Great service!! I had ordered a few chargers and were damaged upon arrival. When I reached out and sent pictures, Aaron had immediately sent replacements and reached out to inform me. One of the absol... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The part was delivered quicker than I expected. I had to call in order to get specifications on the part I ordered and the customer service was great. They quickly got me the needed specifications whi... Mehr ansehen
Unternehmen hat geantwortet
These replacement batteries were delivered within 10 days. They are the same size around (laterally) – so they fit very nicely in the battery compartment. However, they are about 1 inch higher – so I'... Mehr ansehen
Unternehmen hat geantwortet
I made a mistake in ordering a new battery for my Phoenix 3 scooter. Delivery was quick, but when I opened the box, I discovered that the batteries supplied did not fit in my battery box. My scooter... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Monster Scooter Parts is a leading online retailer of replacement parts, accessories, and components for mobility scooters, power chairs, electric scooters, gas scooters, mini bikes, ATVs, go-karts, and other small personal and recreational vehicles. Founded in 2005, we've built one of the industry's most extensive parts catalogs — over 20,000 SKUs shipping from our Colorado warehouse — serving individual owners, caregivers, and professional repair shops alike. We're proud to support the mobility community with a deep selection of replacement parts for mobility scooters and power chairs, including batteries, chargers, controllers, motors, tires, and more, helping customers maintain their independence and extend the life of equipment they rely on every day. Alongside this, we carry thousands of parts for recreational vehicles, from electric scooters and mini bikes to ATVs and gas-powered scooters, covering everything from routine maintenance items to performance upgrades. What sets Monster Scooter Parts apart is our commitment to service. Our U.S.-based customer support team is available by phone, email, and chat to help customers find the right part the first time, and we stand behind every order to make sure our customers are taken care of. With detailed product information, knowledgeable staff, and two decades of experience, we make sourcing replacement parts simple and dependable. Through www.monsterscooterparts.com, we proudly serve customers across the United States and Canada, with international shipping available on request.
Kontaktinformationen
Galley Road 5045, 80915, Colorado Springs, Vereinigte Staaten
- monsterscooterparts.com
4,6
Hervorragend
231 Bewertungen
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very fast service.
Very fast service.. and very professional.. thanks for your help.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
We really appreciate you leaving us a positive review! It’s great to hear you were happy with the parts and your overall experience. Thank you for choosing Monster Scooter Parts and for sharing your feedback with others.— Monster Scooter Parts
Great service!
Great service!! I had ordered a few chargers and were damaged upon arrival. When I reached out and sent pictures, Aaron had immediately sent replacements and reached out to inform me. One of the absolute best customer service experiences I've ever had!! 10/10
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you so much for the amazing review! We’re sorry the original chargers arrived damaged, but we’re glad Aaron was able to get replacements sent out quickly and keep you updated throughout the process. We truly appreciate your kind words and will be sure to share them with Aaron. Thank you again for your support!
The part was exactly what I needed and…
The part was exactly what I needed and was delivered on time. Thank you very much
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for your review! We’re happy to hear the part was exactly what you needed and that it arrived on time. We truly appreciate your business and hope to serve you again in the future!
order was right on the mark
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for your review! We’re glad to hear your order was right on the mark. We appreciate your support and look forward to helping you again in the future!
Easy to order and easy to return an…
Easy to order and easy to return an item that did not fit the scooter.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the 5-star review! We’re glad the ordering process was smooth and that our return process made things easy when the item wasn’t the right fit for your scooter. We appreciate your support and the opportunity to help!
The part was at a good prise.
The part was at a good prise.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the 5-star review! We’re happy to hear you found the part at a great price. We appreciate your support and look forward to helping again whenever you need us!
Easy to order
Easy to order, came when it said and perfect fit! Grandson was happy to be on the road again! Thank you
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the wonderful 5-star review! We’re so glad the ordering process was easy, the part arrived on time, and everything fit perfectly. Hearing that your grandson is happily back on the road again truly makes our day. Thank you for choosing us!
First Order From This Company
First order from this Company. They had exactly what I needed and kept me informed on the status of my order until it was delivered.
I am impressed. If/When I need another part I would definitely order from them again.
Kudos on a job well done!
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the fantastic 5-star review! We’re thrilled your first experience with us was such a positive one. Keeping our customers informed every step of the way is very important to us, and we’re glad we had exactly what you needed. We truly appreciate your support and look forward to helping again whenever you need another part. Kudos like this mean a lot to our team!
