Malt & Brew Bewertungen 

Although I was happy with the prompt delivery, I am very disappointed with the lack of response from your customer service department.

I wrote an email on the 2nd November, the day after I received my order (Order#5723), to advise that one of the glasses I purchased arrived damaged and I'm yet to receive a response!!

I feel this is very poor service and disregard towards a customer.
I like the product I purchased and I would like it replaced by one that is not damaged and after having paid for something I think one deserves that product asap!

I found Malt and Brew by chance and I am glad I did. The delivery was super fast and the Japanese inspired glasses are amazing and at a great price. Will definitely be buying more from Malt and Brew.

My two Mt Asama Whisky Tasting Glasses came right on time and my sister absolutely loved it and the quality of the glasses. My glasses came with individual wooden boxes and even a free coaster. Love their customer service and the extra step they take to communicate with their customers. Perfect gift options, fast shipping they make sure to send it out as fast as they can to get it to you quickly. It almost didn’t even feel like a cross state shipping.

Overall 5 star experience, you can definitely purchase with them if you want gift ideas check out their range!

Prompt and professional service along with great quality purchase

Like the other negative reviews on here, the quality of the product does not match the price they are charging. Buyer beware - these are not full sized glasses they're advertising on their website but TASTING GLASSES aka tiny vessels that only hold one cup of liquid. I was going to give this as a present to my partner but when I received the order I realised it would be too embarrassing to give these shot glasses as a present. I emailed the company about it but I felt the tone of the reply was more defensive than apologetic.

They did ask if I wanted to return the order but I just can't be bothered to arrange logistics. For $40 a glass, I reckon these look like they're only worth $10. Basically overpriced for the size and quality. Look elsewhere if you want good quality products and don't be fooled by the pretty pictures on the website.

Terrific customer service from sale through to delivery of my great glasses. Quick delivery and friendly communications added to the first class service

Beautiful products. Great service. Highly recommend

The glasses are absolutely stunning. The most beautiful design and craftsman ship. So easy to order and delivery was also fast and matched the time estimated. Would recommend as a gift for a special occasion any time. The great range also enables it be pretty personal.

Thanks

The glasses look amazing and short turn around between ordering and being delivered 👌 will definitely order more 😁

I had two Japanese inspired whisky glasses . One is Sakura snow which is quite good. Good size n shape. However the Sengen is a bit of disappointment. The size is small n super light. It feels a bit cheap. Not value for money.

Excellent, quick and great product quality! Stoked

I bought the glass for Father’s Day, my husband loves it, says his whiskey definitely tastes better. To me the purchase was a great experience, great communication, great product.

Great customer service. Beautiful glasses. Thank you!

Very cool product, and fantastic service. Delivery was super quick, and the glasses I purchased as a gift were a huge success. Highly recommend supporting this great business!

Really great products and fast delivery. My partner will love these as a gift. Thanks guys!