Very poor experience – I would like to give 0 stars if that were possible ! My Maid's application process has now been ongoing for almost four months and you know what, as of today, the visa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
One of the worst companies to work with ,they layoff without any notice they don’t give the compensation 1 month salary for terminating contract on spot without any notice. management has zero communi... Mehr ansehen
Unternehmen hat geantwortet
We had a great experience with trainer senait teshome. She was kind, patient and respectful while maintaining the rigour of training for our nanny. who has been asking about her often ever since she... Mehr ansehen
Unternehmen hat geantwortet
We had hired our first helper with maids cc, which didn't work out, to which they promptly responded with an appropriate replacement. And to ensure a good fit, trainer Arlene spent 8 days of in depth... Mehr ansehen
Unternehmen hat geantwortet
3,3
Akzeptabel
255 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Naomi Itambo was great
Naomi Itambo was great. She trained Phyllis in Indian style cooking and the food prepared was very tasty. Naomi was happy, polite, clean and very respectful. It was a pleasure to have her.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Sukanya. We're very happy to know that you had a good experience with Naomi. It's great to hear that you enjoyed the food. We’ll share your kind words with her.
Thank you Mimi
Thank you Mimi for your support with the ironing training. She has improved considerably. You trained her well!
As for the WhatsApp responses which are AI generated i suggested to please get it fixed as it is not in sync with actual appointment.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Amynah. We're very happy to hear that you’re pleased with Mimi’s training and improvement. We use several technologies, including AI, to help make our processes faster and more efficient, but we’re sorry if the messages weren’t in sync with your appointment.
Thanks chef clara to be here very kind…
Thanks chef clara to be here very kind and helpful to teach my maid
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Reihaneh. We're so happy to know that you liked Chef Clara’s service. Your kind words mean a lot to us and we’ll share them with her.
Chef Clara was extremely helpful and…
Chef Clara was extremely helpful and knowledgeable. Her recipes are absolutely delicious! My family is so happy!
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're so happy to hear that you and your family enjoyed Chef Clara’s help and recipes. We’ll share your kind words with her.
Chef Clara was great and so helpful
Chef Clara was great and so helpful! Highly recommend her. Thank you!
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Nicole. We're so happy to know that you liked Chef Clara’s service. Your kind words mean a lot to us and we’ll share them with her.
Great experience
Great experience, briefing and solid training for Chef Clara.
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for choosing maids.cc, Ms. Andreea. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Very helpful and understanding
Very helpful and understanding. She communicates well with the helpers and the clients
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Mr. Khaled. We're so happy to hear that you had a good experience and that our team member was helpful and understanding. Clear communication is very important to us. We’ll share your kind words with her.
Thanks Biena for your assistance &…
Thanks Biena for your assistance & helping nature to find my requirement for maids. Hope get good service in future to.
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're happy to hear that Biena was helpful and that you had a good experience. We always want to give the best service and make things easy for you.
Kamelya went above and beyond to find…
Kamelya went above and beyond to find me a suitable helper. She took her time to understand my needs and to match me with possible maids to suit. I am very happy with her service and help.
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're so happy to hear that Kamelya gave you great service and helped you find the right maid. We'll make sure to share your kind words with her and the team. We're always glad when our clients are happy.
Great trainer and very helpful
Clara was very helpful and patient to train for cooking
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for choosing maids.cc. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Joanne in Palm Jumeirah Mall today at…
Joanne in Palm Jumeirah Mall today at 13:15 just told me she is wasting her time speaking to me when I asked regarding prices.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're very sorry to hear that your experience wasn't good. We always want to be clear and helpful when talking about our services. This is not the kind of service we want to give to our clients. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
terrible customer service
terrible customer service, the staff doesn't know what they are doing
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're truly sorry to hear that you’re not happy with your experience. We always make sure to have clear communication and that we’re very sorry that you got confused. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
I payed 10000 Aed for the visa of our…
I payed 10000 Aed for the visa of our nanny, they were super responsive when they needed the payment but went silent after that!!!
