Loyalautoservices Bewertungen 

I took my Peugeot 3008 for a Full Service at Loyal Auto Services Ltd on Wednesday the 26th. Technician Deepak officially signed off on the BookMyGarage checklist stating that the spark plugs were checked and completed. This was completely falsified.Just days later, on Sunday the 30th while driving 75 miles away from home in Wantage with my husband and three minor children, the engine suffered severe misfires and forced the car into limp mode. An emergency RAC patrol technician attended the scene at midnight, ran diagnostics, and pulled out the spark plugs. The RAC explicitly confirmed that the plugs were completely finished and had clearly never been changed or checked during the service.With oil around them. Because of this garage's dangerous dishonesty and negligence, the car was unroadworthy. No recovery vehicles or hire cars were available through the night, forcing my family to spend a grueling night stranded on the roadside. We had to take an expensive long-distance emergency taxi at 6:00 AM just to get our children home safely to Coventry.Worse yet, we trusted this garage enough to service two of our vehicles on the exact same day. Because they fabricated safety documents on the first car, we now cannot trust the safety or validity of the work done on our second vehicle.This goes beyond poor workmanship—it is a fraudulent breach of contract and a serious safety failure that endangered my young children. I am demanding full refunds and reimbursement for all emergency travel costs under the Consumer Rights Act 2015.Avoid this garage at all costs if you value your safety.

Great One Stop Shop for all our automotive needs provided at our doorstep. Thanks for an excellent service and support to help our sales and aftercare

Their website quoted me about £180 for glow plug replacements and an extra £10 for collection/delivery. Phoned garage direct and my order confirmed. Supposed to be picked up 9am Friday morning. It was gone 9.45am before the guy arrived, so a bad start. The car was promised returned by Saturday. Heard nothing on the Friday! Communication on Saturday to say they'd done checks and confirmed that 4 new glow plugs and a relay were required. Cost had gone up from £190 to £790. (Was later told that their website was showing the wrong price), duh! Was told that they would do the job and I'd have it later Saturday afternoon. Phone call later to say that one glow plug would not come out and that they'd sprayed it with WD 40 and leaving it to soak overnight. He promised to phone me Sunday before 11am with an update, yes you guessed no phone call. (They're closed Sundays). So we are now into Monday, lots of phone calls and eventually my car returned late afternoon. We eventually agreed an amount of £699. Think the original price of £180 was just to lure me in. Another problem was that unknown to me the guy that picked up my car left his car parked for 3 and a half days in my Close. Neighbours complained and one actually parked on my drive as a protest! So a nightmare few days. So won't be using this company again.