These are the best air purifiers ever. They help me survive in mouldy conditions at home and make the air feel and smell so much cleaner. The medicair mini is really powerful and honestly I cannot liv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We purchased a MedicAir Pro Mini for around £549. It was bought for a specific project and, as a result, has had remarkably little use throughout its life. The unit was only ever used as intended a... Mehr ansehen
Unternehmen hat geantwortet
I use the Medicair Mini Pro purifier in my 3d printing business. Did a lot of research and have been using for 6 months now. The air is clean, breathable and healthy. It has resolved health issues i... Mehr ansehen
Unternehmen hat geantwortet
We are delighted we choose the Medicair product. It does what it says on the tin. Our units constantly monitor and clean the air that we all breath in using both HEPA filters and UV Lighting as reco... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Luftfilteranbieter
- B2B-Dienstleistungen
- Elektrofachmarkt
- Krankenhausbedarf und -ausstattung
- Büroausstattungsanbieter
- Großhandel für Bürobedarf
Über MedicAir
Vom Unternehmen geschrieben
UK's Top-Rated Medical-Grade Air Purifiers
Who We Are
A UK-based company established by a team of medical professionals, employing advanced medical-grade purification and filtration technology in air purifier to make the indoor air safer to breathe in.
Medical-Grade Air Purification
Our advanced air purifiers feature HEPA-13/14 filters and safe UV technology to effectively remove VOCs, pollen, mould, allergens and 99.99% of viruses and bacteria.
Verified Trust
MedicAir® air purifiers are Independently tested by globally accredited labs like intertek, crem co. and airmid health group.
Customer Service
Our dedicated support team is available to assist you with any question or concerns you may have regarding the products, orders or after-sales support.
Guarantee
Our air purifiers come with a satisfaction guarantee and a warranty of up to 3 years, ensuring long-term protection and peace of mind for our customers.
About MedicAir
Visit Website
Shop Pro Mini
Shop Pro
Shop The Category
Call Now
Contact Us
About Us
MedicAir®, a UK-based company established by a team of medical professionals, employs advanced medical-grade purification and filtration technology.
MedicAir® solutions have aided numerous businesses, healthcare facilities, and individuals in minimizing the risks associated with indoor air pollutants, ensuring a breath of fresher air.
MedicAir® air purifiers are Independently tested by globally accredited labs and are a trusted choice for leading healthcare facilities worldwide.
MedicAir's Guarantee of 99.99% Air Sterilisation
At MedicAir we pride ourselves on our medical-grade air purifiers, ensuring cleaner and safer indoor air!
All our air purifiers are made to ensure medical-grade air purification in your indoor spaces by removing 99.99% viruses & bacteria and mould spores as small as 0.1 microns with our latest HEPA-13/14 filters and safe UV technology.
Kontaktinformationen
MedicAir Ltd, Phoenix House, Llys Felin Newydd, SA7 9FG, Swansea, Vereinigtes Königreich
- +441932553023
- hello@medicair.co.uk
- medicair.co.uk
4,4
Hervorragend
129 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Some of the friendliest costumer…
Some of the friendliest costumer service and the cleanest air.
17. Oktober 2025
Antwort von MedicAir
Thank you, David, for your brilliant 5-star review! We’re thrilled you experienced our friendly customer service and the cleanest air with MedicAir. For any future needs, please reach out to us.
MedicAir purifiers are great.
MedicAir units are operating well in two rooms. They arrived quickly, were easy to install and operate. They are very quiet, but if you don't want the low hum you can put them on SLEEP control so they are totally silent. So far, excellent.
2. Oktober 2025
Antwort von MedicAir
Thank you for your fantastic 5-star Trustpilot review! We’re delighted to hear your MedicAir purifiers are performing brilliantly in both rooms. It’s great to know they arrived promptly, were simple to install, and operate quietly, especially with the sleep mode option for total silence. We’re thrilled you’re enjoying the excellent air quality. If you need further assistance or have questions, please let us know and we look forward to continuing to support your healthy environment!