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Rabia. We're very sorry to hear that your experience wasn’t good. Even though we’re always doing our best, delays can sometimes happen due to factors beyond our control. We always try to make sure our communication is straightforward. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
First of all please deactivate your AI…
First of all please deactivate your AI chat bot service it is extremely inconvenient and sends wrong messages to clients.
Lor came to the rescue and did a great job with the maid selection options and her follow up and punctual service is great!!
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Engy. We're very sorry to hear that you had a bad experience earlier. We use different technologies, including chatbots, to make our service faster and more efficient, but we know that sometimes it can be confusing. We're happy to know that Lor was able to help you well.
Arlene and Biena at mall of emirates…
Arlene and Biena at mall of emirates are very sweet and polite employee I receive a very kind and polite treatment from this two ladies.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback.
We're really happy to hear that Arlene and Biena gave you such kind and polite service. We'll make sure to thank them for taking good care of you. We hope to always give you the same great experience.
Very disappointed and deeply concerned.
Very disappointed and deeply concerned.
From my point of view This agency is completely unsafe for babies. Their screening process is extremely poor , they keep rotating the same six nannies for weeks, most of whom have no real babysitting experience, zero hygiene, bad smell, and no sense of responsibility.
At one point, they even sent someone who returned drunk, which is absolutely unacceptable. I asked for a trained nanny, yet they sent a chef instead this shows a total lack of seriousness and professionalism.
The managers make endless promises to follow up or arrange proper interviews, but no one ever does. Communication is poor, and accountability is missing.
Parents please don’t risk your child’s safety with Maids CC.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Mr. Ayoub. We're very sorry to hear that your experience with our service wasn’t good. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. We're truly sorry if things weren't clear for you. We always want to be clear. Our team will call you to fix this problem.
In house training
I had the help of Arlene, Clara and Naomi to train my maid. They are extremely experienced and professional. They covered all areas my maid needed to learn.
I am very thankful to have this support from Maid CC.
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback.
We're very happy to hear that Arlene, Clara, and Naomi were able to help you and your maid so well. It's great to know that you felt supported and that everything went smoothly. We’ll make sure to share your kind words with the team. Thanks again for choosing maids.cc!
Chef Clara is very good
Chef Clara is very good. Very professional and give very well training to the maid.
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Jane. We're so happy to hear that you’re pleased with Chef Clara’s professionalism and the training she gives. Your kind words mean a lot to us.
Arlene
Arlene, the cleaning trainer, is super capable, she is into the details in cleaning and ironing, doing a perfect job and teaching. If there was one more star I would add six stars for her!
14. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback, Ms. Eokr. We're so happy to hear that you had a great experience with Arlene. It's great to know her training and care made a big difference. We'll make sure she sees your kind words.
I would leave a star rating of -10 if I…
I would leave a star rating of -10 if I could. Maid cc promised my maid an additional salary per month. She has not received this due to an error on their side. We have been following it up for more than 1 week and maid cc have acknowledged that they have made an error but are refusing to pay her. They are saying she needs to wait until next month. They said that the maid can go to the accommodation and collect the cash but the accommodation isn’t nearby. I have 3 children with the oldest being 4. I cannot drive her there, and nor should I given it’s their mistake. I suggested that they send a driver to our house with the cash but apparently this isn’t possible. Not sure why this isn’t possible given they can send a driver to deliver a maid and they also confirmed that the cash is at the accommodation. Clearly they are doing whatever they can to avoid paying her the money that is rightfully hers.
Maid cc lack compassion and integrity. They are playing with peoples livelihoods and that isn’t fair. I will not hire a maid through maid cc again due to this misalignment in values.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Maids.cc
Thank you for your feedback. We're very sorry that your experience with our service wasn’t good. We know how important it is to solve things quickly. We also use several technologies to make our work faster and better, but we always want to support you in the right way. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.