Very good customer service

Absolutely fantastic service. Had to use chat and was efficient and helped me greatly. Product is better than we ever Imagined this was our 3rd order.

Fantastic bedding

This company really cares about its customers. They answered my query quickly and listened to what I had to say and taking it on board
I had to return something as I had ordered the wrong item and it was no problem
Richard in customer support was EXTREMELY helpful over and above what you normally get
Really well done

I absolutely love this bedding! It has been such a treat and really feels like a luxury hotel bed! It’s so soft and can definitely understand the thermo regulation as I have had much better sleep not getting to warm it’s really perfect .

Beautiful soft cool bedding, gorgeous duvet too!

The best bedding ever!!!! 100% recommend and without hesitation absolute luxury!!!!

Marvellous piece, so comfortable & enjoyable to lie in.

Delivered very fast, and bedding looked wonderful as arrived duvet cover was slightly bigger than expected and after washing the bedding it was quite hard to get the creases out

Excellent quality. Beautifully presented. Luxury personified. Thank you

Received my order quickly. I really liked how well packaged the pillow and pillowcases were. I was very pleased with the quality of the items as I had not purchased from Lost Loom before. I would recommend them without hesitation.

This is the best bambo bedding I have ever tried, I have other bamboo bedding from another company and I thought that was amazing until I tried lost looms

WOW!!! Absolutely delighted with my bedding - I ordered fitted sheet and pillowcases in oatmeal - always cautious when ordering on line but I needn't have worried - as soon as the box arrived - everything as described - highest standard packaging beautifully boxed - felt personal service - very swift very efficient - the sheets are beautifully slinky and luxurious - the fit is perfect - I couldn't be more pleased and will be coming back for more

The bedding super king duvet arrived super quick. It was beautiful packaged with a card with care instructions. It was wrapped in tissue paper and a beautiful pouch. The bedding is silky soft and so cool to sleep in. We had our first good night's sleep for a while. Thank you we will purchase the set.

Really great product

From opening the box to seeing it on our bed
Lovely quality and amazing price

Absolutely thrilled with all the items ordered when promptly received.
Quality is amazing and having the best sleep for a long time. The quilt is quality and so soft to the touch. Will definitely be buying more. Many thanks Lost Loom

really high quality luxury service and incredible quality. swapping all beds over to this range now. just gorgeous

Lovely quality and very speedy delivery

I had previously bought bamboo sheets and, while different in a good way from cotton ones, I hadn't been that bowled over by them.

While browsing online for more bamboo sheets, I came across the Lost Loom website and my scrolling skidded to a halt - there was something both direct and appealing about the website that grabbed my attention.

I ordered a duvet set and waited for delivery. I didn't have to wait long and as I opened the wrapping to reveal a sturdy green box, I was already beginning to feel optimistic that I might be on to a winner!

The sheen of the fabric, the quality of the finish, from corner ties inside the top of the duvet cover to cross-corner elastics on the fitted sheets, were all indicative to me of a company that pays attention to detail.

Having added a bamboo duvet and additional bedding in the months since that first order, I can confirm that the bedding washes wonderfully, the duvet is cosier than my old goose down one and, even more importantly, the one time there was a small manufacturing issue with a set of pillow cases, they were replaced almost before emails had been exchanged.

Buying only online is something I have to do these days so it is truly a joy to find a company that takes genuine pride in its customer service, its packaging and its products!

For me Lost Loom has become Found Loom!

I discovered bamboo bedding several years ago. However, the quality of LostLoom is unparalleled, even down to the packaging. The softness is far superior to even the highest Egyptian cotton thread count. I would recommend without hesitation. You won’t want to get out of bed. Thank you LostLoom.