Despite having taken your payment I…
Despite having taken your payment I have yet to see my new filter. You have telephoned and left a message (but no telephone number to return your call) saying that your courier could not find 12 Regent Drive - yet the previous three deliveries from you were not a problem. Further my house is where it has been for the last 65 years. Every order with you is some form of crisis and I wonder how such a disorganised company can continue in business?
8. September 2025
Antwort von MedicAir
Dear Mr Hawkridge,
Thank you for taking the time to provide us with a review. Having reviewed your order I can see that one of our team tried to call you on the 11th September, as we were contacted by the courier company, DPD, to say they could not find your address to deliver your filter. This was then followed up promptly by an email to you stating the issue and asking for your assistance with this matter. The team members name, landline and mobile number and email address are all contained in that email. This was not responded to.
Shortly after this email was sent we received an email sent by yourself to our hello@medicair.co.uk inbox asking why we had shipped your order without asking, when you were away in Croatia and would not be back in the UK until late on the 2nd October 2025 (today). You received this reply from another MedicAir team member:
The discount available on filters through our subscription scheme is enabled by an automated system, ensuring efficiency and cost savings. Upon account setup, you would have received login details to review and update your account. If these are lost, we are happy to assist, and assistance can be provided by contacting hello@medicair.co.uk.
We note an email was sent to you on 4th September regarding your renewal, followed by a 6th September notification that your payment details had expired. You updated these, and an order confirmation was emailed on 6th September. As this was a Saturday, dispatch occurred on 8th September for next-day delivery on 9th September, per our schedule. We regret the timing inconvenience while you are in Croatia, however our automated system dispatches based on renewal dates and payment confirmation, but we can pause future orders if you notify us in advance via your account or email.
No further response was received and as DPD were unable to deliver the filter, this was returned to us at our cost and a note made to contact you tomorrow, 3rd October, as you stated you would not be back in the UK until late today, 2nd October.
With regards to your suggestion that we are disorganised and that every order is some sort of crisis I would point out our response to your previous review of us on the 21st December 2024:
Thank you for sharing your feedback, and we sincerely apologise that you feel your health was endangered due to an issue with your subscription. Ensuring our customers’ well-being is our top priority, and we regret that your experience did not meet your expectations.
In order to understand your feedback and see if there are any learning points for us, we have reviewed your subscription history to understand what happened. Your first subscription payment was processed successfully in December 2022 and a replacement filter sent. However, in September 2023 and June 2024, multiple attempts (4 in each instance) were made to process payments, but all were unsuccessful and therefore no replacement filters were sent on those occasions. During these periods, emails were sent to notify you of the issue.
In December 2024, you contacted us, and we adjusted your subscription on the same day. After your payment details were updated, a replacement filter was shipped the next day and delivered promptly on the following business day.
With regards to resolving the current issue with your filter please can you contact us via our hello@medicair.co.uk inbox to confirm if you would like us to resend the filter or provide a refund and cancellation of your subscription.
Thanks for the support and going above…
Thanks for the support and going above and beyond I feel it’s great to get this level of support aswell.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von MedicAir
Thank you for your fantastic 5-star Trustpilot review! We’re thrilled to hear you appreciate the support we’ve provided, and we’re delighted to go above and beyond for you. At MedicAir, we strive to offer exceptional service, and it’s rewarding to know you feel that level of care. Your satisfaction is our priority, and we’re here to help anytime. Please don’t hesitate to reach out if you need further assistance. We look forward to continuing to support you and ensuring your air quality remains top-notch!
OUTSTANDING CUSTOMER SERVICE
I have used this companies products for the last 18 months - despite a product failure the company via Steve Dannatt answered the phone in less than 3 minutes and arranged to send out a new plug for it which will hopefully work. He then sold me another unit - and the service was beyond exemplary!
