Lola's - Lola's Selfridges London Bewertungen 

Great experience with ordering my daughter's bday cake. Was ready on time, managed to place order late at night, someone always answered phone and got reminders to pick up when it was ready. Very good customer service.

This is my fourth time purchasing cakes from Lola’s Cupcakes - 10/10 quality, will always be coming back for the special occasions.

Amazing service and the cupcakes are delicious! We ordered a dozen for my friend’s baby shower. I accidentally ordered the wrong colour, called up and they were so nice about changing it for me. Would always recommend!

I ordered personalised birthday cupcakes for a friend through the website and they were (obviously) very delicious! I was a bit disappointed to see the icing colour they chose for the hand-piped messages were BEIGE, given it was for a birthday - they could have chosen red or blue or any other colourful icing. I couldn't do much about it as I had collected them on the day I wanted to give them to my friend. I've just checked the website and it doesn't give you an option to choose the icing colour, nor does it tell you what colour icing the writing will be, or let you leave a note for them before you place your order. I'm sure this can be easily rectified and this wouldn't stop me from ordering through Lola's again but I would hold off on personalised cakes until this improvement has been made.

Brilliant as always!!! BRAVO! We love LOLA's!!

Cheesecake was delicious! I order from Lola's a lot and they never disappoint.

Lola has been our favorite cake for years

Cake was outstanding! Service was excellent! Everyone enjoyed the cake.

Delicious cake, elderflower and lemon with flower petals, wished it was available all year!

Absolutely delicious red velvet cake all my guests thoroughly enjoyed it!👍👏🤩

I booked the red velvet cake for my son’s birthday to be picked up in the afternoon. I arrived to the shop and I found it packed and ready the the birthday note. The staff also helped with providing a range of colourful candles and disposable forks. Just the right size I needed and tasted amazing.

Lola's cupcakes are the best I've tried, so much variety & flavours. Beautiful presentation. Tasty and fresh!

Fantastic red velvet birthday cake totally recommended for a wonderful birthday treat !

I had a birthday cake made for my daughter
Rainbow layers with a photo of her on the top
It was stunning and she loved it!
Delicious too x

Wonderful, tasty, beautiful looking cupcakes, delivered on time and in a lovely box. A great birthday treat.

Ordered a vegan raspberry and passion fruit cake for my friends Bday and it was delicious 😋. I always buy cakes from them for occasions!

Colourful and lovely. Taste really nice apart from the sponge was a bit dry.
Everything else was perfect

Beautiful cake that my daughter loved, great service at Lola's in Selfridges too :)

Cupcakes are always fresh and delicious. Friendly staff.

I failed to tick the box for hand pipe message/personalise message as I ordered cakes from the “let’s celebrate” categories for Eid celebration as I was thinking that it is what it is as I literally ordered from the said category assuming that what’s on the online display is what I will be getting and allocated it on the Tottenham Court Road for collection. The staff there named Niho wasn’t at all very helpful that I have to call the customer service on the spot to ask for help as I wanted my cakes to have a hand pipe msg on it. Clearly, this staff doesn’t immediately told me from the first encounter that they’re not doing hand pipe msg there as he doesn’t have the materials and has been saying sorry as if he just want to dismiss me as it’s near closing time and he’s busy video calling on his mobile phone. He didn’t even know who are able to help me, where should he direct me if there’s a certain service that the branch wasn’t able to provide. What I mean to say is a staff is already in front of me then why should I call the customer service hotline for this where in fact a staff who are face to face with me should be able to help me with any concerns. I strongly commend the customer service representative during that time as he called me back to let me know which branch can do it for me so I went to London Selfridges and the staff there are absolutely lovely and helpful esp Claudia. She seems knowledgeable and skilled in what she do.