Monster Shop Bewertungen 

137
•
TrustScore 2 von 5

2,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Awful company made a pre order was not delivered to me on day one or even dispatched. Does not respond to emails to save a extra few pounds go somewhere else not worth it with them never ordering anyt... Mehr ansehen

Bewertet mit 5 von 5 Sternen

⭐️Absolutely superb company to deal with , I have ordered a few games from them now and they are always delivered on time with tracking and the prices are good too ⭐️

Bewertet mit 1 von 5 Sternen

Placed an order last month, didn't receive an order confirmation. Contacted them via their website form, I've had no response. Two weeks later and no item has been delivered. I'm beginning to t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

SCAM ! AVOID This company is not trust worthy whatsoever. They don't respond to emails, I've sent over 20 now and the phone goes straight to voicemail. I would seriously be careful using this compa... Mehr ansehen

Unternehmensdetails

  1. Computerspieleladen

Vom Unternehmen geschrieben

At Monster-Shop we strive to go that extra mile! Whether you need help with a purchase, advice on which game to gift or just a general gaming chat, we're here!


Kontaktinformationen

2,2

Mangelhaft

TrustScore 2 von 5

137 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,2

Alle Bewertungen

(137)

27 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Pre-ordered spider-man 2 and went well

Pre-ordered spider-man 2 from them, came on the day of release but was missing pre-order bonus. Submitted a request to resolve the issue and in under a day got my code to claim the pre-order bonus! Fast and reliable with great customer service, would definitely recommend a friend and will use again.

20. Oktober 2023
Bewertung ohne vorherige Einladung
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to leave us a Web Slinging 5 Star review. It goes along away for us here and is very much appreciated.

Enjoy New York!

Regards
Monster-Shop

Bewertet mit 5 von 5 Sternen

The GOAT gaming shop

Great prices helpful friendly team and got my delivery bang on time! I use them for everything I can as they cant be beat! You wont regret using this company.

14. Oktober 2023
Bewertung ohne vorherige Einladung
Monster Shop-Logo

Antwort von Monster Shop

Thank you for your glowing 5 Star review.

It goes along way to helping us get gamers gaming at the best possible price with unbeatable service.

Regards
GOAT gaming-Shop
Monster-Shop

Bewertet mit 5 von 5 Sternen

Got a new game at a really good price!

Was a little iffy if the website was genuine or not. However it is 100% legit. I got my brand new assassins creed mirage at a good price! I did receive my game a little later than expected however the website stated the game was dispatched the next working day (so possibly an issue from the delivery), but i got my game regardless. Will visit and buy from this website again for more good deals! :)

7. Oktober 2023
Bewertung ohne vorherige Einladung
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to leave us a 5 Star Review, it's reviews like this that help us gain trust and grow our reputation within the gaming world.

We look forward to seeing you again in the future.

Regards
Monster-Shop

Bewertet mit 5 von 5 Sternen

Quick delivery

Quick delivery, straight forward website and payment

10. Oktober 2023
Bewertung ohne vorherige Einladung
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to leave us a 5 Star Review!

We look forward to seeing you again in the future.

Regards
Monster-Shop

Bewertet mit 5 von 5 Sternen

Quick delivery for your games!

Quick service and items arrive promptly. Great to deal with and will order more in the future.

28. September 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to leave us a 5 Star Review, it goes along way and is very much appreciate here.

We look forward to seeing you again in the future.

Regards
Monster-Shop

Bewertet mit 5 von 5 Sternen

Great service

Great service, very fast delivery!

29. September 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to give us a 5 star review.

We hope to see you again soon.

Regards
Monster-Shop

Bewertet mit 5 von 5 Sternen

Fantastic

Prices are great, product delivered on time, would recommend to anyone

27. September 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to write us such a great review and for the 5 stars! It goes along way.

We look forward to seeing you again soon.

Regards
Monster-Shop

Bewertet mit 1 von 5 Sternen

Ordered a candy cart on Thursday

Ordered a candy cart on Thursday
For delivery on Friday. Got a delivery on Friday off a 3 inch toy bear.i may be a bit slow but a bear isn't a 4ft candy cart ..

25. August 2023
Bewertung ohne vorherige Einladung
Monster Shop-Logo

Antwort von Monster Shop

Hi there,

We are sorry to hear of the issue you have experienced. Unfortunately this order is not from ourselves, we are an online gaming company and do not sell either Candy Carts or 3 inch Toy Bears.

We would like to ask that you review your feedback and locate the company in which you ordered from. We hope they are able to resolve this for you.

Regards
Monster-Shop

Bewertet mit 1 von 5 Sternen

BEWARE!!

BEWARE!!! Not only didn't receive the item but my debit card details were hacked the same day I ordered this, and I had not used the card for any other online purchases recently as I normally pay by PayPal. I contacted them to say that it hadn't arrived and they gave me the same speil as previous reviewer about it being stuck with Royal Mail and that they had issued a refund. This is not possible as I have had to cancel that card so they can't refund. Not sure how I can get my money back without giving them sensitive information which I obviously don't want to do.

15. August 2023
Bewertung ohne vorherige Einladung
Monster Shop-Logo

Antwort von Monster Shop

Hi,

We are extremely sorry to hear that your bank card has been hacked, if there is any information you need from us please contact us immediately. We use the payment portal Stripe and have not had an issue like this before so will ensure this is investigated our end immediately.