There are cheaper units out there - but not with this quality or level of service! I thoroughly recommend that you invest in this product. You won't regret it!!
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von MedicAir
Thank you, Alan, for your fantastic 5-star review! We’re delighted you’ve trusted MedicAir products for 18 months and appreciate your feedback despite the product issue. It’s great to hear Steve resolved this swiftly and provided exemplary service with your additional purchase. We pride ourselves on quality and support, setting us apart from cheaper alternatives. Your recommendation is invaluable! Should you need further assistance, we’re here.
You have replaced my fan without fail…
You have replaced my fan without fail every time and thank you.
11. August 2025
Antwort von MedicAir
Thank you for your fantastic 5-star review! We’re thrilled to hear about your excellent experience with MedicAir. At MedicAir, we’re committed to enhancing your indoor air quality and wellbeing. Please reach out anytime for further support.
Good reliable air purifier
Good reliable air purifier. Great service from the company who are prompt to deal with any enquiries. Highly recommend for initial service and follow up support.
5. August 2025
Antwort von MedicAir
Thank you for your fantastic 5-star review! We’re thrilled to hear you find your MedicAir air purifier reliable and effective, and we’re delighted our team’s prompt service has met your expectations. It’s wonderful to know you value our initial support and ongoing follow-up assistance. Your high recommendation means a lot to us! At MedicAir, we’re committed to ensuring your air quality and satisfaction remain top-notch. Please don’t hesitate to contact us anytime for further assistance.
Steve is very helpful and friendly
Steve is very helpful and friendly, and solves my queries every time.
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von MedicAir
Thank you, Annette, for your wonderful 5-star review! We’re delighted to hear Steve’s helpful and friendly support resolves your queries every time. At MedicAir, we’re committed to your satisfaction. Please don’t hesitate to reach out anytime; Steve and the team are here to assist!
Rudeness and lack of
I found the sakes representative extremely rude and quite unhelpful he seemed to be personally quite annoyed when l failed to understand the instructions. Altogether a disappointing attitude considering this Medic a
Purifier was expensive to buy a few years back and they were initially very helpful
28. Juli 2025
Antwort von MedicAir
We’re deeply sorry to hear about your disappointing experience with our sales representative and we sincerely apologise for any rudeness and lack of help you encountered. It’s unacceptable that the instructions weren’t clearly explained, especially given your past positive interactions and the investment in your MedicAir purifier years ago. We regret this has tarnished your MedicAir experience.
Great Product and Excellent Service
Really quick delivery and within hours received a call from Steve who offered help with set up and to answer any general questions, Steve was great and super helpful. The air purifier is really easy to use and appears to be doing a great job.
24. Juli 2025
Antwort von MedicAir
Thank you for your glowing 5-star review! We’re delighted to hear you’re thrilled with the MedicAir product and our excellent service. It’s fantastic that Steve’s quick call and helpful setup assistance made your experience seamless, and we’re pleased the delivery was so prompt. We’re thrilled the air purifier is easy to use and effectively improving your air quality. At MedicAir, we’re committed to your satisfaction and wellbeing. Please don’t hesitate to contact us with any questions, Steve and the team are always here to help!
Excellant experience from the start
Excellant experience from the start. I needed something to purify the air and help with my breathing. I wasnt sure what would be suitable so I emailed the company. Steve responded quickly with useful advice. I received delivery the next day and it was so easy to set up and begin operating. I mainly use on setting one as its sufficient. Its quiet and you can hardy hear it. By the next day i felt a lot better in general with more energy and my breathing was improved. Its definitely helped me. I would recommend.
24. Juli 2025
Antwort von MedicAir
Thank you for your fantastic 5-star review! We’re thrilled to hear about your excellent experience with MedicAir. It’s great that Steve’s prompt and helpful advice guided you to the perfect air purifier and that you found setup easy and effective. We’re especially delighted to know the unit’s quiet operation and low setting have improved your breathing and energy levels so quickly. Your recommendation means the world to us! At MedicAir, we’re committed to enhancing your indoor air quality and wellbeing. Please reach out anytime for further support.
