When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Mehr ansehen
Unternehmen hat geantwortet
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Mehr ansehen
Unternehmen hat geantwortet
4,9
Hervorragend
1401 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
ALWAYS ON TIME AND MAKING SURE WE ARE…
ALWAYS ON TIME AND MAKING SURE WE ARE TAKEN CARE OF!
17. März 2026
Antwort von Monex
Thank you for the great feedback! We’re glad to hear our team is consistently on time and taking good care of you. We truly appreciate your trust in Monex USA!
Antwort von Monex
Thank you for your feedback! We’re glad to hear you find our service fast, easy, and helpful. We truly appreciate your trust in Monex USA!
It is a good company.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Monex
Thank you for your feedback. We’re glad to hear you consider us a good company. We always strive to provide a 5-star experience, so if there’s anything we could have done better, we’d truly appreciate the opportunity to learn and improve.
Antwort von Monex
Thank you for your kind feedback! We’re glad to hear you’re happy with the service, it’s truly appreciated on our end as well. Thank you for choosing Monex USA!
Antwort von Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
It's all about promptness and customer…
It's all about promptness and customer service. Those are most important to me and Monex always delivers.
2. März 2026
Antwort von Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
Once I was set up
Once I was set up, it was very easy to do the foreign currency transfers very fast and efficient, as well as cost-efficient
24. Februar 2026
Antwort von Monex
Thank you for your feedback! We appreciate your trust in Monex USA and look forward to continuing to support your international payment needs.
The portal is very user friendly
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned customer service rep for our account.
19. Februar 2026
Antwort von Monex
Thank you for your thoughtful feedback! We’re glad to hear you find the portal user-friendly and that your experience has been smooth enough that you haven’t needed to reach out. We truly appreciate your continued trust in Monex USA!
Always right on the ball and extremely…
Always right on the ball and extremely helpful. Highly recommend Monex for all your currency needs.
16. Februar 2026
Antwort von Monex
Thank you for the fantastic recommendation! We’re so glad to hear that our team has been attentive and extremely helpful. Your trust means a great deal to us, and we truly appreciate you recommending Monex USA for currency needs.
customer relation & dialogue AWESOME
12. Februar 2026
Antwort von Monex
Thank you for the amazing feedback! We’re thrilled to hear that our customer relationships and communication have been awesome. Building strong, responsive dialogue with our clients is something we truly value. We appreciate your trust in Monex USA!
Antwort von Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Antwort von Monex
Thank you for your feedback and for being a valued Monex USA client.
Art Levine GREAT JOB!!!
Art Levine! Fantastic guy! GREAT salesman, Very knowledgeable Works FOR the customer. GAVE ME OPTIONS !!! No one else did! I'll be back to do More business!!!
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Monex
Thank you for the amazing feedback! We look forward to working with you again soon—thank you for choosing Monex USA!
I like the service
I like the service, it is great, the reps are very helpfull. I would work on the operations side to have the accounts reconciled faster, they sometimes take a long time to credit the funds.
28. Jänner 2026
Antwort von Monex
Thank you for your thoughtful feedback. We’re glad to hear you’re happy with our service and find our representatives helpful. Thank you for choosing Monex USA and for helping us get better.
Monex is very easy to deal with
Monex is very easy to deal with. Either on line or by email or phone, they are thorough and helpful
28. Jänner 2026
Antwort von Monex
Thank you for your feedback! We’re glad to hear you find Monex easy to work with across our online platform, email, and phone support. Providing thorough and helpful service through every channel is important to us. We appreciate your trust and look forward to continuing to support you.
Website is well designed
The website is very easy to use and when I have needed assistance, my requests were answered promptly.
21. Jänner 2026
Antwort von Monex
Thank you for your feedback! We’re glad to hear you find our website easy to use and that our team has been prompt in assisting you when needed. We appreciate your trust in Monex USA and look forward to continuing to support you.
Monex is very attentive to the needs of…
Monex is very attentive to the needs of their customers! They make themselves available to provide resources to their customers. The website is user friendly! Our company is so thankful for Monex! We highly recommend them!!
20. Jänner 2026
Antwort von Monex
Thank you for such a wonderful review! We’re delighted to hear that our team’s attentiveness, available resources, and user-friendly website have made a positive impact on your company. Your appreciation and recommendation truly mean a lot to us. We’re grateful for your trust in Monex USA and look forward to continuing to support you!
Very attentive to my requests
20. Jänner 2026
Antwort von Monex
Thank you for your feedback! We’re glad to hear our team has been attentive to your requests. We appreciate your trust in Monex USA and look forward to continuing to support you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.