Ordered a set of earbuds, and inadvertently purchased two pair (checkout is a bit confusing). Advised them of this and requested if they could cancel one set. It's days between when you contact them a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience the same as others. Earbuds didn’t work. I repeatedly asked for instructions on how to return them, got request for photos to show in new condition, I supplied photos, was told returns s... Mehr ansehen
After 6 months of persistence, Mifo finally replaced my faulty Gen 3 earbuds with the Gen 4 model. The Gen 4 earbuds work very well and are of good quality. I would recommend them.
I bought a DualView Walkabout 3 doorbell camera. It was faulty and let moisture into the lens despite its weather rating which has made the view cloudy. They will not refund or replace and I’ve been t... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case
Kontaktinformationen
Australien
- mifo.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
If I could give Mifo Australia zero…
If I could give Mifo Australia zero stars I would. We bought two pairs of headphones and mine became faulty within 5 months of use. Mifo refuses to comply to consumer law, Consumer Affairs Victoria has a public warning about them. Mifo states that their T&Cs mean no refunds after 30 days, which includes if the product is faulty. In the end our bank gave us the money back, but not after weeks of trying to get Mifo to comply with the law. Don’t believe every positive review you read online about this company and their products. Take a look at Product Reviews site who took down a whole bunch of fake reviews. Save yourself the hassle and buy tech products through a regular electronics retail company.
Absolute disgusting company
Absolute disgusting company. I purchased a $350.00 Vacuum Cleaner in January 2025 from this dodgy company and by July it had stopped working. All emails I sent regarding this were ignored. I got on live chat and was offered but another one, but by this time I’d had to purchase another Vacuum so I said no I want a refund. Sent the Vacuum off, which cost me $50.00, sent both an email and live chat message with returns information and photos requesting confirmation that they had received them, and no reply. DO NOT BUY FROM THIS COMPANY. They are a scam, sell faulty products and their customer service is below zero. Liars and scam artists.
A complete scam
A complete scam. The worse product I’ve ever had. My first one stopped working after 2 days. After 3 months of back and forth I finally received a replacement. The replacement is again not working properly and cuts out constantly despite multiple resets. This is a sham product. Do not buy.
Scammers
Would give no stars. Still waiting since March for refund or replacement. After last review received email stating EarPods are out of stock however still selling them on website - no refund offered even though it is required by law to do so. These guys are scammers of the worst kind.
Beware! Don't buy from them.
I bought a pair of earbuds. The ANC does not work at all, and the connection is intermittent. I've asked many times for a tax receipt and heard nothing from them. I will be pursuing legal options to get a refund.
Faulty Product + No Response = Frustrating Experience
I ordered earbuds from Mifo Australia on 2 June, received them on 12 June, and after just one use the left earbud had a visible crack and fuzzy sound. I contacted support right away with photos and asked for a refund, as it was within their 14-day return policy.
They initially offered a replacement, which I declined in favour of a refund. Since then, they’ve ignored every follow-up email. No response for over a week. I’ve now filed a formal complaint with the ACCC (REF4634562) and will be escalating through Afterpay and Consumer Affairs if this continues.
$129 wasted on a faulty item and no customer support. Buyers, beware — once they have your money, you’re on your own.
Terrible after sales service.
Terrible after sales service.
The website links for contact dont work.
They charge a 20% fee for sending back unopened items.
Wont honor a return on an item that was broken during setup.
Terrible encounter
Scam do not buy
Scam do not buy. See Victorian Consumer Affairs public warning about this company.
The Mifo O7 earbuds are perfect for…
The Mifo O7 earbuds are perfect for travelers like me. With a 100 hour battery life in the aluminum charging case, you can stay connected for days without having to recharge
Dodgiest company i've ever delt with
Dodgiest company i've ever delt with. Avoid at all costs. The earphones are terrible quality. Any positive reviews here i'd guarentee are fake. They were super responsive before the sale. Post sale they said I could return the earphones to get a refund. I returned them, and now they are completely ignoring me without a refund. They should be shut down.
Unethical and dodgy company with poor producst. Avoid at all costs.
Unforunately I've also been scammed by these guys now. Bought wireless headphones that broke in just a couple of months and they won't give a refund even though it's a legal requirement. Avoid at all costs.
I to wish i could give no stars for…
I to wish i could give no stars for this company. The worst business known and the worst product provided. it was broken and screeched at me after 5 minutes and wouldn't stop. When i finally got hold of them they asked me to send it back to a different address and then then lost my return and refuses to provide me a refund. The customer service turn around email is about 1 monh and then denial that they even sold me earbuds. Terrible terrible terrible
Product is faulty, worst customer support
Product is faulty, keep getting disconnected, and when tried to reach customer support, delayed response.
First they offered a replacement, then no response afterwards.
Fraudsters. Do not part with your money; you will not get a working product or a refund.
I would provide zero stars if I could. I bought earbuds based on a rave review in an online magazine. Clearly that was bullshit. Within less than two weeks of purchase, the earbuds stopped working. I asked for customer support, which just provided a set of instructions that clearly didn't apply to the product I'd ordered. I said so, and they offered me a replacement if I'd return the item. We went round in circles for a week with me preferring customer support that would rectify the issue, or a refund. All they could offer was for me to print out a packing label myself, and then parcel up the earbuds to send back to them at my own expense. And they gave no sense of a timeframe for when I'd receive a replacement. This is clearly a scam and I'm hacked off that I've basically been defrauded.
Terrible earbuds
Terrible earbuds. The charge does not last and most times when I charge it shows fully charged and when I go to listen it gives me a message please charge before use! So frutrating! never recommend this product! I bought a pair for my son and he threw it in the bin after a year!
Fraudulent Chinese scam
Fraudulent Chinese scam. NOT AUSTRALIAN. If i could give zero stars i would. Fake tracking using a fake scam courier called PARCEL DIRECT
The WORST shopping experience I have…
The WORST shopping experience I have ever had in my life!! The absolute worst!
After 6 emails where I clearly identified that I want to cancel my other as I didn’t want to wait 2weeks for the item, as I needed it for a camping trip! So, after 6emails over two weeks, (while I was on holiday too) in each email I was very clear and they continued to try to entice me with a free item, and I CLEARLY declined 6x times, I receive the email this morning that they are shipping the order!!!! I am furious!!! Absolutely furious!!! I have never dealt with something like this in my life!
Not to be trusted.
Earbuds did not work, so I sent them back but dealing with the company has been difficult. There is an ACCC warning about this company. It has been more than a month since I returned them and no refund. Think this company is either poorly run or dishonest. NOT TO BE TRUSTED.
Scammed
No communication, no replies to emails, no product. I’m down $129. I thought I did the right thing checking reviews etc, but got scammed. Do not even bother with buying anything from this company
I would rate less than 1
I would rate less than 1 - bought the 05 Plus Gen 03 earbuds, they were so crap, with the most appalling sound quality. I had accepted the fact that I would have to lose 20% due to "restock fees" - they had replied to me that they would issue a refund, that I would need to provide a photo with tracking details. I did all of that, a month later, haven't heard from them. I guess I should accept i'm going to lose it all, and they can resell the product I just returned.
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