Magnetic North Travel Bewertungen 

335
•
TrustScore 5 von 5

5,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We just finished an amazing three week visit to Norway, Sweden, and Finland. The trip was made special by the great planning of Magnetic North Travel. The team there put together a trip that we loved.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a fantastic time. Working with Yasmin to craft a luxury vacation in Norway and Sweden was a delight. She was tasked to plan a trip around an already booked hiking vacation with a sepa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy to work with. Fantastic holiday! Two weeks driving the ring road in Iceland, four days in Stockholm, then four more in Copenhagen. 10 hotels, tours, car, mineral baths. All flawlessly planned. Th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Alex was very respsonisve to our specific request to help us plan a trip that included high and low levels of physical mobility as one of us has imitations ot how much they can walk. He alos was repo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseanbieter
  2. Reisebüro

Über Magnetic North Travel

Vom Unternehmen geschrieben

Bespoke adventures

As the experts in the Nordic region and Canada, we create bespoke wilderness breaks, luxury cabin holidays, road trips, active adventures and much more. We listen to your desires and inspire you with our in-depth country knowledge so that we can create a tailor-made itinerary that perfectly fits your brief, budget, and wishes.

Personal service

Booking a holiday with us is just the start of the journey. We are there every step of the way to make recommendations, answer your questions and to assist if you needed us. All our tailored vacations are delivered via our handy MNT travel app that works wherever you are in the world. For an extra peace of mind during your travels, you can rely on our 24/7 concierge line.


Kontaktinformationen

5,0

Hervorragend

TrustScore 5 von 5

335 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5,0

Alle Bewertungen

(335)

50 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great Support

The team put together a trip that was just what we wanted. They adapted quickly to our requests and provided great support whilst we were away. One of our activities was cancelled due to bad weather and the team at Magnetic North informed us in good time and refunded the money swiftly. The APP was really easy to use and provided lots of useful information.

29. August 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi Sally

Thank you so much for your great review! We're pleased you had a fantastic trip in Norway! It's a shame the kayak adventure was cancelled; I hope we get another chance to arrange a trip for you again in the future!

Until then, warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Amazing trip to Norway!

Annie from Magnetic North was a pleasure to work with. From the very start, she was friendly, responsive, and had lots of great suggestions for places to see and things to do in Norway. The trip that was planned for us combined the ideal mix of activities that was perfect for our family of four. We were also very happy with the lodgings that Annie found for us, from city hotels in Oslo and Bergen, to some very interesting places in Lofoten Island and the Fjords. During the trip, Annie was also super responsive through the WhatsApp chat group that was set up for us and she was very prompt in answering some last minute questions that we had as we were traveling.

The scenery in Norway is incredible and the different activities allowed us enjoy and appreciate it in a variety of ways. Some of the most memorable included kayaking in the Lofoten Islands, the sea eagle safari in a RIB, doing a sunset hike, and a e-bike tour of the fjords.

Overall a very fun and memorable trip, thanks to Annie!!

21. August 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Dear Leon,

Thank you so much for your fantastic review! We're thrilled to hear that you had such a memorable trip to Norway, and that Annie played a key role in making it special for your family. It sounds like you experienced the best that Norway has to offer, from the breathtaking scenery to the unique activities. We're especially glad to hear that the mix of activities and accommodations was just right for you. Annie truly enjoys creating personalized journeys and is always ready to help, so we're delighted that her efforts made your trip even more enjoyable. We hope to welcome you back to explore more of Norway in the future!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Cycling in Finland

This trip could not have been better planned. I had a great time cycling Finland’s Archipelago.

23. August 2024
Bewertung ohne vorherige Einladung
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi Anne,

Thank you so much for your kind words! We're thrilled to hear that you had a great time cycling through Finland’s Archipelago and that the trip met your expectations. It’s wonderful to know that our planning contributed to your great experience. We hope to welcome you on another adventure soon!

Warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

Great customer service/support

We especially appreciated Laura's assistance during our week long trip to Iceland to quickly come up with Plan B when weather/other cancellations occurred during our trip. She was super responsive to each and every question before and during the trip! The app was also well presented and informative! Thanks for helping us make memories in Icelan!

28. August 2024
Bewertung ohne vorherige Einladung
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Thank you so much for your kind review! We’re delighted to hear that our team was able to assist you effectively during your trip to Iceland, especially when unexpected changes occurred. It’s great to know that our responsiveness and the app contributed to making your experience smooth and enjoyable. Iceland is such a unique destination, and we're thrilled that we could help you create lasting memories there. We look forward to planning more adventures with you in the future!

Warm wishes,
Laura

Bewertet mit 4 von 5 Sternen

First trip to Scandanavia

First, I would certainly work with MNT again as Annie coordinated a great itinerary for our first trip to Scandinavian countries. Her choices of hotels, trains and ferry were spot on. She is extremely responsive and wonderful to communicate with. We were super impressed with MN travel app where every detail of the trip was captured and well organized. It acted like a mini-Google for our trip specific queries. Spending a few days in Aurland, Norway Fjords was indeed the highlight of our trip, and it was magical. We rely on travel specialists such as MNT to be quite discriminating when offering the services of 3rd party service providers as they represent MNT. A suggestion going forward is for MNT to routinely conduct a due diligence check on their service providers to ensure that they continue to provide a thoughtful and immersive experience. This point was communicated to MNT and they took this seriously and constructively.

31. August 2024
Bewertung ohne vorherige Einladung
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Thank you so much for your thoughtful review! We’re thrilled to hear that Annie provided such an exceptional experience for your trip to Scandinavia. It’s wonderful to know that the itinerary, hotel choices, and the MN travel app all contributed to making your journey memorable. Aurland and the Norway Fjords truly are magical, and we’re glad you got to experience them.

Regarding your suggestion, we want to assure you that we routinely conduct due diligence checks on all our third-party service providers to maintain the high standards we strive for. However we were surprised and disappointed to learn that the food tour in Bergen didn't meet your expectations. We have shared this feedback with our partner and followed up with you separately on this including offering a partial refund.

We greatly appreciate your feedback, as it helps us continuously improve our services. Thank you for sharing your experience, and we look forward to working with you on future adventures!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

12 Days in Sweden

We have just spent 12 Days in Sweden with our 2 children aged 10 & 12, all organised by Annie. It was our first time in the region. The whole trip was fantastic. The communication with Annie was great and the Magnetic North App is really useful and easy to use. The travel options and hotels chosen for us were excellent. Having someone who knows the country make the decisions for you really takes the pressure off worrying have you chosen the right thing to do. We will definitely visit Scandinavia again and with Magnetic North. Thank you

6. August 2024
Bewertung ohne vorherige Einladung
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi Liam

Thank you for taking the time to leave a review of your trip to Sweden and the service you received from our team! We're delighted you had a great time in Sweden, and everything worked well for you. We're pleased that we took the planning pressure off your shoulders so you could focus on enjoying the adventure! We have plenty more in store for the future in Scandinavia, the Baltic Countries and Canada and can't wait to assist you again!

Warm wishes
Laura

Bewertet mit 5 von 5 Sternen

Exploring the North Norway Coastline

From first contact to beyond our arrival back in the UK, Magnetic North Travel (MNT) have been fantastic.

Annie, our Norway local, put together a great itinerary based on our wishes and budget. She then booked all our accomodation, car hire etc, taking all the stress out of arranging everything ourselves, and we had a fabulous 10 days exploring the North Norway coastline.

We all enjoyed the app and checking out the hints and tips. (An idea for future development would be to have a notes section and maybe a common words Norwegian to English dictionary. Although Google helped with both of those things, we had a slight problem with buying milk for our cuppa because there was no signal!)

The MNT team were very responsive whenever we messaged them and I would commend them for their response when there was a hiccup with ferry times. They were straight on it, even though it was a Sunday. We felt very looked after.