Very good buy
Purifiers are excellent ,I’ve had a mini for more than 3 years .I liked it so much I went back recently and bought the full size .customer service are very knowledgeable about the products they sell and always happy to help.efficient delivery.
24. Juni 2025
Antwort von MedicAir
Thank you, Kimberley, for your fantastic 5-star review! We’re delighted to hear you’ve loved your MedicAir Mini for over three years and were so impressed that you purchased the full-size model. Your kind words about our knowledgeable customer service and efficient delivery mean the world to us. We’re committed to providing top-quality air purifiers and exceptional support to ensure your satisfaction. If you have any questions or need further assistance with your new unit, we’re always here to help. Thank you for your continued trust in MedicAir and for choosing our products!
Great company
Great company
Super fast delivery and a catch up call to make sure everything works and to answer any questions. Very fast, light and no fuss set up and the device works quietly as promised.
I bought it for my nephew with dust allergy and he had no problems.
It’s a super handy device to have.
24. Juni 2025
Antwort von MedicAir
Thank you, Anna, for your fantastic 5-star review! We’re thrilled to hear about your positive experience with MedicAir’s super-fast delivery and easy setup. It’s wonderful to know the device is working quietly and effectively for your nephew’s dust allergy, providing him with relief. Our team is delighted by your kind words and appreciates the follow-up call feedback. If you or your nephew have any further questions or need assistance, we’re always here to help. Thank you for choosing MedicAir, and we’re glad to contribute to a healthier, more comfortable environment for your family!
A breath of fresh air
I have an immunological condition called MCAS that can result in a whole plethora of symptoms when triggered. MCAS has a number of triggers, but some of those triggers for me are indoor damp and mould, dust and certain very strong odours. Unfortunately, I can't spend my life in an oxygen chamber (and neither would I want to) so to pre-empt being exposed to any nasties, I invested in a medicAir air purifier.
The unit itself is much bigger than I anticipated, so I did wonder how practical it was going to be for me (I would need to be able to take it from place to place). I didn't really need to worry though. Not only it is light and very easy to move around, but it's very quiet and it purifies the air very quickly. It's literally been a breath of fresh air.
15. April 2025
Antwort von MedicAir
Thank you for your fantastic 5-star review! We’re overjoyed to hear the MedicAir air purifier has been a “breath of fresh air” for managing your MCAS triggers. It’s wonderful that its lightweight design and portability make it practical for your needs, while its quiet, efficient purification provides relief from damp, mould, dust, and odours. Your feedback truly highlights the impact MedicAir can have on improving quality of life. If you need any tips for moving or maintaining your unit, we’re here to help. Thank you for choosing MedicAir, and we wish you continued comfort and health!
Great company and products
28. April 2025
Antwort von MedicAir
Thank you for your fantastic 5-star review! We're thrilled to hear you’re pleased with MedicAir’s products and service. Your support means the world to us and we’re committed to continuing to deliver top quality healthcare solutions. We look forward to helping you again soon!
Absolute Life-Saver for Allergy & Asthma Sufferers!
I can’t rave enough about the MedicAir Pro Mini air purifiers—they are absolutely phenomenal! Having struggled with severe allergies and asthma for years, I was desperate for a solution, and these purifiers have genuinely changed my life. Within days of using them, my symptoms improved so dramatically that I no longer need daily allergy medication unless I’m out all day. My asthma medication dosage has reduced, and for the first time in ages, I can breathe easily and feel comfortable in my own home.
This pollen season has been brutal, with grass and tree pollen levels soaring, but these purifiers have acted as a literal lifesaver, preventing reactions so severe that I would typically end up in the emergency room. The fact that MedicAir purifiers are used in the NHS and were relied upon during the pandemic speaks volumes about their effectiveness. Not only have they restored my peace of mind, but they’ve also allowed me to spend more quality time with my beloved dog without suffering constant allergic flare-ups.
