Pru UK Bewertungen 

Prudential was OK overall, but this inquisition is rather excessive!

clear instructions on how to register for online withdrawal request which worked well

Disappointed to discover I had to transfer my 2 pension plans away from one of the largest pension providers because my plans did not allow me to draw-down. The transfer process then took almost 2 months which I felt was held up partly by the processes that Prudential have in place. Having said that Prudential were communicative and professional throughout.

Helpful friendly person helped me to withdraw funds from my account on line without any problems easy and quick and the money arrived within 5 days.

Helpful in my opinions

It was easy to speak to someone and I fin the people who answer the phone call are always so knowledgeable and helpful

Although the initial contact required more than one phone call, once through to the correct team the experience was fine. The person I dealt with was very helpful and the whole process was completed in the timeframe given.

Very easy to use the secure online service.

It was fine thanks

The web site works well and finding the information I wanted was not hard

The money was in my bank when you said it would be.

I was treated with courtesy and respect, answered all my questions, my funds arrived promptly, I couldn't ask for more than that, could i.

Overall I was satisfied with the online experience. My transaction was handled in a reasonable timeframe.
I got done what I needed to get done.

Polite customer agent. Clear information given

You ask too many questions,

Staff here are experts in their products (one hopes) but they don't communicate well with their non-expert clients.

Quick response
Easy to use website
Good online security

I asked the question and I actually got the answer .Well done Pru, my mum would be proud of you!!