When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Mehr ansehen
Unternehmen hat geantwortet
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Mehr ansehen
Unternehmen hat geantwortet
4,9
Hervorragend
1401 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent customer service
Octavio Ballali is the rep I work with at Monex and I rely on him to keep me updated with currency trends. His knowledge is an asset to me and I will continue to work with him for his excellent customer service.
28. Mai 2026
Antwort von Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve received knowledgeable support and valuable insights on currency trends. Providing excellent customer service and helping our clients stay informed are top priorities for us. We truly appreciate your continued trust in Monex!
Missed my request
I submitted a request about a week ago and no one responded to my request until I sent a second request today. My request was "overlooked." Thankfully, it was not an urgent request and I don't know what the difference was for the currency between last week and today. This is a bit disappointing.
26. Mai 2026
Antwort von Monex
Thank you for your feedback.
Your feedback is valuable and helps us improve our responsiveness and communication processes. Thank you for your patience and for continuing to work with Monex.
Antwort von Monex
Thank you for your feedback! We’re glad to hear you find Monex consistently reliable. We truly appreciate your continued trust and support!
Antwort von Monex
Thank you for your kind feedback! We’re glad to hear our team was responsive and provided friendly service with a smile. We truly appreciate your trust in Monex!
Performed exactly as expected,
13. Mai 2026
Antwort von Monex
Thank you for your feedback! We’re glad to hear everything performed exactly as expected. Providing reliable and consistent service is always our goal. We truly appreciate your trust in Monex!
Very great money USA company
Very great money USA company
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monex
Thank you for your feedback! We’re glad to hear you’ve had a very good experience with Monex. We truly appreciate your support and your trust in our team, and we’ll continue working hard to make every experience even better.
Good monex USA
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monex
Thank you for your feedback! We’re glad to hear you’ve had a good experience with Monex. We truly appreciate your trust and support!
It is very Amezing and helpful
It is very Amezing and helpful
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monex
Thank you for your kind feedback! We’re delighted to hear that you find our service amazing and helpful. We truly appreciate your trust in Monex!
Antwort von Monex
Thank you for your feedback! We’re glad to hear your experience with Monex has been fun and amazing. We truly appreciate your support!
Antwort von Monex
Thank you for your kind feedback! We truly appreciate your trust in Monex!
Personal service....
11. Mai 2026
Antwort von Monex
Thank you for your feedback! We’re glad to hear you value the personal service we provide. Building strong relationships and delivering attentive support are very important to us. We truly appreciate your trust in Monex!
I always provide quick responses
I always provide quick responses, and payments are processed promptly and correctly.
11. Mai 2026
Antwort von Monex
Thank you for your feedback! We’re glad to hear that our team consistently provides quick responses and that your payments are processed promptly and accurately. We truly appreciate your trust in Monex!
Antwort von Monex
Thank you for your feedback! We’re delighted to hear you received great service. We truly appreciate your trust in Monex!
Easy and trust
30. April 2026
Antwort von Monex
Thank you for your feedback! We’re glad to hear you find our service easy and trustworthy. We truly appreciate your trust in Monex!
Antwort von Monex
Thank you for your feedback! We’re glad to hear our service and solutions are a great fit for your company’s needs. We truly appreciate your trust in Monex!
Antwort von Monex
Thank you for your feedback! We’re glad to hear you got the help you needed quickly. Providing fast and reliable support is always our priority. We truly appreciate your trust in Monex!
For the excellent service they have.
23. April 2026
Antwort von Monex
Thank you for your kind feedback! We’re delighted to hear you’re happy with the excellent service we provide. We truly appreciate your trust in Monex and look forward to continuing to support you.
Good customer service and efficient…
Good customer service and efficient online portol.
22. April 2026
Antwort von Monex
Thank you for your feedback! We’re glad to hear you’re happy with our customer service and efficient online portal. We truly appreciate your trust in Monex!
It always goes smoothly
22. April 2026
Antwort von Monex
Thank you for your feedback! We’re so glad to hear that your experience always goes smoothly. Providing a seamless process is exactly what we strive for. We truly appreciate your trust in Monex!
Matt took my call immediately and did a…
Matt took my call immediately and did a great job of walking me through our first trade.
22. April 2026
Antwort von Monex
Thank you for your wonderful feedback! Making sure our clients feel supported, especially on their first transaction, is very important to us. We truly appreciate your trust in Monex!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.