MOV8 Real Estate Bewertungen 

2 102
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Poor advice and valuation from the start. Unrealistic figures used for the sale which cost us £65k. Also some poor communications throughout the process. A few genuine staff trying their best but w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We recently used Mov8 for the legal process of buying and selling our home. We can’t rate them highly enough, we particularly appreciated the clear and regular communication. Emma and Maeve answere... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We recently used Mov8 to handle the legal side of our property in Scotland, which they handled with great professionalism, keeping us informed at every stage of the sale despite the total lack of ass... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a very rushed timeline, with time pressure from our housing developers to complete a Part Exchange and secure all the information towards buying our new build property that we felt overwhelmed.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienmakler

Vom Unternehmen geschrieben

MOV8 is Scotland’s 5-star rated, estate agency and personal legal services law firm. We offer Estate Agency, Conveyancing and Personal Legal services. If you’re selling a property, our expert Property Consultants guide you through the property selling process from start to finish. Our team of approachable, compassionate and service-orientated legal experts deliver Conveyancing services as well as advising on Wills, Powers of Attorney and Executry Services. Our dedicated New Build Conveyancing Team will take care of all of your new build conveyancing needs. We offer Scotland-wide coverage, with offices in Edinburgh and Glasgow. Our teams provide legal services and sell properties across the whole of Scotland. We combine 5-star, boutique law firm service levels with an innovative, modern technology platform that delivers transparency and minimises unnecessary face-to-face contact. MOV8’s 5 star reputation for service and results is backed-up by over 2,000 Trustpilot reviews.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

2102 Bewertungen

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Hat 33 % seiner negativen Bewertungen beantwortet

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4,1

Alle Bewertungen

(2 102)

24 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Would Definitely Recommend!

MOV8 Solicitors made the whole conveyancing process a breeze! Clear communication, quick turnaround, and zero stress from start to finish. Professional, friendly, and totally on the ball – I couldn’t have asked for better support while sorting my new mortgage.

25. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First Class Experience

We can’t recommend MOV8 highly enough. Their communication was absolutely
impeccable throughout our purchasing process, keeping us informed and
reassured at every stage. I have never dealt with a company that has given
such timely responses, an absolute godsend when buying a house. They
managed to meet our very short deadline with ease, which took a huge weight
off our shoulders. What stood out the most, was how genuine and
approachable every member of the team was – the best solicitors you could
choose, without a doubt. We will recommend them to anyone and everyone
going forward. They made the entire process of buying our home smooth,
straightforward, and stress-free. Truly a first-class service, and we’re so
grateful for all of their support. A special shoutout to Hannah Elliott, we
couldn’t have done it without her - a true asset to the company and a
genuinely lovely person. A massive thanks to everyone at MOV8 - Emily &
James

5. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The process was stress free from the…

The process was stress free from the beginning to the end, all questions where answered to my satisfaction and updates where given at every point even after keys collection, follow up was done to make sure we were satisfied

I will gladly recommend for everyone to use mov8

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great friendly service

Great friendly service, very quick and efficient. Went above and beyond to make sure sale completed on time whilst protecting my interests. Highly recommended

18. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unprofessional and not to be trusted

Mov8 seems to offer prospective buyers one valuation for marketing their property directly with them and then they go behind your back to builders and provide you with a low ball PX valuation. Which raises the question are their valuations to be trusted in their first place? Are they professional? I have raised these issues and asked for an explanation to be fobbed off, so my guidance here is try another agency where you may find more trustworthy and honourable professionals that can stand behind their word.

19. September 2025
Bewertung ohne vorherige Einladung
MOV8 Real Estate-Logo

Antwort von MOV8 Real Estate

Thank you for your feedback, and we're sorry to hear you’re unhappy with your experience.

We always aim to provide consistent, professional valuations based on market evidence, and we take our responsibilities to all clients seriously. We appreciate that part exchange offers can sometimes differ from expectations, but please note that these offers are made independently by the builder.

We’ve explained that any concerns about a PX offer are best discussed directly with the housebuilder, and we’re sorry if this caused any frustration. We're always happy to clarify our role and welcome the chance to speak further if helpful.

Kind regards,

The MOV8 Team

Bewertet mit 1 von 5 Sternen

Unprofessional and Disappointing…

My experience has been nothing short of a nightmare. They have no understanding of what proactive service means—it’s always up to you to follow up. Even after explaining my situation repeatedly, they left everything until the last minute.

If you have a LISA account, good luck—they are terrible at handling the process. I’ve requested bank account details in over 10 emails, all of which were ignored.

Unless you’re prepared to chase them every other day, don’t waste your time. Choose someone who can give you peace of mind instead.

As for Hannah Elliot, she clearly has no idea how to handle client queries. Once things got difficult, she began ignoring calls and became completely unreachable. I have to sent same question 5 times & then call her to get answer for everything.

25. September 2025
Bewertung ohne vorherige Einladung
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Antwort von MOV8 Real Estate

Thank you for your feedback. We're sorry to hear you were unhappy with your experience. We’ve since been in touch directly and appreciated the opportunity to discuss matters with you, and will work with you to resolve your concerns.

