Monster Scooter Parts Bewertungen 

337
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Suddenly needed a scooter part, immediately thought of Monster, went to their site, found my previous order and ordered 2 parts. They arrived earlier than expected and I did the installation in like 1... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The service and return policy made it simple to order and gave assurance that the product can be return with a small restocking fee. The part I ordered didn't work for the chair as I wasn't aware how... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

These folks have excellent customer service and are very knowledgeable of their products. I worked with a young lady who understood that I ordered the incorrect part and she had a replacement part sen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Customer service was good when I *called* to change my online order after a mix-up on my end. Reviews said the tire was great on their vintage Schwinn bike, I couldn’t get the tire on the wheel at... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung
  2. Kfz-Ersatzteilgeschäft
  3. Geschäft für Fahrradzubehör

Vom Unternehmen geschrieben

Monster Scooter Parts is a leading online retailer of replacement parts, accessories, and components for mobility scooters, power chairs, electric scooters, gas scooters, mini bikes, ATVs, go-karts, and other small personal and recreational vehicles. Founded in 2005, we've built one of the industry's most extensive parts catalogs — over 20,000 SKUs shipping from our Colorado warehouse — serving individual owners, caregivers, and professional repair shops alike. We're proud to support the mobility community with a deep selection of replacement parts for mobility scooters and power chairs, including batteries, chargers, controllers, motors, tires, and more, helping customers maintain their independence and extend the life of equipment they rely on every day. Alongside this, we carry thousands of parts for recreational vehicles, from electric scooters and mini bikes to ATVs and gas-powered scooters, covering everything from routine maintenance items to performance upgrades. What sets Monster Scooter Parts apart is our commitment to service. Our U.S.-based customer support team is available by phone, email, and chat to help customers find the right part the first time, and we stand behind every order to make sure our customers are taken care of. With detailed product information, knowledgeable staff, and two decades of experience, we make sourcing replacement parts simple and dependable. Through www.monsterscooterparts.com, we proudly serve customers across the United States and Canada, with international shipping available on request.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

337 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 82 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(337)

316 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

AWESOME

great service price and quick shipping with a good carrier.

27. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for the great review! We’re glad you were happy with the price, service, and quick shipping. We appreciate your business!

Bewertet mit 4 von 5 Sternen

Just what I needed and catalog clearly…

Just what I needed and catalog clearly identified the part before ordering.
Had a problem with shipping. It was delivered to nearby Walmart because they said delivery location didn't receive parts. No clear explanation. We were here to receive.

30. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

We’re glad you were able to easily identify and order the correct part! We’re sorry to hear about the unexpected delivery issue. If you still need assistance or would like us to look into what happened, please reach out to our Customer Service team and we’ll be happy to help.

Bewertet mit 5 von 5 Sternen

Easy and right

The ease of ordering, prompt shipping and the part worked and fit as expected. It was a quick, no hassle experience. Thank you!

31. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for the great review! We’re glad everything was quick and hassle-free, from ordering to delivery, and that the part fit and worked just as expected. We appreciate your business!

Bewertet mit 5 von 5 Sternen

Fast shipping and a good price

Fast shipping and a good price on this cushion earned a good rating!

29. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for the great review! We’re glad you found the cushion at a good price and that it arrived quickly. We really appreciate your support!

Bewertet mit 5 von 5 Sternen

My mom is so happy to have her lift…

My mom is so happy to have her lift chair working again. We received the remote in a timely manner & it was easy to match up & order the correct one .

7. August 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

We’re so happy to hear your mom has her lift chair working again! We’re glad the remote was easy to match up and arrived quickly. Thanks so much for your review!

Bewertet mit 1 von 5 Sternen

Company lists incorrect replacement parts number than refuses to acknowledge their error and assist a disabled person with return

On July 20, 2026, I placed an order (#3397187) with Monster Scooter Parts to replace the two batteries in my disabled mother’s mobility scooter. Unsure of the appropriate battery type, I contacted a parts representative approximately one week prior to the order. Before finalizing the order, I verified the information received previously from the company representative was the exact same information listed under the parts section on the Monster Scooter Parts website. It was not until I confirmed the accuracy of the information listed on the Monster Scooter Parts website regarding the make and model of my mother’s scooter, then locating the corresponding part under the parts section on the Monster Scooter Parts website for that same exact scooter make and model, that the order was placed.
Two days after the batteries were delivered (July 30), an installer arrived to install them. During this process, it was discovered that the battery listed on the Monster website for the make and model scooter was incorrect. I contacted a representative that day to explain the issue and requested a return of the batteries for replacement with the correct size or a full refund. The representative informed me that a manager would need to return my call.
The following day (July 31), I contacted Monster Scooter Parts again as I had not received a return call. I explained the company’s error to MJ (second representative) and provided photographs of the company website listing the incorrect information and a photograph of my mother’s scooter as proof of the make and model’s accuracy. MJ assured me that he would investigate the matter and provide an update.
Early the following week, (August 3), I emailed Monster Scooter Parts and spoke with MJ for an update. He assured me that the company was working on a solution and would contact me soon. On Tuesday, August 4, MJ informed me that the company was “engaged in further research regarding the issue and were striving to offer my mother a label along with a chance to acquire the appropriate items.” On Thursday, August 6, MJ contacted me and informed me that the company would take back the batteries. However, despite the company’s acknowledgment of listing the incorrect size for my mother’s mobility scooter, even if a company representative provided me with the incorrect information previously, it was my mother’s responsibility to verify the batteries’ correct size before ordering. Consequently, (in a much less amicable tone), my mother would be liable for a 10% restocking fee and the cost of return shipping. The shipping cost to return the batteries is $445.18! Furthermore, the company will not replace them with the correct size.
We are deeply disheartened by the fact that a company like Monster Scooter Parts would be so insensitive to a disabled person and to all disabled individuals, as to shift the blame onto a ninety-one-year-old person who lives alone and is confined to a wheelchair. Do they genuinely expect a ninety-one-year-old woman who is legally blind in one eye and confined to a wheelchair to remove the seat and internal components cover to verify the information a parts representative from Monster Scooter Parts and listed on the company website was the same number printed on the current batteries in the scooter, when she cannot even see those numbers?
I am truly appalled at the customer service received from MJ and those individuals he spoke with (names not released). Particularly when I began noticing a definite change in tone and attitude when I began asking pressing questions as to the company’s responsibility for listing incorrect information. Indicating, essentially, that it was my mother’s fault.
If a company representative wishes to contact us regarding this matter, my information can be found by referencing the order number listed.

*Followup: A representative from Monster Scooter Parts offered to accept the return on the batteries but stated the cost of shipping plus a 10% restocking fee would be my ninety-one year old disabled mothers responsibility (for their error). The cost of shipping is $453.00! More than the cost of the batteries. That’s disgraceful. They shamefully reply with a message that would appear their company is focused on strong customer values and relationships without showing how little they actually value their customers.

19. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

We’re sorry to hear you’re disappointed with your experience. We understand this situation was frustrating, and we did our best to work toward a resolution. After reviewing the order and the information provided, we confirmed that the battery shipped was the battery ordered. We did, however, make an exception to allow the batteries to be returned. We’re sorry we weren’t able to reach a resolution that met your expectations.

Bewertet mit 5 von 5 Sternen

Battery charger

They got on it and were a great help

6. August 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thanks for the kind words! We’re glad our team was able to jump in and get things taken care of. We really appreciate it! We hope to help you again in the future!

Bewertet mit 1 von 5 Sternen

Big sign" no return " on ad.

Big sign" no return " on ad.
If i saw a "no return " sign. I would not of bought the item. In
case there was a problem, like now!

6. August 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for your feedback. We’re sorry the item did not work out for your needs. Our return policy does identify this item as non-returnable, and that information is provided on the product listing prior to purchase. We understand that this may be disappointing, and we greatly apologize if this has caused any inconvenience. We appreciate your feedback on your experience.

Bewertet mit 5 von 5 Sternen

Fits and works perfectly

Fits and works perfectly on my daughter's Sweetpea Razor scooter.

1. August 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for the great review! We’re so glad to hear the part fit and worked perfectly on your daughter’s Sweetpea Razor scooter. We appreciate you choosing Monster Scooter Parts and hope she enjoys the ride!

Bewertet mit 5 von 5 Sternen

Tires were perfect

Tires were perfect. Arrived in a timely manner. And the price was very reasonable. My son was happy to be back out there riding. Now he needs a pull start handle.

27. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for the great review! We’re so glad the tires were a perfect fit, arrived quickly, and got your son back out riding! We appreciate your business, and we hope we can help get that pull start handle whenever you are ready! Just give us a call at 1-800-798-0325!

Bewertet mit 5 von 5 Sternen

Ordered a replacement arm for my power…

Ordered a replacement arm for my power chair. I wanted to make sure I ordered the correct part and Customer Service was very helpful with that. I received it within three days.

22. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for the wonderful review! We’re so glad our Customer Service team was able to help you make sure you ordered the correct replacement arm. It’s great to hear it arrived so quickly, too! We truly appreciate your business and are always happy to help.

Bewertet mit 5 von 5 Sternen

Prompt arrival

Prompt arrival, product is good quality and fits nicely.

27. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for the great review! We’re glad to hear your order arrived promptly, the quality met your expectations, and the product was a nice fit. We truly appreciate your business!

Bewertet mit 4 von 5 Sternen

be better if you had a picture of the…

be better if you had a picture of the item. it was right, but i was not sure.

28. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for your feedback! We're glad you received the correct part, but we understand that having a product photo would have made ordering with confidence much easier. We appreciate you taking the time to share your suggestion, and we'll pass it along to our team as we continue improving our product listings. Thank you for choosing Monster Scooter Parts!

Bewertet mit 5 von 5 Sternen

Bought charger for my iPhone for gc440…

Bought charger for my iPhone for gc440 and it works perfect

2. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for your review! We're happy to hear the charger worked perfectly for your GC440. We appreciate your feedback and thank you for choosing Monster Scooter Parts!

Bewertet mit 4 von 5 Sternen

Product was as described

Product was as described. Works out well. Delivery was quicker than expected!

27. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for your review! We're glad to hear the product arrived as described and is working well for you. We also appreciate you sharing that your order arrived sooner than expected. Thank you for choosing Monster Scooter Parts!

Bewertet mit 5 von 5 Sternen

Brush Guards for EVIS

Excellent customer service and delivery time. Good heavy duty product, easy installation.

Thanks Tracy

20. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for the great review! We're happy to hear you had a positive experience with our customer service and delivery time. It's wonderful to know the product met your expectations with its heavy-duty quality and easy installation. We appreciate your business and thank you for choosing Monster Scooter Parts!

Bewertet mit 5 von 5 Sternen

Great product

Great product
Quality service

1. August 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for your kind review! We're glad you had a great experience with our service. We truly appreciate your support and thank you for choosing Monster Scooter Parts!

Bewertet mit 5 von 5 Sternen

Product was great and fit perfectly.

Product was great and fit perfectly.

10. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for your review! We're happy to hear the product was exactly what you needed and fit perfectly. We appreciate your feedback and thank you for choosing Monster Scooter Parts!

Bewertet mit 5 von 5 Sternen

Great pricing and clear compatibility…

Great pricing and clear compatibility for my Razor go kart.

16. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for the great review! We're happy to hear you found our pricing competitive and that our compatibility information made it easy to find the right part for your Razor go-kart. We appreciate your business and hope to help you again in the future!

Bewertet mit 5 von 5 Sternen

Good work

The ordering was simple; delivery was fast, and my father is happily motoring around on his scooter.

10. Juli 2026
Bewertung ohne vorherige Einladung
Monster Scooter Parts-Logo

Antwort von Monster Scooter Parts

Thank you for your kind review! We're delighted to hear the ordering process was simple, delivery was fast, and most importantly, that your father is back to enjoying his scooter. We truly appreciate your business and wish him many happy rides!

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