We will definitely be back to visit Norway again - I think we all left a little piece of our heart on Lovund - and won't hesitate to go with MNT again.

Thank you for a fabulous holiday!

9. Juli 2024
Bewertung ohne vorherige Einladung
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi Kate

Thank you so much for taking the time to review your trip and to share such great feedback! We're really happy you had a great time, and from your messages, photos and feedback, we can really tell Norway has found a special place in your hearts. We completely understand why and we hope to welcome you again soon! We will definitely find a way to share some Norwegian words on the app! Great idea.

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Well thought out and imaginative…

Well thought out and imaginative itinerary. There were no glitches. Laura was great to work with and provided guidance where needed. She was just a text away when we needed help.

29. Juli 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hello!

Thank you for your kind words and glowing review! It was alot of fun working on your itinerary and I am so pleased you enjoyed your trip to Norway. Always happy to assist!

Hope to welcome you again!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

A spectacular and unforgettable experience

On behalf of our group of four travellers, I would like to thank Magnetic North for advising on and arranging a fantastic trip and itinerary for us to experience the wonders of Svalbard (8–17 July 2024). In particular, we want to thank Annie our travel consultant for whom no question or request was too much trouble or too silly! Her local knowledge of Svalbard and Norway in general was invaluable and this is exactly what we wanted when booking our holiday.
The highlight of our trip was undoubtedly the excursions and stays offered by Basecamp Explorer. The two-night stay at Nordenskiöld Lodge which included hiking on the glacier is a must for any visitor to the remote north. A further two nights at the Isfjord Radio Adventure Hotel with local hikes and an open RIB boat ride is also highly recommended. We are however biased because we had the rare opportunity of spotting a female bear and her two cubs from the safety and comfort of the station’s dining room!
The knowledge and professionalism of the local guides is also something we would like to commend. Every one of our guides and hosts was hospitable, friendly, welcoming and skilled at what they do.
Our feedback on what could be even better largely relates to the smaller details that would make this trip ‘perfect’ for future travellers to this remote part of the world.
1. Provide examples of dietary requirement information that would be helpful for tour operators e.g. one site offered an alcoholic welcome beverage with no alternative except for one guest who had specified this in advance. It was unexpected to be offered something alcoholic for free but knowing this in advance may have altered the dietary requirement information provided beforehand.
2. A bit more detail in advance about the level of difficulty/effort required for some of the activities. Unfortunately, one of our group sustained a back injury just before our trip but did not want to cancel. It was therefore a bit difficult to establish which of the activities would be suitable for them without prior information.
3. For the tour operators to be more specific about the equipment/clothing they provide for each activity to help guests establish what to pack/what not to pack. For example, some open RIB boat operators we saw don’t provide waterproof boots/wellies while others do. Equally, some kayak operators provide drybags while others do not. In particular, it was difficult to establish appropriate footwear for the glacier hike despite our, and Annie’s, efforts to find out. Some basic guidance about the best type of boots (e.g. B2 mountaineering boots) and style of crampons they use in advance would have been useful especially as boot rental is not available in Longyearbyen.
4. Perhaps noting in the Magnetic North app summer kit list or elsewhere that there are no ATMs in Longyearbyen with some information about ATMs at Oslo airport (which charge a withdrawal fee and only dispense NOK500 notes).
5. To specify that guests are expected to wait outside the hotel or location where they are going to be collected or state explicitly that the guide will not enter the hotel at pick up.
6. Flights between Longyearbyen and Oslo via Tromsø previously required passengers to disembark the aircraft, collect their checked in baggage and re-check in for onward travel because Svalbard is not within Schengen and has different customs/immigration requirements. While we were on our trip, the rules apparently changed without either us or the SAS flight crew knowing! This caused some panic because a group of us were waiting for baggage that was never going to appear on the carousel at Tromsø airport. The flight from Longyearbyen had already departed late so this added confusion created additional delay with our onward flight to Oslo. Thankfully, we made our connection at Oslo and ended up arriving early at Heathrow. It would however have been nice to have avoided the stressful transit in Tromsø!