Bewertet mit 1 von 5 Sternen

I would strongly caution anyone to consider someone else

I would strongly caution anyone considering using MOV8. My experience has been nothing short of stressful and poorly managed. I’ve been repeatedly passed between different people, with no one taking clear ownership of my case. Important documentation was only requested at the very last minute, despite me moving within a week.

I have had to chase responses, endure unnecessary stress, and waste time because of their lack of organisation. This level of service is unacceptable, especially when dealing with something as important as a house move.

31. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Appalling Experience as Buyers – Avoid at All Costs

1 star is not a low enough rating for the standard of service received. Please treat this as a zero star review.

We recently purchased a property where Mov8 acted as the sellers’ solicitors, and our experience has been nothing short of appalling.

Despite raising serious concerns within 5 days of moving in, we were completely dismissed and ignored. Issues included:

Boiler not serviced, contrary to what was stated in the home report.
Fire alarms were outdated and non-compliant, no longer under warranty since 2015.
Furniture and personal belongings left in the property without agreement or warning.
Dangerous, exposed electrical wiring where fittings had been removed without consent.

We raised these issues with Mov8 in good faith, expecting at the very least a professional response. Instead, we were met with intimidation, stonewalling, and a complete refusal to engage. Not a single explanation or apology — just silence.

This firm appears to prioritise protecting themselves over upholding basic legal and ethical standards. If this is how they treat buyers, I can only imagine how little care they give to the process as a whole. Having breached a number of the Scottish Standard Clauses I have now reported Mov8 to the Law Society of Scotland as a result of the woefully poor conduct.

Avoid Mov8.Buyers deserve transparency, safety, and respect — we got none of that here.

13. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von MOV8 Real Estate

We really are sorry that you feel this way. At the same time, we consider your statements to be defamatory. Our three emails to you (below) hopefully demonstrate that “intimidation, stonewalling, and a complete refusal to engage" simply isn't true.

After buying your property from our client, your solicitor informed us that you may wish to pursue a claim against our client, for breach of missives (contract). Any such claim has to be for a minimum of £500 to be valid. Our client does not consider that you have a valid claim. It is our professional duty to relay our client's instructions. We did that twice, to your solicitor, and we are afraid that this is where our involvement has to end. You have confirmed that you are unrepresented and are pursuing a claim by yourself. If you believe that our client has breached the contract, you will need to take advice as to how to, or whether to, pursue that claim. In spite of increasingly lengthy and hostile emails to us, we would consider that our replies below demonstrate empathy and professionalism and that we try, politely, to point you in the right direction.

“Thank you for your email.

I note from your original email that you consider that we have not acted in line with required professional standards. Although I appreciate that it can be a frustrating process, any post-settlement claim has to be intimated through your own solicitor, with any subsequent correspondence being between the
solicitors.

In line with professional practice rules set out by the Law Society of Scotland, it would be improper for us to communicate directly with someone else's client about the substance of an ongoing matter. I can confirm that we have now emailed your solicitors, SOLICITOR NAME, twice relating to this matter and would suggest that the first port of call here is to get an update from your solicitors about this matter if they have not yet contacted you in that regard.”

“Thank you for your email.

Please note that as my firm are representing the seller we cannot provide you with any documents from our file, as you are not our client. If you require any such documents you can obtain these from your former solicitor.

All I can say is that we have advised your former solicitor that none of your post settlement claims are valid, given the terms of the contract and, as a result, our client, has no proposals to make.

If you do not accept that, you would need to take separate legal advice, even if that was only to discuss your options. We cannot provide you with any such advice, as to do so would be a conflict of interest, given we represent the seller.”

"Thank you for your email.

We will not be entering into any further correspondence with you. This is on the basis that you do not have a valid claim against our client and our client, understandably, has not proposals to make.”

Bewertet mit 1 von 5 Sternen

Inept conveyancing - stopping purchase of flat in Edinburgh

I am purchasing a flat in Edinburgh, due for completion on 25 July 2025. The elderly seller is represented by this firm. She had the property surveyed for sale in mid March, marketed via MOV8's estate agency....and I offered in late May. Sale agreed early June and the seller wanted early completion. I am a cash buyer / no chain/ no mortgage. However, I have commitments so we agreed 25 July, 7 weeks to complete the sale.

MOV8's solicitor, after being pushed, sent most documents to my solicitor. They could have obtained all documents months ago. However, with 10 days to go, we still await a final essential report with no certainty, as they clearly had not ordered it (takes just a few days, says my solicitor).

My removal, utilities takeover, redecoration and other plans are now completely stalled, unnecessarily. As buyer, I am not allowed entry to measure up (or photograph the de-energised meter with the meter number and a reading which the seller's utility company requires before agreeing re-connection. Only the seller can do it and only with the de-energising supplier. Then they need an engineer appointment to physically reinstate it. This might take weeks).

So, at best, I would have no electricity. So, I couldn't check all is working in the permitted 5 days. Nor could I do anything such as carpet cleaning, use lights to redecorate by, have power for my carpenter's tools, etc. to make the place ready before my removal company moves me in. I only found out about this latest problem today. The seller and her solicitor did not tell us.

