This is our first purchase from this wholesaler, and I'm so pleased to have discovered them. Our electrical contracting business is based in Rugby, but happened to have a team working nearby in Walsa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First time ordered some downligts and other things. I ordered two days back and today received my order. Everything well packed and superfast delivery. Products are as described. Thank you Mastertrade... Mehr ansehen
Not all of the items I had purchased were in stock, I had a prompt phone call from one of their team to tell me, I received a very quick refund for the difference and they sent me the rest which arriv... Mehr ansehen
having never ordered from this company before i was a little aware. Website is a little clunky and delivery took longer than expected but acceptable. However, the price for the equipment was what attr... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Mastertrade stock all the leading brands at very competitive prices, and are committed to giving you the kind of service you should expect from your supplier.
Kontaktinformationen
Golds Hill Way, DY4 0PY, Tipton, Vereinigtes Königreich
- 0121 522 6229
- webteam@mastertrade.co.uk
- mastertrade.co.uk
4,6
Hervorragend
410 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 14 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
3 weeks to deliver loads of excuses no…
3 weeks to deliver loads of excuses no follow through
11. Jänner 2023
Good customer response and easy to deal
Good customer response and easy to deal
With. Will reimburse you no problem if item is not in stock or will give you an accurate time of when the item will be in again.
8. Jänner 2023
Made an order just before Xmas but…
Made an order just before Xmas but needed items before expected delivery date, cancelled order, requested refund, confirmed by phone call, order was cancelled and refund issued promptly.
3. Jänner 2023
I use MasterTrade regularly for…
I use MasterTrade regularly for electrical supplies. The service is brilliant every time.
5. Jänner 2023
Very helpful
18. November 2022
It’s not what goes wrong it’s how you…
It’s not what goes wrong it’s how you inform people of problems- not replying to emails is a massive no no for repeat business
19. November 2022
Always a fast and efficient service
Always a fast and efficient service. Lots of stock and a quick call from them if something is out of stock to recommend a replacement or the lead time. Really good prices on the items we purchase from them Highly recommended
28. November 2022
Excellent!
Cannot fault mastertrade at all. The service all round has been exceptional and unlike some other suppliers they make their customers feel valued.
11. November 2022
Top service delivery was next day will…
Top service delivery was next day will be using again .
29. Oktober 2022
Good dispatch no prolblems
20. Oktober 2022
Second to none
Outstanding service as usual from Ash and everyone else. I don’t use any other supplier if I can help it
8. November 2022
electrical product purchases
very reasonably priced exceptionally quick delivery time usually next day even to Northern ireland cant fault them so far
20. Oktober 2022
Nice bricks
Very quick turn around with the bricks great stuff all round and very helpful..truck drive great rung me while at work and dropped all in the right spot ..spot on will definitely use again thank you .
3. Oktober 2022
Very reliable seller with a wealthy…
Very reliable seller with a wealthy stock and super fast delivery!
18. September 2022
Keen pricing and fast delivery.
Keen pricing and fast delivery.
On time delivery everything. I use these guys all the time, definitely a 5 star service.
10. September 2022
Good prices.
Good price for the consumer unit I ordered and well packed will probably use again.
9. September 2022
Avoid
Ordered from this company and tried to cancel before the package had being despatched but they wouldn’t let me and sent it anyway. The package than didn’t arrive to my property and I asked for a refund which they said I had to send the package back which I couldn’t do because I never received it. Also they have no complaints process just a passive aggressive employee on the phone.
7. September 2022
Bewertung ohne vorherige Einladung
Antwort von Mastertrade
Dear Dean,
I was involved with this order myself, you ordered a special cut length of EV Cable, which we rushed the order through Doncaster Cables to get out that day,
You cancelled this cable later that day, unfortunately it had been cut and despatched.
We advised you that we don't normally take cut cable back as its a special order as per our T&C's
I believe the next day you were not in to receive the cable and it went to your local DPD collection shop.
We offered as a good will gesture to give you a refund if you could pop to the shop and put a return label on it
You point blank refused to do this as you did not have the time,
I do believe your review is harsh as we tried to help all the way.
As I'm sure you are aware after an order has been dispatched direct from a manufacture is hard to refund, when the goods are in transit as you were asking us to refund before the goods had arrived to you or ourselves.
Fortunately the cable was returned by DPD automatically at our cost, Which will now be refunded.
Kind regards Nigel Smith, Director.
Great company been dealing with them…
Great company been dealing with them for a few months now no issues
6. September 2022
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