17. Juli 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi there!

Thanks so much for taking the time to write a review and share your thoughts and feedback, it is much appreciated. Annie and the team are so pleased you had a great time in Svalbard and enjoyed the many adventures we planned for you. We will note your experiences on gear and flights and ensure that we work with our partners to communicate this with future clients. We hope you'll join us again in the Magnetic North!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Laura of Magnetic North arranged an excellent tour of Iceland

Laura of Magnetic North arranged an excellent 5-day tour for us in Iceland. Gunnar, our driver/guide, was terrific and took us to locations that I’m sure the more typical tours don’t take their clients to. The properties where we stayed were quite nice and in excellent locations. The app that Laura provided us for our devices was extremely useful. I wouldn’t hesitate to call upon Laura and Magnetic North to arrange future trips.

18. Juni 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi Mitchell

Thanks so much for your review! I was so happy to be able to rebook your covid trip and I am so happy it met with your expectations. I am glad you enjoyed the guidance and hotels, and everything in between! Until next time!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Very responsive

Very responsive. Found incredible lodging and resturants. Highly recommend using them

13. Mai 2024
Bewertung ohne vorherige Einladung
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi Mike

Thanks so much for your review! We're so pleased you enjoyed your time in Iceland and the itinerary Yasmin designed for you both. We're glad you enjoyed the hotels and restaurants. Thank you for your recommendation.

Until next time, warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

Trip to North Norway and Arctic circle

We enjoyed a wonderful trip to the Lofoten Islands and Tromso in North Norway. It was beautifully planned by Magnetic North to meet our particular interests and based on their close knowledge and experience of Scandinavia. Every important detail was captured on the MN Travel App. All went smoothly. If there had been any difficulties, we were confident that MN would be on hand to resolve these. We were left with lovely memories of stunning landscapes, friendly people, and great cooking (nothing to beat fresh cod!). We look forward to arranging our next trip with Magnetic North very soon, with the anticipation of another great experience!

13. Mai 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hello Jacqui

Thank you so much for your glowing review. We're so pleased you enjoyed your adventure in Norway and all of the arrangements Annie put together for you! It was a real pleasure to help you once again and of course, we're looking forward to the next time too!

Until then, warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

Great support from Magnetic North

Suggestions for activities, restaurants and accommodation from Sophie were very good. Support and responsiveness to queries was fantastic from the start of planning till the end of our trip.

7. Mai 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi Tina,

Thank you so much for taking the time to write a review of your travels with us. It's a delight that you had a wonderful time in Norway and enjoyed Sophie's excellent service. We'd love to be able to assist you again in the future!

Until then, warm wishes
Laura

Bewertet mit 5 von 5 Sternen

Amazing Norwegian experience

Just come back from our adventure. Annie and the team were fantastic, the communication was brilliant as was the travel app very easy to use. Choice of hotels and activities were high quality. Would highly recommended and will definitely use again.
Thank you

19. April 2024
Bewertung ohne vorherige Einladung
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hello Adam!

Thanks so much for your glowing review! We're so pleased you had a great time in Norway and enjoyed the service Annie provided and the travel app! We work hard to personalize each one and enjoy the positive feedback we receive! We are looking forward to planning your next adventure!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Magnetic North are the best

Magnetic North arranged the most fabulous holiday for us. It was completely perfect - dog sledding, nordic skiing, tobogganing, fantastic food and lovely hotels. Laura did a great job scheduling for six adults and we couldn't recommend her more highly.I highly recommend booking your holiday with Magnetic North.

28. Dezember 2023
Bewertung ohne vorherige Einladung
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hello Henri Family!

It was such a joy putting this trip together for you all and we're delighted you had a great time! Thank you so much for taking the time to review our service! And thanks also for recommending us to others! We look forward to designing another exciting adventure for you in the future!

Warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

An amazing holiday

An amazing holiday, Laura has been superb throughout the process, excellent communication and guidance.
the Arctic lodges exceeded all expectations. ice hotel well a bucket list item ticked.

1. April 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi Martin,

Thank you so much for writing this review. We're delighted you had a great holiday in Sweden and enjoyed the service we offered. We'd love to assist you again in the future!

Warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

An Unforgettable Adventure with Magnetic North Travel

I recently had the pleasure of embarking on a bespoke incentive trip organized by Magnetic North Travel, and I can confidently say it was an incredible experience. From start to finish, every detail was meticulously planned, and the result was nothing short of magical.

Personalized Planning: Laura, our travel coordinator, took the time to understand our travel style and specific wishes. She crafted an itinerary that perfectly aligned with our preferences. Whether it was dog sledding, snowmobiling, or immersing ourselves in the culture, every activity was thoughtfully chosen.
Seamless Execution: Everything ran like clockwork. From airport transfers to accommodations, Magnetic North Travel ensured that we had a smooth and stress-free journey.
Exhilarating Snowmobiling: Our snowmobiling adventure in Finland was exhilarating. The pristine landscapes, the rush of the snowmobile, and the camaraderie with fellow travelers created an unforgettable experience.
In summary, Magnetic North Travel exceeded our expectations. Their attention to detail, warm hospitality, and commitment to creating unique travel experiences set them apart. I’m already dreaming of our next adventure with them!

Date of Experience: March, 2024

Thank you, Magnetic North Travel, for making this trip truly remarkable. Until our next adventure!

22. März 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hello Amy,

Thanks so much for taking the time to write this fantastic review! Our thanks to you too for your clear and visionary brief which set us off on the right course. it was a real pleasure to work with you and your incredible team and to witness the adventure, the fun and the challenge! We're excited to work on your future adventures!

For now huge thanks and warm wishes,

Laura and the team

Bewertet mit 5 von 5 Sternen

Attentive, Knowledgeable, friendly

I was able to finalise a booking to Arctic Finland within 48 hours, made possible only because of prompt, attentive and helpful responses and advice from knowledgeable and friendly staff at Magnetic North Travel. They worked late into the night to set up arrangements and access to the itinerary programme, and followed up continually throughout my Holiday to ensure all was progressing in order. They gave a sense of highly personalised service. I should be pleased to recommend the Firm to anyone seeking to arrange and enjoy a “specialist” Holiday of “Winter Activities”.

28. Februar 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hello Parkson,

Many thanks for taking the time to write a review of your trip and the service we provided! The team really enjoyed working with you and we are grateful for your recommendation! Until next time!

Warm wishes,
Laura

Bewertet mit 5 von 5 Sternen

Brandon Lodge

Very efficiently organised to provide a most memorable experience of snowmobiling in the North of Sweden. The location, Brandon Lodge, near Lulea, was excellent. The accommodation and the food was first class, all the staff friendly and the snowmobiling exhilarating

5. März 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Dear Roger

Thank you for your five star review! We're so pleased you enjoyed your snowmobile adventure in Sweden. Annie enjoyed working with you once again and we look forward to planning your next adventure in the Magnetic North!

Until then, warm wishes,

Laura

Bewertet mit 5 von 5 Sternen

Laura at Magnetic Travel listened…

Laura at Magnetic Travel listened carefully to our travel style and specific wishes and she planned a perfect trip. Everything ran like clockwork. We enjoyed dog sledding, snowmobiling, Sami culture and reindeers, and even the challenge of very cold weather. Even the glorious Aurora Borealis showed up.

21. Februar 2024
Magnetic North Travel-Logo

Antwort von Magnetic North Travel

Hi Nicola,

Thanks so much for posting a glowing review of your trip to Sweden! We're super happy you had a wonderful time and enjoyed the many adventures we arranged for you along the way. Of course, we're pleased that the Aurora came out for you too!

Until your next adventure with us!

Warm wishes,
Laura

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr