Daniel, Southampton West Quay, Superb professionalism, took his time and full of knowledge. I left very happy with my purchase and full of confidence with the 3 different fragrances I chose and h... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First time ordering from here and had an excellent experience. Perfume smelt amazing and got lots of compliments; had an issue with the bottle and this got resolved promptly with customer service te... Mehr ansehen
I was served by Bianca at Bluewater yesterday. So warm, welcoming and has exceptional knowledge about fragrances, oil versus sprays and really explained the benefits of both well. I highly recommend h... Mehr ansehen
I bought Raspberry Oud and truthfully speaking you can not smell it at all it wheres off, instead i smell a chemical substance of paraffin diesel in the fragrance when i spray on my wrist shoulders, t... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
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Good product and a great service
Good customer experience, nice packaging. Nice fragrances...
Great service and fragrances
I went into the Birmingham Bullring and spoke to a young man at the Mood London counter. He gave great recommendations and let me smell multiple scents before i settled on the 3 that i bought in the set. White Oud, Raspberry Oud and Rhubarb and Cognac. All smell great.
Ordered the raspberry oud 10ml spray to…
Ordered the raspberry oud 10ml spray to try it out, smells incredible long lasting and very strong the travel case it comes with is great a real premium feel along with the packaging
Always a great service from mood…
Always a great service from mood london. I buy the oils for defusser. They have an absolutely beautiful smell. Which goes through the whole house. And makes it smell amazing 👏 🤩
Amazing
Amazing! Love all of the oils! Already bought 4 and i am obsessed! 😍
The range of Mood is amazing
The range of Mood is amazing, the different oud, fragrance you get and oils is amazing. The smell is so different and lasts longer than anything else i have had. I experienced this in Milton Keynes about September time (2025) the people working there we're friendly and very helpful.
great customer service at bullring
great customer service at bullring, let choose my own three bundles of perfume and amazingly gift wrapped it for me in this boujiee box. 10/10 would purchase from them again
What’s not to love
What’s not to love? Ok, it’s probably more expensive than your average designer fragrance but let’s face it, mood isn’t average! It’s insane! I use my husband’s, my husband uses mine and when you’ve sprayed, it last agesssss, I’m taking open up your wardrobe when you’ve sprayed it, hung your blazer in there weeks’ ago and you can still smell it ages! It’s an investment dahlings! Blonde maracuja is the one 👌
Tried three mood perfumes and was very…
Tried three mood perfumes and was very pleased with the smell and the lasting of the fragrance hope try more A*******
Mood London is the best place to get…
Mood London is the best place to get your perfumes. Last so long. So many different options to choose from and all of them are amazing.
I am happy to have discovered this brand
Stunning perfumes
The fragrances are absolutely amazing. Love them all. Highly recommend for gifts for daily use, any occasions. Lasts long and smells superb. Keep up the good work guys.
Absolute love the oud mood smell
Absolute love the oud mood smell. Got several compliments on it and it lasts very long. 10/10 would recommend.
I will never ever buy from them again…
I will never ever buy from them again .. 👎I’ve been a regular costumer and have bought a lot of perfumes from them last one I bought which was a 100ml 150£ the top of the perfume after every spray was leaking took pictures and videos the same day I received it I sent them to them many times they never reply back !! Avoid them go and buy some proper ones from serious perfume makers

Antwort von mood.london
I recently bought the gift set for my…
I recently bought the gift set for my parents and Tracy wokring at the Mood London booth in Edinburgh at the st james quarter was so helpful and kind. All the memebers working on the 24/12/2025 were so friendly and approchable. I will be back.

Antwort von mood.london
Purchased the Toffee Leather in 150ml…
Purchased the Toffee Leather in 150ml the other day. Always impressed with the quality of products, I think I’ve gone through each fragrance and oil and have yet to find another company that does it better. Their fragrance's last all day and are beautifully balanced when you layer them up.
I was served by Abbas from the Cardiff team whose energy is always so warm and bubbly. Cardiff team overall are always welcoming and attentive. Highly recommend to everyone

Antwort von mood.london
Bianca the Professional
I’d like to start off by saying how amazing the staff are at Mood Brent Cross were, but Bianca in particular.
She is an absolute professional, very knowledgeable and has nothing short of excellent customer service.
She assisted me with fragrances that not only suited me but complimented me as an individual.
I’d highly recommend you visit her and I’m sure you won’t be disappointed.

Antwort von mood.london
This company took my money
This company took my money, sent out a product to the wrong address and was unwilling to help get a replacement sent. Advised me that in fairness to everyone else, they are unwilling to help me. Poor customer service

Antwort von mood.london
Mood, Milton Keynes
Visited the Mood counter in Milton Keynes today, we were served by Daniel - what a wonderful person he is, so helpful, polite and charming. Made the whole experience a pleasure. Thank you Daniel!

Antwort von mood.london
Habibah was very helpful for my needs…
Habibah was very helpful for my needs showed me exactly what type of aftershave I was looking for.Brilliant service.

Antwort von mood.london
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