LoveScotch.com Bewertungen 

EXCELLENT SELECTION & SECURE PACKAGING

The reviews on this site made me nervous, so I wanted to share that my item arrived on time.

I did reach out to customer service and received a prompt reply as well.

I ordered from this company 8 times got all the correct bottles. It’s takes about two weeks to get your delivery but they always came and packaging was good.

Terrible customer service, from shipping the wrong wine to poor communication, product quality, and the refund process. I received the wrong order, but they insisted it was correct, despite selling one label and shipping a different one. The order also arrived during extremely warm weather, with the wine bottles hot, indicating long heat exposure. Getting a refund was a lengthy process, and I found their lack of concern about the temperature of the wine bottles alarming.

Had to refund a purchase because the items were out of stock. I had to contact them to ask about the tracking, then they told me they were out of the product. Very bad communication, I would not use them for any purchases.

This is a nightmare.!! I wish I would have read the reviews before placing an order. Their customer service is non existent, no phone to call. When you reach out to their "delivery company" they say to contact the retailer because "the product is missing". How can it be missing if you say you "delivered it". Absolute scam! I got my porch camera files to prove you're liars and scammers!!!

I ordered (at good prices) a couples of different whiskeys..... After a number of days, I ask about the order, and they don't have one of them ( I really wanted it! ) And refund that one (which I have not received several days later)
Then I tell them I leave town in a week and ask them to hold the shipment - response is " I will monitor and manage your shipment, don't worry, it's under control"
Two days later, they ship it anyway
Just poor execution, false promises.... Bad business
Hope they don't mess up the rest of it....
Go elsewhere for your purchase

I was pleasantly surprised with the speed of the shipments during the holidays. I will definitely shop with them again.

Absolute scam. BEWARE!

Provided tracking number and then they recalled it 2 weeks later. Poor customer service, asked for phone number to call and email (5 days later) claimed they did not have a phone number.

2 months later, they replied the bourbon was returned to their warehouse & they could not send because they ran out of the item.

Ordered four bottles of very expensive Scotch, and three days later they were delivered. Fast exceptional service. I know there are a lot of bad reviews, and I was skeptical after reading them, but they came through.

Ordered 5 times. First 4 orders were 5 Star flawless.

Last one, a zero star nightmare.

Out of stock on 4 of 5 items...even though web said in stock.

Charged card, no ship, no e-mail for 2 weeks....then e-mail back and forth on substitutes....settled on in stock substitute items....still no ship.....

I paid by CC, so reversed the $215 charges just over 5 weeks after the order.

They have NO phone number and would not call me despite repeated attempts.

Placed an order and it took six weeks to tell me that they are "out of stock" and obviously a completely incompetent company.

I just ordered a bottle of hard to find liquor. Not only does this store have every liquor a manageable, it's shipping is fast. Alcohol is packed perfectly, came across the country and arrived with no leakage. The prices are very fair, and their website is people friendly. Highly recommend.

Scam. Should have read the reviews. Nothing in stock although it says in stock. Waiting on refund.

SCAM! Sells products not in stock, takes your money and then tells you you have to wait for a refund. So far, no refund. Now, a week later, product still shows in stock so they can scam others. Will report to the State Attorney General today.

Stated items were in stock upon placing order. Two weeks after ordering I receive an email that the items were not actually in stock. STAY AWAY FROM THIS VENDOR!!!

If you think almost 4 weeks to receive an $800 order is acceptable, then by all means, order from these people.

I ordered 2 bottles of Redbreast Kentucky Oak Addition, plus the expedited shipping. 7 days went by with no update so I sent an inquiry. They let me know they were out of stock and did not have an expected date to restore.....be sure that what you are ordering is actually in stock. They may love scotch, but it looks like they love the payments more. Still waiting on a refund.

Paid for 6 bottles, received 5 bottles of the order. Did the 2 weeks (with a constant will take care of it.) Then nothing.

Delivery not worth a flyin f-ck...you as a customer cant track, have no idea when your delivery will be made, and no signature required...come get my package, porch pirate, said to be left on my porch...