so much for your lovely review! It's wonderful to hear your daughter feels so confident, both at school and on the dance floor. Knowing she can focus on her day without worrying about leaks is exactly why we do what we do.
We hope she keeps enjoying them, and happy dancing to her!
X Loeah 💕
Soft comfortable brief - does the job.
It took a few purchases to decide which style was best for me. Now I am really happy with the seamless brief style and I now have got quite a few. They are very soft and comfortable. I feel perfectly comfortable when out and about wearing them.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Sue,
Thank you so much for your lovely review! Finding the style that feels just right can sometimes take a little trying, so we're really happy you've found your favourite. It's great to hear you feel so comfortable and confident wearing them every day.
X Loeah 💕
I was quite sceptical before ordering…
I was quite sceptical before ordering as my daughter and I have tried period knickers before with varying success.
I was reassured to see the size guarantee as I was unsure which size we would need.
I needn’t have had any concerns. The underwear fits great, works and doesn’t feel bulky or make any noise. We are very happy with them and I wouldn’t hesitate to recommend.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Candice,
Thank you so much for your lovely review! We completely understand feeling a little unsure at first, especially after mixed experiences with other brands. So it's really great to hear that both you and your daughter are so happy with them.
Thanks for recommending us, and we hope they keep you both feeling comfortable and confident every cycle!
X Loeah 💕
Poor quality
I ordered 7 pairs; all arrived in the same sealed bag with a warning that breaking the seal would render returns impossible. I understand that underwear is a hygiene product, and I would have been prepared to take a risk on a single pair, but since all were sealed in a single pack, I couldn't return any of them even though I'd only tried on one.
In spite of having ordered the most absorbent style, I had leaks over the sides of the gusset.
After first wash, the adhesive on the unstitched seams completely came apart. Admittedly I washed on warm rather than following the instructions to wash cold (I'd argue a design flaw: hygiene products really should be washed hot). But I own several other brands of period underwear, which I've worn and washed on my machine's hygiene plus cycle for years without issue.
I'm very disappointed in having spent such a lot of money on what is now a pile of rags.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Megan,
We're really sorry to hear about the issues you've experienced with your order. That's definitely not what we want for anyone, especially after investing in several pairs.
Our warehouse handles a large number of orders every day, so unfortunately we aren't able to accommodate specific packaging requests. We appreciate your understanding on this. We do know that finding the right size and style online can be tricky, which is why we offer our Fit Guarantee on your first order.
We'd really like to look into this properly with you, including the leaks and what happened after washing. To make sure we can offer the right solution, we'll need a few more details from you. Could you please send us an email at info@loeah.co.uk? We'll be happy to help you further from there.
X Loeah 💕
Good customer service when I have issue…
Good customer service when I have issue with my order. Would recommend
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Art,
Thank you so much for your review! We're really glad our team could help you sort things out with your order. It means a lot that you'd recommend us!
X Loeah 💕
Confusing but reasonable
I really don’t understand how two pairs ordered from the same advert, just different colours can arrive as different sizes ( but both labelled the same) and in two different materials, but here we are… 🤷♀️ she likes them both ( even though the larger pair leaked - not totally unexpected given the size discrepancy) I also didn’t notice that they come from China rather than the UK, and as the company like to say to people - it does say on the website (you just have to go digging for it, it’s not obvious at all. ( again, my fault for assuming the UK email and address meant they’d come from the UK)
Overall she likes them - the cotton pair are very comfortable. The larger pair are bamboo ( which I’d have thought she’d prefer, but apparently not!) which is why I don’t understand the difference - all I changed when I ordered both was the colour 😆
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Trudi,
Thank you for your honest review! We're really glad to hear your daughter likes both pairs, and that the cotton ones have become such a comfortable favourite.
Thanks for pointing out the difference between the two pairs. We completely understand that this can be confusing when you've only changed the colour, so we'll take your feedback on board to make this clearer on our website.
We also appreciate your feedback about the shipping information. Our stock is stored right next to our factory, so we can send orders straight to our customers without an extra warehouse step in between. We'll look at how we can make this easier to find for everyone.
Thanks again for taking the time to share your experience with us!
X Loeah 💕
Great customer service
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Nicola,
Thank you so much for your review! We're really happy to hear you had a good experience with our team. If you ever need anything else, we're always here to help.
X Loeah 💕
Great customer service
This was my first experience ordering from Loeah and I am really impressed with the range of styles and colours available and their customer service. When my first order arrived and didn’t fit, I’ve been able to order a replacement size for free under their fit guarantee. Email support is easy and swift when needed.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Alice,
Thank you so much for your kind review! We're really happy to hear your first experience with us has been such a positive one. Choosing the right size online isn't always easy, so we're glad our Fit Guarantee could help you find a better fit.
We hope your new pairs feel perfect and that you enjoy wearing them!
X Loeah 💕
Very nice quality items
Very nice quality items - also love the colours! Excited to try them.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Mathilde,
Thank you so much for your lovely review! We're so happy you like the quality and the colours. We hope you'll love wearing them just as much, and we'd love to hear how you get on!
X Loeah 💕
MINUS STARS IF I COULD
If I could share the photos of the intact seals on here I would. They're liars, absolute joke of a company no wonder they changed their name
MINUS STARS IF I COULD – ABSOLUTELY DISGRACEFUL COMPANY!
WARNING: YOU CANNOT RETURN THIS PRODUCT!
I would give this company minus stars if that were possible. Their returns process is an absolute disgrace.
I was specifically asked to provide photographs showing that the product's seals were intact. I did exactly that, sending clear photographic evidence showing BOTH seals completely intact and unbroken.
Despite this undeniable evidence, the company then refused my return, claiming the product had been opened!
How can a product be considered opened when both security seals are clearly intact? It is completely absurd.
This feels like a deliberate attempt to avoid accepting returns, regardless of the evidence provided.
DO NOT WASTE YOUR MONEY WITH THIS COMPANY. Their customer service is appalling, their returns process is a complete farce, and their treatment of customers is unacceptable.
AVOID AT ALL COSTS. Based on my experience, I consider this company a complete scam.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Sarah,
We're sorry to hear you're so disappointed, and we'd like to explain how this works.
Asking for a photo is part of our standard return process. Because our underwear is a hygiene product, we need to make sure the seal is still intact and undamaged before we can accept a return. As stated in our Exchange and Return Policy, once the seal of a package has been opened, a return is no longer possible.
We carefully reviewed the photos you sent us. Unfortunately, they clearly show that the seal on one of the two packages has already been broken, which means we're unable to accept this return.
We understand this isn't the outcome you were hoping for. If the issue is the fit, we're happy to look into what's possible under our Fit Guarantee. Feel free to reply to our email and we'll gladly help you further.
X Loeah 💕
I didnt change the size on the online…
I didnt change the size on the online order form and ordered a size 5 sizes to small????. I am an old lady.!!! Despite this they are sending me another parcel with the correct size. Just have to pay postage. Good customer service
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Carol,
Thank you so much for your kind review! Don't worry, these little mix ups happen to all of us. We're really glad we could help and that the right size is on its way to you. We hope they fit you perfectly and feel lovely and comfortable!
X Loeah 💕
Not sure how they call these period pants
They do not work. I've been using period pants for several years now so I know what they're meant to do and to wash the pants before wearing, did that with these ones. Even waited for a lighter day to test but they do not work. Not sure they're even period pants, rather just pants with a thicker gusset given how poorly they performed. Avoid. Go for Wuka instead or even Modibodi (although their quality is dropping).
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Karen,
We're really sorry to hear your underwear didn't perform the way you expected. That's definitely not the experience we want anyone to have, especially when you already know how period pants should feel and work.
Every flow is different, and our models also vary in absorbency, so we'd really like to take a closer look at your order and see how we can help. Could you please send us an email at info@loeah.co.uk? We'll be happy to look into this with you and find a suitable solution.
X Loeah 💕
Service is fantastic
Service is fantastic! I made an error in the size and was dealt with in a superb and fast manner! I have not worn the underwear for a long time but they feel secure.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Shila,
Thank you so much for your kind review! Picking the right size online can be tricky, so we're really glad we could sort it out for you quickly. We hope you'll love wearing them even more as you get used to them, and we'd love to hear how you get on!
X Loeah 💕
Love love love!
I honestly love this underwear, it's so much better than anything else I've tried! I wish the different pairs were sealed separately somehow so you could try a pair on for size/comfort without committing to your whole order in case they're not quite right but that's a small issue. I'd definitely recommend them to anyone.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Becky,
Thank you so much for your lovely review! We're so happy to hear our underwear has become your favourite.