Steve, who runs MedicAir, has been incredibly proactive, ensuring I had all the information I needed. The setup itself is effortless—the units are ready to use straight out of the box—but his responsiveness and willingness to answer questions truly reinforce my trust in the brand. Once he knew how urgently I required the product, he had them shipped within 24 hours, which was a game-changer for me.
Beyond allergy relief, these purifiers offer incredible additional features. The UV filter is fantastic, actively killing viruses and bacteria—making it ideal for those with long COVID or weakened immune systems. Plus, the UV function can be turned off for those who prefer not to use it. The auto mode ensures continuous filtration while you sleep, adjusting in real-time to any pollutants or allergens in the air—an excellent feature for apartment dwellers. Unlike most competitors, it is non-ionizing and does not produce ozone, ensuring safer, cleaner air. Remarkably, it operates almost silently—you genuinely forget it's even turned on. And with its ability to filter down to 0.01 microns, it captures even the finest particles.
If you’re an allergy or asthma sufferer, or simply looking for top-tier air purification, don’t hesitate—these purifiers are worth every penny! They’ll also be fab for traveling, providing clean, allergen-free air in hotel rooms, especially now it's almost summer and given that the purifier itself is so light weight and easy to lift! Definite 5* would purchase again in a heartbeat!
30. April 2025
Antwort von MedicAir
Thank you for your incredible 5-star review! We’re thrilled the MedicAir Pro Mini has transformed your life, easing your allergies and asthma so dramatically. It’s fantastic to hear you’re breathing easier, reducing medication and enjoying time with your dog. Our NHS and pandemic use underscores our reliability and we’re glad Steve’s proactive support and fast shipping made a difference. The UV filter, ReAKT mode and silent operation are designed for your comfort and safety. Your endorsement means the world!
3D Printing requires the best air scrubber...
I use the Medicair Mini Pro purifier in my 3d printing business. Did a lot of research and have been using for 6 months now. The air is clean, breathable and healthy. It has resolved health issues including athsma and regular colds.
In short, incredible. The carbon filter costs are also very good value. The remote app control is extremely useful. The support has also been immediate and excellent. Thanks Steve. Can't rate it strongly enough.
17. April 2025
Antwort von MedicAir
Thank you for your fantastic 5-star review! We're thrilled to hear the MedicAir Pro Mini has transformed the air quality in your 3D printing business, resolving health issues like asthma and frequent colds. It's great to know the carbon filter value, remote app control and our support team, especially Steve, have exceeded your expectations. At MedicAir, we're committed to delivering clean, healthy air for environments like yours. Your review means the world to us.
Everything went the way it was said to…
Everything went the way it was said to be. Delivery in a timely fashion and instructions were easy to follow. It is kind of hard to tell the results when you are dealing with things you can't see that are in the air.
7. April 2025
Antwort von MedicAir
Thank you for your fantastic 5-star review! We're delighted to hear that your experience with MedicAir met your expectations, from timely delivery to clear instructions. We understand it can be tricky to gauge results with air quality solutions and we're here to help with any questions or guidance you need.
Antwort von MedicAir
Thank you for your wonderful 5-star review! We're thrilled to hear that you're consistently pleased with our service and products at MedicAir. Your support means the world to us, and we look forward to continuing to provide you with the best care possible.
Antwort von MedicAir
Thank you for your fantastic 5-star review! We’re thrilled to hear you’re pleased with your MedicAir product and that it’s working well for you. Our team takes huge pride in designing air purifiers that deliver on performance, so your feedback means a lot. We’re also glad your delivery arrived quickly—speedy service is super important to us! Thank you for choosing MedicAir to improve your air quality, and we look forward to helping you again in the future!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.