Please also contact us if you have not yet received your refund as we will seke alternative refund options for you.

Some games unfortunately do get lost/misplaced within the Royal Mail system and the reason we issue an immediate refund is to ensure you can either re-order or source elsewhere whilst Royal Mail investigate the whereabouts of your item. We do not want to leave customers without both the game and funds paid for this game.

We are sorry your experience with us has not been the positive one you had hoped for and if there is anyway we can help this experience for you, again please do not hesitate to contact us back.

Regards
Monster-Shop

Bewertet mit 5 von 5 Sternen

Dead Cells : Return to Castlevania for PlayStation 4

I’m extremely pleased with my purchase. The game that I bought arrived in perfect working condition. 10/10

19. August 2023
Bewertung ohne vorherige Einladung
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to give us a 5 star review.

We hope you enjoy the game as much as we have so far.

Regards
Monster-Shop

Bewertet mit 5 von 5 Sternen

A+ Customer Service!

The most important thing for most people when shopping, is generally customer service. Saving a few quid here and there is whatever, but it’s customer service that separates companies.

Having placed my first ever order, I was disappointed that there was a mix up, and in the end I had a refund, which as it happens hit my bank the very next day…

However…. After emailing and being responded to very quickly, the company were very apologetic, and after me mentioning that my son would be disappointed not to get his present, I was very pleasantly surprised when the next day the postman delivered an alternative game my son would love…. FOR FREE!

If this isn’t customer service, I don’t know what is.

Superb service, very speedy correspondence,,and a refund that hit my bank hours after it was given, and a free game to boot.

Highly recommend!

10. August 2023
Bewertung ohne vorherige Einladung
Monster Shop-Logo

Antwort von Monster Shop

Thank you so much for taking the time to leave us this review.

We apologies once again for the initial mix up, we always want our customers to leave with the very best experience possible and their order of course. Sometimes these things do happen however we will always do what we can to resolve the issue and give the best possible service we can.

We hope your son loves the game. See you again soon.

Regards
Monster-Shop

Bewertet mit 5 von 5 Sternen

Excellent service

I ordered Zelda: Tears of the kindom which came with a free poster, however, when the parcel arrived, the game was missing. Obviously, this was concerning but I have rated them with 5 stars because of the manner in which they resolved the issue. Once a complaint was raised and investigated by Monster-Shop, a new game was sent out within a few days. More importantly, I needed the game before my daughters birthday and they made sure it got to me on time. In my experience, things like games going missing can happen, its rare, but can happen and it comes down to how the company you buy from handles the situation and in this case...hats of to monster shop!
Mohammed

2. August 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to leave us this 5 star review.

We really appreciate your understanding during this very rare incident and were happy we could get this resolved for you before the big day.

We hope your daughter has been enjoying her new game. See you again soon.

Regards
Monster-Shop

Bewertet mit 5 von 5 Sternen

Top Marks all round

Quick to reserve, hassle free to place the order and it came through the day before release. VERY happy teenagers in my house as a result!!!!

9. Mai 2023
Monster Shop-Logo

Antwort von Monster Shop

We're happy to help, always a nice house when the teens are happy.

Team Monster-Shop

Bewertet mit 5 von 5 Sternen

Special limited edition Zelda TotK

Special limited edition Zelda TotK item with game arrived early, great value for momey for everything included.

9. Mai 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to give us a 5 Star Review and spreading your positive experience.

We look forward to seeing you again soon.

Team Monster-Shop

Bewertet mit 5 von 5 Sternen

Item received on schedule and without…

Item received on schedule and without any problems

9. Mai 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to give us a 5 Star Review!

We are glad all went to plan for you, we look forward to seeing you again soon.

Team Monster-Shop

Bewertet mit 5 von 5 Sternen

Couldn't believe my luck when my…

Couldn't believe my luck when my collectors edition Zelda came a day before release. I hadn't heard of Monster Shop before, but I'll certainly be using them again.

10. Mai 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to give us a 5 Star Review and spreading your positive experience.

We look forward to seeing you again soon.

Team Monster-Shop

Bewertet mit 5 von 5 Sternen

Perfect

Perfect, exactly as one would wish

9. Mai 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to give us a 5 Star Review!

We look forward to seeing you again soon.

Team Monster-Shop

Bewertet mit 5 von 5 Sternen

Legend of Zelda : Tears of the Kingdom Pre-Purchase

I had pre-purchased Legend of Zelda Tears of the Kingdom from Monster-Shop as it was the cheaper than other places I had found. It arrived the day after release after being posted through the letterbox whilst I was out. I had also been supplied a Royal Mail tracking number, however this number was not useful in tracking the delivery and left me guessing when the game would arrive. Despite the tracking number issue, I would shop here again.

9. Mai 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to give us a 5 Star Review!

We really appreciate your understanding with the courier delay and tracking info.

We look forward to seeing you again soon.

Team Monster-Shop

Bewertet mit 5 von 5 Sternen

Speed and value

Pre-ordered and received on the day of release. Can't ask for much more. Price was good too.

9. Mai 2023
Monster Shop-Logo

Antwort von Monster Shop

Thank you for taking the time to give us a 5 Star Review!

We're glad all went to plan, we hope you're enjoying Hyrule.

We look forward to seeing you again soon.

Team Monster-Shop

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