We really appreciate your feedback about the packaging. We're currently working on improving our packaging, so suggestions like yours are really helpful. In the meantime, we understand that finding the right size online can be tricky, which is why we offer our Fit Guarantee on your first order, so you can still exchange for a size that suits you better.
Thanks again for recommending us!
X Loeah 💕
Stay away from Loeah
Following on my last review from early September 2026.
My order from the 16th of June have not be delivered; despite my efforts to ask Loeah to be held accountable they refusal to be helpful has been very disappointing.
They firstly asked too many time to be patient and wait for my parcel to come. After 2 months of wait, my patience ran out and I asked for a refund.
Loeah never took responsibility for the parcel and said it was "out of their hands" , they never offered to resend my order (value <£100).
I then had to apply for a chargeback with the bank. A chargeback gives a business 45 days to respond or act. If after 45 days they have not responded to the bank or found a solution with the customer, the bank refunds the purchase.
Even then Loeah chose to make me wait the full 45 days instead of refund straight away. That was a choice from them claiming they "couldn't do anything now the charge back had been applied".
This company doesn't not care about their customers and have terrible customer service.
I strongly recommend to buy from a different brand who will choose to do what it takes to keep you satisfied, especially with Period pants!! Not like I ordered chocolate.
My period had started again after a pregnancy with early signs of endometriosis, i just wanted comfy underwears. Now getting my refund 4 months later...
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey,
We're really sorry for the inconvenience and frustration this has caused you. Waiting this long for an order is not the experience we want anyone to have, especially when you're simply looking for comfortable underwear during your period.
To look into this properly, could you please send us an email with your order number or the email address used to place the order? Unfortunately, we're unable to find your details based on this review alone, so we can't assist you further until we receive this information.
Please also note that before a refund can be processed for a parcel that hasn't arrived, we first need to open an investigation with the courier. Once we have your details, we'll check the status of your order and let you know the next steps as quickly as possible.
X Loeah 💕
The underwear has completely changed my…
The underwear has completely changed my period experience. Customer service is fantastic and goes out their way to ensure you have a comfortable fit!
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Olivia,
Thank you so much for your wonderful review! It's amazing to hear our underwear has made such a difference for you. We're also really glad our team could help you find a fit that feels just right. Wishing you many comfortable cycles ahead!
X Loeah 💕
Fabulous experience very very helpful…
Fabulous experience very very helpful would 100% recommend to anyone to use
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Sandi,
Thank you so much for your lovely review! We're really happy to hear you had such a great experience with us, and it means a lot that you'd recommend us to others.
X Loeah 💕
LOVELY SEAMFREE UNDERWEAR
LOVELY SEAMFREE UNDERWEAR. Great for under white trousers if your on your period or have a leaky bladder.
Easy ordering and shipping process.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Natalie,
Thank you so much for your lovely review! We're so happy to hear you feel confident wearing them, even with your lighter outfits. That kind of freedom is exactly what we want for everyone, whatever the reason.
It's also great to hear everything went smoothly from ordering to delivery. Thanks for choosing Loeah!
X Loeah 💕
Placed my first order during the…
Placed my first order during the rebranding sales and tried the period underwears when they arrived but they didn't fit unfortunately. Read about the Fit Guarantee before purchasing so I messaged customer service team straightaway. Got a reply few days after where they offered me a replacement for the underwears that didn’t fit and advised I only need to cover the shipping cost. Overall, I'm very happy with their customer service and would recommend to give it a try if you are worried about not getting the right size the first time.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Catherine,
Thank you so much for sharing your experience! Finding the right size online isn't always easy, so we're really glad the Fit Guarantee gave you that extra peace of mind with your first order.
We hope your new size fits you perfectly and that you'll enjoy wearing them. Thanks for recommending us!
X Loeah 💕
Great experience
Great experience. I have been using period pants for a few years and these are comfortable fabric is soft and feel like regular underwear. They are true to size in my opinion and I have had no problems wearing them.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Catherine,
Thank you so much for your lovely review! Coming from someone with a few years of period pants experience, that really means a lot to us. We're so happy they feel comfortable and natural to wear, and that everything fits just right.
X Loeah 💕
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.