Ordered a set of earbuds, and inadvertently purchased two pair (checkout is a bit confusing). Advised them of this and requested if they could cancel one set. It's days between when you contact them a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience the same as others. Earbuds didn’t work. I repeatedly asked for instructions on how to return them, got request for photos to show in new condition, I supplied photos, was told returns s... Mehr ansehen
After 6 months of persistence, Mifo finally replaced my faulty Gen 3 earbuds with the Gen 4 model. The Gen 4 earbuds work very well and are of good quality. I would recommend them.
I bought a DualView Walkabout 3 doorbell camera. It was faulty and let moisture into the lens despite its weather rating which has made the view cloudy. They will not refund or replace and I’ve been t... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case
Kontaktinformationen
Australien
- mifo.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Would not deliver, refused to refund
Paid for earbuds, Mifo didn't send them & ignored all my emails. Once I'd lodged a dispute with Zip, Mifo said they'd only issue a refund if I withdrew my dispute (because you can't lodge a 2nd one even when they never refund you ). Mifo "did not accept liability", but thankfully Zip & Visa came through & refunded my money. Nothing but a scam company, leeches.
Purchased the smart watch
Purchased the smart watch. Worked so well until after two weeks it ran flat and just never charged again. Even had it charging over night and nothing. The more annoying part is their customer service they don’t get back to you. It’s been 3 weeks since I left two emails with no reply. I’d like to call but there is no contact.
Only lasted 18months and died.
Only lasted 18months and died.
Buyers beware
There is a Victorian consumer affairs alert against this company. Buyers beware as I got caught to a scam I didn’t realise. Look up online before purchasing.
Safe return of goods but MIFO is ghosting me
MIFO explained how to return my my waterproof headphones for a full refund. I sent them to the address requested - undamaged and still wrapped in their delivery plastic back in January. I was guaranteed a full refund within 14 days. I have followed up with numerous emails, the response from MIFO has always been the same - Thanks for your patience, we are working on it. They have acknowledged they have received my returned goods, but are now refusing to confirm a date for the refund. They have stopped answering my emails over the last 10 days. DO NOT BUY FROM MIFO.
I am very satisfied with the price and…
I am very satisfied with the price and quality if the pillow is super. This is fantastic and they deliver it on time. I am very happy. Its perfect cooling cover.
Purchased the mifo 05 gen 2 ear buds 2…
Purchased the mifo 05 gen 2 ear buds 2 weeks ago, right earbud stopped charging as it’s a connection issue with the bud and case.
I have read this is an ongoing problem with these earbuds.
Terrible customer services - DON'T BUY FROM MIFO
In good faith I purchased a smart watch from Mifo. I needed a smartwatch to monitor my swimming laps. The product description on their website clearly displayed swimming as one of the smartwatch activities.
Once I opened the product and checked the product app I became concerned about whether it was suitable for swimming so I sent a message to Mifo's support team and Rex replied 'The watch is rated IP67, which means it is dustproof and water-resistant up to a depth of 1 meter for up to 30 minutes. This makes it suitable for everyday activities like washing hands or light rain exposure, but it's not designed for extended submersion or swimming'.
I contacted Mifo and requested a return label and instructions on how to get a refund as the product was not fit for purpose and they have falsely advertised it's capabilities. They have not replied now for several days. I'm so disappointed. I intend to take action and will put in a claim with Australian Competition and Consumer Commission.
I sincerely advise that people don't purchase from them. They're dodgy.
PUBLIC WARNING NOTICE: MIFO
They have a Public Warning Notice issued in Victoria you can search 'victoria public warning mifo' Unfortunately it was too late for me: I Bought headphones, sent them back unopened - proof of delivery. Mifo refuse to reply to any emails about a refund. DO NOT BUY FROM MIFO
Its very secure
Its very secure. I easily move through my phone app. They help me to do maximum other work. Its a best vacuum, i again order it for my family friends.
DO NOT BUY FROM MIFO
They sell faulty products then stop replying once you return them for your refund. I would say they keep selling faulty returned products to get payments then get it sent back and stop communicating. There is a consumer affairs warning on this company. DO NOT BUY FROM THEM
Give me my money back
On October 6, 2024, I purchased these earbuds. However, the right-hand bud ceased functioning after two months. I contacted the support team, but despite their efforts to troubleshoot and resolve the issue, they informed me that I needed to return the earbuds. I was subsequently required to cover the postage costs, which I paid via registered post.
Since then, I have engaged in a series of 23 emails with the support team, each of which has been accompanied by please accept our sincere apologies. I have been assured that they will promptly process my refund...............I'm still waiting for my refund.
While I initially placed my trust in purchasing from an Australian-based company, I now regret not thoroughly reviewing their customer reviews. Further investigations have revealed that the company has been issued a public warning from Consumer Affairs Victoria.
Stay away and do not purchase from them
Terrible customer service
Terrible customer service, using delaying tactics.
Ordered product, then realised, after looking at reviews, that products are poor quality. Requested cancellation and refund the next day (product had not been dispatched and payment pending) customer service team acknowledged request but needed to forward to a different dept. Kept following up for 3 days. Still no response. Product was sent and payment taken. I then arranged for a return of unused product. Customer service acknowledged receipt of product, but said it would take 14 days or longer to process credit. I raised a payment dispute with my bank and they got my money back. Avoid this company !
TUnder no circumstances purchase any goods from this companyhe goods are terrible and don't match…
The goods are terrible and don't match the descriptions and their customer service is non existent. I purchased some sleep pods from them and they arrived and didn't work properly. I have been trying to get a refund from them since Boxing day and despite returning the goods they are now not even responding to my enquiry and have not confirmed receipt of the goods. There is no phone number to contact them and all email go to the same email address with different people responding to the enquiry asking for the same information to be supplied over and over again.
Warning!
Warning!! Do not use this company!
Returned a faulty watch and I have been waiting months for my refund
I really wanted to love these.
I really wanted to love these however I cannot get them to stay in my ears. I have tried every tip and every angle but they just keep falling out.
Everything else about them is great.
They have a very responsible customer…
They have a very responsible customer service. Mifo AUS is reliable because they offer high quality products with excellent performance. They ensure a smooth shopping experience.
After using it for two months
After using it for two months, I have seen positive results and highly recommend it to others. It makes my life easier by providing relief after long days a very reasonable price. The Neck and Shoulder Massager with Heat Therapy has greatly reduced my muscle pain and tension.
I'm extremely satisfied with its…
I'm extremely satisfied with its performance. It saves time and keeps my home clean without any problem. They efficiently clean my pet hair. The Walkabout PetVac its very easy and helping.
The comfortable design help me for long…
The comfortable design help me for long gaming levels. This is very comfortable. The built in mic ensures smooth communication with teammates. They giving me an edge in gameplay.
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