All avoidable, had MOV8 done a professional, timely, responsive job (possibly including managing their client). Completion on 25 July now looks dubious.

The recent trend to exchange a few days before completion is a stressful - but entirely avoidable and a reprehensible Just-In-Time approach which s frustrates the purchaser, wastes their time and puts the whole transaction at risk. It should be avoided by conveyancing solicitors.

As a professional myself, I dislike complaining about other professionals however, I pride myself on taking stress away from clients, anticipating problems, and managing assignments to be smooth and trouble-free. This firm had every opportunity over 7 weeks to make the process smooth - but did not.

15. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely brilliant with my house purchase

Mov8 were absolutely brilliant throughout my house purchase. At each stage they were proactive, responsive, and very quick to get things done. I asked lots of questions, as I wasnt sure of the process, and they were always very supportive and reassuring. Many thanks to Maxine and Emma who dealt with my offers/purchasing, Holly who did the conveyancing, and the rest of the team - they all absolutely exceeded my expectations. I would definitely use Mov8 again, and recommend to others.

27. Mai 2025
Bewertung ohne vorherige Einladung
MOV8 Real Estate-Logo

Antwort von MOV8 Real Estate

Thank you, Hannah! The whole team is delighted to read your wonderful comments!

Bewertet mit 5 von 5 Sternen

It was great

It was great , in good condition

27. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von MOV8 Real Estate

Thank you!

Bewertet mit 5 von 5 Sternen

Viewing

Happy with service, very professional

23. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von MOV8 Real Estate

Thank you so much for your kind words!

Bewertet mit 3 von 5 Sternen

MOV8 experience

MOV8 were the ones which handled the conveyancing of purchasing a property. I was satisfied with the service and moved in quickly. Despite raising fears regarding the property, I was told it would be okay, however once it was all signed over and payment was secured, I'm left thinking 'well I DID bring this up...' then being told it's my problem now. The communication was okay, I did feel though I was always chasing up to get updates instead of MOV8 making contact with me. Being a first time buyer I think I could've benefited from more clarity on topics, as it can be quite daunting.

24. März 2025
Bewertet mit 3 von 5 Sternen

MOV8 Real Estate provided a mixed…

MOV8 Real Estate provided a mixed experience for us. Their legal team, particularly Maeve, was outstanding, offering clear communication and excellent support during the conveyancing process. However, their marketing could use more effort, especially in showcasing the surrounding area's benefits. While the process was mostly smooth, there was room for improvement. Overall, decent service.

26. Februar 2025
Bewertung ohne vorherige Einladung
MOV8 Real Estate-Logo

Antwort von MOV8 Real Estate

Thank you for your comments, and your feedback. If you would care to reach out to us at operations@mov8.com, we would be keen to learn more about your experience.

Bewertet mit 1 von 5 Sternen

Unacceptable No-Show for Scheduled Viewing

No one showed up for my scheduled viewing, and despite my efforts to contact them, I received no response as it was outside working hours. This is completely unprofessional and a total waste of my time. I expect basic courtesy and proper communication when appointments are arranged.

8. März 2025
Bewertung ohne vorherige Einladung
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Antwort von MOV8 Real Estate

Thank you for your feedback. Our viewing agent got caught up in very heavy traffic, and arrived later than expected. Our agent made multiple attempts to call your mobile but was unable to get through to you. Apologies, once again.

Bewertet mit 5 von 5 Sternen

Professional and personal service.

We recently viewed a flat twice on two diffetent days with MOV8 Real Estate.
They were professional and personal in their service to us in all communication levels. I found them to be friendly and helpful in my enquiries and specialist in their field.
They also offer other legal services for buying and selling property.
My experience was very good and would use them again in the future.
Thanks for your help.

29. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von MOV8 Real Estate

Thank you, Isobel! We all take a great deal of pride in what we do so your comments mean the world to us!

Bewertet mit 5 von 5 Sternen

Kim Baillie - brilliant solicitor!

Kim was a really helpful and supportive solicitor. She identified and very promptly sorted any issues that came up. She explained the entire the process to us so it was easy to understand and answered any questions we had. Kim was brilliant! Very grateful for her help with the whole process.

6. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von MOV8 Real Estate

Awesome! We think Kim is brilliant, too!

Bewertet mit 5 von 5 Sternen

Fantastic Experience

We recently used Mov8 for the legal process of buying and selling our home. We can’t rate them highly enough, we particularly appreciated the clear and regular communication.
Emma and Maeve answered all our questions promptly and kept us updated throughout the process. There were a few hurdles along the way however the team were proactive and went over and above to ensure a smooth completion.
We wouldn’t hesitate to use Mov8 in the future and recommend to anyone.

10. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von MOV8 Real Estate

Thanks, Louise! We hope to see you again when the time comes!

Bewertet mit 5 von 5 Sternen

Fantastic Service

Really easy to deal with and they communicated effectively throughout the sale of my property. I would recommend MOV8 to anyone !

15. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von MOV8 Real Estate

Thank you, Martin! We will be happy to help anyone you recommend to us!

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