Lomi Bewertungen 130

Ive had LOMI now for several years and for me it’s a total waste of $500. I invested in it to do my part of the FootPrint on our earth and justified it my being able to make my own soil. It does NOT do what I understood it would do. The soil is hard and crusty thus killing anything I put the soil in or on. When I inquired about it I was asked what am I putting in it? PRODUCE Waste. That’s it!!! I would like to get rid of it but it cost WAY TOO MUCH and now I’m stuck with it. Wish someone who loves it would buy it off of me. 😞

I got a Lomi for a Mother’s Day gift and rather than getting the basic unit, we opted for the bundle. The discount wasn’t huge but somehow what we signed up for is costing us an additional $544 USD on top of the invoice we already paid in full…their subscription for activated charcoal and probiotics that was advertised as part of the bundle and the invoice said free. We thought that the subscription was part of the discount (since it said free after all). I got charged over $70 USD for a shipment of charcoal and Lomi tabs, and I will get charged every quarter for 2 years to keep my lovely Lomi running at a total cost of $544 USD more than the $469 USD on my invoice, or the $499 à la carte price for the appliance (I’m also a Canadian so add an additional 1.3 exchange to that!). I can’t cancel my subscription, according to customer service. My 10% bundle discount is actually costing me 2X the price of the $499 Lomi composter. I’ve postponed my subscription… indefinitely… and I will continue to bug customer service until this is resolved. There was no fine print that explained things nor did I sign anything. You can invoice me the basic price and I’ll pay the difference. Seriously, would you expect this much trouble if you bought an air fryer? I wonder if this sort of advertising is even allowed under our Canadian Consumer Protection Laws 🤔 I do like my Lomi. If it wasn’t for my experience with their subscription I’d likely give them 4 stars. The unit is a little louder than expected but apart from that we’ve been pleased with the results. Pineapple makes a great textured compost for the garden!

We love it. It works exactly as they said. It’s pretty quiet too. Reduces kitchen waste into useful compost

Left a review in the beginning of March... Lomi was working for my situation. Now its broken. Now I understand why every other review says same...

We use ours everyday at least once and we love it. We live in a multi resident building and taking out the compost has always been a messy pain. We scan fit at least 4 bags of wet stinky veggie/fruit/compost into one simple bag of dirt. The fertilizer is really powerful so we almost killed some of our indoor plants. The support is FANTASTIC! We had a fan issue, they sent us a replacement which worked fine for four months and then it happened again and they sent a new unit right away. No problems since. We love, love our Lomi. We recommend it highly.

Our Lomi arrived in August 2022 and we were very committed to using it to create compost, as advertised, for a community garden plot. After a few months it was clear that the output was not useful, then it became even less useful: we were ending up with sludge. We tried to get advice from customer service on how to adjust our inputs but even following the advice to run a load several times we still had sludge. Since February we have been trying to get a further response from the company and eventually requested a refund. No response. It is possible that we simply have a defective unit but we may never know due to the lack of response and therefore absolutely cannot recommend this product.

Works great until it breaks

I have had my Lomi for a couple months now. It broke on 2/9/23 and despite being under warranty, I am getting the run around from customer service. They will say they are going to fix it and then nothing happens. After being ghosted multiple times in email communications, I have had it with this company. Do not buy this product. It will break and company will not help you. Waste of money.

The composter broke after a few months, and it is IMPOSSIBLE to get someone to talk to at customer service on how/whether it might be fixed. I've tried for 2 days now, via email, 'chat' (with a bot, though they advertise it as a chat with a person) and phone. After 20 minutes on the phone, I get a message that says, "no support agents are available to take your call...please call back later." I've done that 3 times now. No one will respond to my query about the broken machine they sent me. AVOID, AVOID, AVOID!!!