Great customer service
The part was delivered quicker than I expected. I had to call in order to get specifications on the part I ordered and the customer service was great. They quickly got me the needed specifications which allowed me to choose between two parts and it fit perfectly for the repair I was performing.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the wonderful review! We’re so glad our team was able to quickly provide the information you needed to make the right choice. It’s great to hear the part arrived fast and worked perfectly for your repair. We truly appreciate your support and kind words about our customer service team!
Delivery was fast and scooter is now…
Delivery was fast and scooter is now running perfectly with the new battery. Second one ordered and both great!
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for your continued support! We’re thrilled to hear the new battery got your scooter running perfectly again and that both of your experiences with us have been great. We truly appreciate the repeat business and look forward to helping whenever you need us again!
The site was easy to use-
The site was easy to use- had the parts I needed and they were instock - shipped immediately and they were perfect. Did what was needed and expected.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the great review! We’re so glad the ordering process was easy, the parts were in stock, and everything arrived quickly and exactly as expected. We appreciate your support and are happy we could help get you what you needed!
Worst Company Avoid DO NOT BUY FROM THEM
Worst Company
They advertise that that had A part for my scooter with my scooters model number that only is for this unit I bought the part the part was for a drill and killed my scooters motor when I called to talk to support I got oh your suprised we didn't have the part for your 11 year old scooter yet they sent me a part so they have fake listings just to make it seem like they have the proper parts when they don't custmer service is extreamly rude this company needs to be shut down and the owner jailed
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
We’re sorry to hear about your experience. We’ve been in business for quite some time and work hard to provide accurate part listings and compatibility information, especially for older mobility equipment, where manufacturer support can become very limited over time. We certainly do not create “fake listings,” and we never want a customer to feel dismissed or unsupported. We’d appreciate the chance to review what part was ordered and what may have happened with the installation or compatibility issue.
Please contact our customer service team directly with your order number or the name/email used on the purchase so we can investigate and work toward a resolution.
Haven’t installed yet but happy with…
Haven’t installed yet but happy with the order process and quick delivery
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the 5-star review! We’re glad to hear you were happy with the ordering process and fast delivery. We appreciate your support and hope the installation goes smoothly!
-Monster Scooter Parts
they are very propmt and complete
they are very propmt and complete excellent to wor with
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the 5-star review! We're happy to hear you found our team prompt and thorough. We truly appreciate your kind words and support!
Sturdy, roomy, practical
This bag was delivered as promised, is very sturdy & roomy and easy to attach to the scooter.
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the wonderful 5-star review! We're so glad to hear the bag arrived as promised and that you're happy with it! We appreciate your support and hope you continue enjoying it!
Everything went as expected.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the 5-star review! We're happy to hear everything went smoothly and met your expectations. We appreciate your support and hope to assist you again in the future!
Received the exact product I ordered
Received the exact product I ordered. It came quick and was in working order.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the 5-star review! We're glad to hear you received exactly what you ordered and that everything arrived quickly and in perfect working condition. We appreciate your support and look forward to helping you again in the future!
I made a mistake in ordering a new…
I made a mistake in ordering a new battery for my Phoenix 3 scooter. Delivery was quick, but when I opened the box, I discovered that the batteries supplied did not fit in my battery box. My scooter is old and the scooter company has changed to new size in the past and replacement batteries are now much smaller. I contacted Monster customer service and they refunded my account within a few days. I am very pleased with the service by Lizette, the customer service manager.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you so much for the 5-star review! We’re sorry to hear the battery sizing didn’t work out for your older Phoenix 3 scooter, but we’re glad we were able to get things resolved quickly for you. We truly appreciate your understanding and your kind words about our customer service team. We hope to earn your business again in the future! -Monster Scooter Parts
Quick shipping
Quick shipping, great price, excellent experience
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the 5-star review! We’re so glad to hear you had a great experience with us. We appreciate your support and hope to help you again in the future! -Monster Scooter Parts
The person whom I talked was very…
The person whom I talked was very knowledgeable about the product,that was looking for.He was kind and very polite.Im sure I will call on him again.Thank you.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Monster Scooter Parts
Thank you for the wonderful 5-star review! We’re happy to hear that our team was able to help you and provide knowledgeable, friendly service. We truly appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing Monster Scooter Parts!
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