Same behaviour Robotical 0 Understanding No know how about logistics and anything between . Just another cash in machine They literally close highway just to make money impressive h... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had an issue of not being able to pay at the gate and it just let us through. When we inquired of how to pay and fix it, I worked with 2 different people who did a great job of finding out the iss... Mehr ansehen
Unternehmen hat geantwortet
Fantastic staff, dealt with my query promptly, no issues just got on with task. I had changed my car half way through subscription but m6 toll took details of new registration and changed my account w... Mehr ansehen
Unternehmen hat geantwortet
No response, chat not available during stated open hours. Email for review came before any communication. Don't pay the toll, just gun it.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The M6toll isn’t just a road. It’s a stress-busting, time-saving, congestion-free escape route. A gateway to gigs, a protector of business meetings, even a shortcut to your own bed. An M6-alternative that ensures everyone can reach their destination relaxed, recharged and ready for what lies around the next corner. Simply put, the M6toll is the most reliable and smart route through the Midlands and a sure-fire way of making lighter work of long journeys.
Kontaktinformationen
Operations Centre, Express Way, Weeford, WS14 0PQ, Lichfield, Vereinigtes Königreich
- 03306600790
- customer.services@m6toll.co.uk
- m6toll.co.uk
2,9
Akzeptabel
374 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
website very poor quality
The website you are using is of very poor quality; the customer can't do anything on their own and always needs to go through a phone conversation.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von M6toll
Hi Soran. We're sorry for your recent experience. We really appreciate your feedback and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
So much wasted time!
No response, chat not available during stated open hours. Email for review came before any communication. Don't pay the toll, just gun it.
21. Mai 2026
Antwort von M6toll
Hi there. We're sorry for your recent experience. We really appreciate your feedback and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Good saving on the toll and pleasant…
Good saving on the toll and pleasant service from the info station at Norton Canes.
The site is okay but not too easy to use on a mobile. Unfortunately could not sign up to use immediately.
21. Mai 2026
Antwort von M6toll
Hi there and thank you for your positive comments. We also really appreciate your feedback regarding our website and will take this on board.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi Syed and thank you for your positive comments. We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi there and thank you for your positive comments. We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Great communication within a short…
Great communication within a short space of time. Answered my query completely. Great service for disabled drivers.
20. Mai 2026
Antwort von M6toll
Hi Sue and thank you for your positive comments. We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi Kayley and thank you for your positive comments about Jackie. We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Very helpful with helping me sort out…
Very helpful with helping me sort out my motability pass,
Especially Steve xxx
20. Mai 2026
Antwort von M6toll
Hi Diane and thank you for your positive comments about Steve. We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi Muhammad. We're sorry for your recent experience. We really appreciate your feedback and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
We had an issue of not being able to…
We had an issue of not being able to pay at the gate and it just let us through. When we inquired of how to pay and fix it, I worked with 2 different people who did a great job of finding out the issue and taking care of it for us. Very positive in their interaction with us and helpful and friendly.
20. Mai 2026
Antwort von M6toll
Hi there and thank you for your positive comments. We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi Margaret and thank you for your positive comments. We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
m6 toll disabled pass
Renewing my m6 disabled pass was made really easy .one quick phone call and a pleasant young lady called Ruth was on hand to help and assist me through the process .i can’t thank her enough for her help and understanding in guiding me through .life made easy is what we all need and I can’t thank or praise this young lady enough.once again thanks to Ruth an asset to the company
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von M6toll
Hi Dawn and thank you for your positive comments about Ruth. We really appreciate your feedback about our service.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi Philip and thank you for your positive comments. We really appreciate your feedback about our service.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi JL and thank you for your positive comment! We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Antwort von M6toll
Hi John and thank you for your positive comments! We really appreciate your feedback about our service.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Quick response
18. Mai 2026
Antwort von M6toll
Hi Chris and thank you for your positive comments! We really appreciate your feedback about our service.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Over charged
Hi
Yes I got over charged. Sent an email and it looks like it will be resolved. So thank you
Regards Ian
18. Mai 2026
Antwort von M6toll
Hi Ian and thank you for your positive comments. We really appreciate your feedback about our service, although we sincerely apologise if you were overcharged. We will log your feedback and take steps to prevent this happening again.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Colin was absolutely first class in his…
Colin was absolutely first class in his handling of the many complex situations that I was experiencing with the website
Thanks yo Colin now all excellent
18. Mai 2026
Antwort von M6toll
Hi Garry and thank you for your positive comments about Collin. We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
Unaccepable error…
My Dacia Duster was classified incorrectly at the toll booth. We paid 19.50 instead of 11.60.I am appalled that this error happened on such a major road! I have never, ever, heard of overcharging on a toll road before. In this day and age, people don't even check their payments as they pay by phone...receipts and invoices are not provided. So, how many of these go unnoticed? They are refunding the difference ( I called but also had to send an email) but shame on you M6!
18. Mai 2026
Antwort von M6toll
Hi Jeremy. We're sorry for your recent experience. We really appreciate your feedback and your comments will be noted.
If you'd like us to help with anything else, you can contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
I was so worried how to pay
I was so worried how to pay . Straight away they solved the problem . I had nothing to worry about . Thank you
18. Mai 2026
Antwort von M6toll
Hi Mandy and thank you for your positive comments. We really appreciate your feedback.
Please do reach out if you'd like us to help with anything else. You can always contact us at customer.services@m6toll.co.uk or call us on 0330 660 0790 and we would be happy to help. Thanks, Alex @ M6toll
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.