Lyphe Medical Cannabis Clinic & Dispensary Bewertungen 

Amazing service as normal

I have been a patient of this clinic since project 2020, and I have had one prescription delivered in full, on time, from these people in nearly five years.

There is always an excuse.

First it was their terrible computer systems, then they lack locum doctors to service appointments in a reasonable timeframe, there are always problems with suppliers, but when it comes to actually doing the job and getting the medicines delivered on time, it never happens.

Some of the staff are kind and try very hard to help, but it seems like it is a constant uphill battle for them to cope with the challenges of actually achieving their objectives for their paying customers with the tools at their disposal.

Despite charging £240 a year in subscription fees, nobody at the clinic takes any ownership, makes any effort to contact you in the case of difficulties on their end, or offers any compensation for the difficulties you are having as a paying customers.

As the patient, you constantly have to chase them to resolve issues on their end that they have caused.

Meanwhile, they are constantly badgering me to refer a friend and write them a review here, presumably because their service is so dysfunctional they are bleeding customers.

Well, I certainly won’t be seeking to refer a friend, but now they have their review.

I will be seeking to switch to another clinic ASAP, and I would recommend that anybody who is experiencing the same difficulties do the same.

If you are a new patient looking for a medical cannabis provider, I’d suggest you look elsewhere.

I had a problem with my prescription and I got really good help on the online chat

Although unable to resolve the problem of delivery of the medication because the problem was with Royal Mail the advisor was kind, understanding and able to offer some helpful suggestions

Explained everything was very friendly and polite explained step by step how to go about things great service

The staff at Lyphe are exceptional !!!!!! I have problems doing things online, I don't think my laptop likes me, but the angels at Lyphe are always so helpful and polite and make sure I can get my medication asap.
Opioids don;t work for me and cannabis works so well, my pain is intolerable without it, so thank you to everyone at Lyphe for looking after me so well.

Claire was just lovely, polite ,efficient and speedy, thank you for such a swift service

Lauren was great! Quick and efficient. Well done! 5*

I've been with lyphe for years now, they are good bad and ugly, but they've gone steadily downhill. Cancelling appointments and then leaving you with no pain relief- this has happened a few times now, pharmacy issues, supplier issues and it's almost impossible to speak with a human unless you call and wait an age. The ai is useless and sends you round in unhelpful circles, and there are charges on my account that I called about months ago, was told they'd be removed, they have not been. Beyond fed up.

Lyphe has yet again helped me cope with my various ailments.all I can say is thanks 😊

Very careful looked through available options for medical cannabis and decided to try Lyphe as they had been reviewed by the QCC.

They failed to notify me when I was approved for a prescription and automatically sent it to their dispensary without consent.
Their dispensary automatically charges delivery fees which is not industry standard.
The Dispensary took more than 3 days to dispense the medication after payment resulting in a delay of over a month due to me travelling as well as my housemate. Important to note that Royal Mail attempted delivery with 12 hours.
Email had started that it was ready to dispatch immediately and was only waiting on payment and would be delivered within 48 hours.
I have just managed to collect my parcel and have discovered that the prescription written was completely incorrect as it’s for vaping.

For a verity of health reasons I openly stated and discussed that I would not use a vape. This was agreed with the consultant I saw as this was also a bad solution to the type of issue I hope to address and my health history.

Incredibly frustrated as this shows a fundamental problem in their system.

I will probably be looking to restart my approval process with a different clinic however will have to request all new documentation as it’s been more than three months since I started this approval process for the next clinic.

Very efficient and friendly service. 👏🏻👏🏻

I’ve been with this clinic for the last two years. Although service at the beginning was exemplary, it has distinctly worsened, administrative errors, prescription requests not arriving on their system, long waits for stock/prescriptions to be filled and useless AI chat bots have all damaged my trust in Lyphes ability to meet the care needs of their customers/patients. I am fearful that an attempt to rapidly scale the company and a rush to obtain the largest client pool has lead to this. Although I will be staying with this clinic I hope to see marked improvement in the care provided.

Excellent. Been with them 3 yrs now and very happy.

Fantastic service been with the leading CLINIC for around four years never had an issue

Honest and helpful

I quality MOON ROCK,_£7*g ❤️ power had many others not bad

I have travel, so they were good to get my travel letter sorted. Got the medicine before I left. Good with my appointments, the subscription is awsome without having to pay for this and that.
Lovely staff , very helpful every time ☺️

This was a very easy process to book an appointment. I have only had positive experiences.

Having some initial problems I must say now that lyphe have been brilliant! Can speak to them and resolve any issues easily, staff and dr are so kind, knowledgeable, and friendly. Medications always next day and well packaged, and pharmacy is brilliant in handling everything! I’d definitely recommend lyphe to anyone wanting to try medication.