Medshopdirect Bewertungen 

107
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My mom’s health declined recently and we needed to get her a hospital bed quickly. We found Medshopdirect online, found what we wanted and gave them a call. The person we spoke to was very knowledgeab... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Medshopdirect provided excellent, fast service. They were the first to respond to our request for a quote, offered a competitive price, followed up, and kept us well informed throughout the ordering p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I enjoyed working with the representative. He answered all my concerns. Very informative concerning product of interest. Mattress arrived on time and was a perfect fit for my bed. Representative was... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I highly recommend Medshop Direct. They provided exceptional customer service that was above and beyond my expectations. Omar and Ivan enabled us to finally obtain a bed that met our needs. Omar clear... Mehr ansehen

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4,8

Hervorragend

TrustScore 5 von 5

107 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(107)

93 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The personnel at medshopdirect are…

The personnel at medshopdirect are customer first in all areas. The delivery company was late in delivering the bed which was slightly concerning as the day was a Friday. Overall, the bed is one of the best and is working well for my husband with Parkinsons.

6. März 2026
Bewertet mit 5 von 5 Sternen

Wonderful for Parkinson’s patient, except controls hard to maneuver

Bed exactly as described except that the “1 touch” controls are not actually “one touch”. You have to keep your thumb on the button during the entire moving process - which for a Parkinson’s patient is pretty hard (with the tremors and decreased strength). But overall - the bed is wonderful. My husband slept for 5 solid hours without waking up the first night!!! I don’t have to pull him up and out of the bed anymore in the middle of the night, which saves my back. Ordering it online was simple, the company called to verify everything which was great, the delivery was quick and damage free. And the product is fairly easy to assemble - just extremely heavy - so have your strong adult children come over to put it together.

16. März 2026
Bewertet mit 5 von 5 Sternen

Quality Worth the Price

From the ease in ordering to the actual product quality, this mattress has met and exceeded my expectations. I am sleeping better and believe this justifies the price. I knew I made the right choice once I received an email introducing the customer service rep for my account.

27. Februar 2026
Bewertet mit 5 von 5 Sternen

I wish there were more stars in this…

I wish there were more stars in this review that I could give this company. The customer service was exemplary. We had some issues with some unforeseen challenges in delivery. But everyone provided excellent communication and support and we were able to get my dad in a much needed hospital bed. I would highly recommend med shop direct. Omar thank you again for all the caring and professionalism during a stressful time.

9. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Everything was great

Everything was great. The person who I talked to in order to get the right Bariatric mattress. The quickness of the delivery. The best of all is the quality of the mattress. This mattress easily holds my weight unlike other mattress. I could not believe that I could buy a quality Bariatric mattress for $300 plus dollars. THANK YOU VERY VERY MUCH, Medshop Direct.

18. Februar 2026
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Antwort von Medshopdirect

Met Fan! It's a huge pleasure to have been of service to a very kind individual such as yourself.

If you need anything in the future, we are here for you.

Best regards,
Omar

Bewertet mit 5 von 5 Sternen

Follow-up and communications

Made every attempt to make sure expectations were met. Follow ups and communications were great. Shipping was a challenge, and company made every effort to resolve any shipping challenges.

6. Februar 2026
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Antwort von Medshopdirect

Tracie,

Thanks so much for your cooperation during shipment. Your mother is so fortunate to have someone like you doing the best for her, and we are thankful that you gave us an opportunity to be a part of it.

Shipping is one of the most annoying parts of this business, because we can do everything right, and its just out of our hands when there's short delays or issues with the bill of lading scanning. We appreciate that you were able to see that from our part we were right there with you from A to Z.

Our kindest regards,
Omar

Med Shop Direct

Bewertet mit 5 von 5 Sternen

Old fashion customer service!

Omar was extremely helpful finding replacement parts for me. Old fashion customer service!

5. Februar 2026
Medshopdirect-Logo

Antwort von Medshopdirect

Hey Boss Mike! Happy to work on this experiment with you :) - beats buying a thousand dollar pump if it's not needed.

The new parts should arrive on 2/16

Hope it all works out

Talk to you soon
Omar

Bewertet mit 5 von 5 Sternen

Great experience from start to finish!

Great experience from order placement through installation! I was kept informed as to the status the entire time, and everything happened exactly as scheduled. I really appreciated the ability to communicate with them through the process. Ivan was the best!!

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Med shop Direct really stayed on top of…

Med shop Direct really stayed on top of our hospital bed order. We ran into some shipping challenges and they made every effort to meet the challenges. We were very pleased with the installation and follow up. Ivan communicated each day on the order and expectations. We are pleased with the product as well.

9. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Awesome customer service

Awesome customer service! Quick to respond and remedy my issue. Will be happy to use this company again.

9. Februar 2026
Bewertung ohne vorherige Einladung
Medshopdirect-Logo

Antwort von Medshopdirect

Thank you so much for your kind words Tomika - you were great and beyond understanding. I'm happy this world has people like you helping out their mothers.

Our best wishes,
Omar

Bewertet mit 5 von 5 Sternen

I had a great experience with…

I had a great experience with Medshopdirect. The merchant is reliable and their customer service was excellent. Ivan assisted with my order and he was always prompt, professional, and very helpful.

15. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you Omar!

We are very pleased with our entire interaction with this company. The communication and assistance was professional, prompt and courteous. We had the pleasure of interacting with the owner as well who was very knowledgeable and attentive throughout. 
Our order was for an extra wide, fully electric hospital bed that came with a mattress plus cover (and had a promotion for a free overbed table included!), all of which arrived as promised. And the price was lower than any others we found online. The delivery man was also polite, helpful and professional.
The bed has benefited our father/ husband in many ways, specifically by increasing his comfort, ability to sleep with less pain, and, in addition, by making it easier for the nurse to apply dressings etc, without uncomfortably straining her back. 
Thank you for the all around excellent service and product which you provided. 

 
Sincerely,
Maria G

9. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Medshopdirect

Maria,

So happy this worked out for your husband, and thank you so much for your kind words.

The pleasure was ours.

Your son Lois was very polite and he really wanted to get something special for his father and we were privileged to have the opportunity to contribute in the small way that we did.

Thank you again for giving us the opportunity to be of service.

Our best wishes,
Omar

MedShopDirect

Bewertet mit 5 von 5 Sternen

Knowledgeable

Knowledgeable and courteous people. Made you feel at home.

24. Jänner 2026
Medshopdirect-Logo

Antwort von Medshopdirect

Thanks for your words Al. The installers said you were very kind and welcoming. That's very refreshing in this day and age :)

Best regards
Omar

Medshopdirect

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