London College of Style Bewertungen 

Antwort von London College of Style

15. Mai 2025

Yinka, thank you for your response. We do not recognise you as a past or current student at LCS.
For clarity, all students are required to agree to our Terms and Conditions when submitting an application, which clearly outline our deposit and refund policies. These terms are fully transparent at the point of application, and you would have needed to read and agree to them before completing your sign-up.
As with all universities and professional training providers, course deposits are typically non-refundable. This is standard practice, in place to manage course applications, secure places, and plan resources in line with student commitments.
If you have any further questions, you are very welcome to contact our team directly via email.
Kind regards,
The LCS Team

Antwort von London College of Style

Aktualisiert am 16. Mai 2025

Thank you for taking the time to share your feedback. We were very surprised to read your extensive comments, particularly as you had completed both of your courses and did not raise any concerns with us at any point during your training with LCS.

You successfully studied both the Colour for Creatives Advanced Diploma and the Personal Styling Diploma (Female Clients), completing all modules (with the exception of the final assignments), achieving high scores and progressing on track for a merit or distinction grade. Throughout the 8–9 weeks of study, we received no indication that you were dissatisfied with the learning experience.

We were therefore surprised to receive a refund request after you had completed both courses in full, which is highly unusual.

Your feedback specifically mentioned concerns about confidence in the practical application of Colour Analysis, particularly in relation to the draping process and accurately identifying client seasons. As with all creative skills—whether Colour Analysis, Art, or Personal Styling—confidence develops through practice and experience. Building your own delivery style is part of the learning process and takes time to refine.

As a gesture of goodwill, we invited you to attend a complimentary in-person Colour Analysis Skills Training Day in London, which included:
• A full recap of the seasonal colour system and tonal ranges
• Live expert-led demonstrations of the professional draping method
• Supervised practice on real clients, with expert feedback
• A live Q&A with our colour team to address any further questions

This session was designed to offer you additional, hands-on support, but you chose to decline this opportunity.

Despite this, and despite having completed the courses and accessed all materials, we still honoured your request for a full refund.

It is disappointing to see a negative public review following the level of training, resources, and goodwill extended to you. We feel this does not reflect the professional and supportive experience that we provided.

We remain proud of the quality of our training and the success of the many stylists who have gone on to build rewarding careers after completing their studies with us.

The LCS Team