To be honest, I was a little apprehensive about using Movly, as I had never heard of it before. But it turned out to be a very easy and smooth experience. The car that Movli contracted for me was wit... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
To be honest, I was a little apprehensive about using Movly, as I had never heard of it before. But it turned out to be a very easy and smooth experience. The car that Movli contracted for me was wit... Mehr ansehen
Unternehmen hat geantwortet
Everything went smoothly with the rental partner (Budget), and I was able to get all the information from the app. In addition, I was still able to use the Fast Break lane with my membership number.... Mehr ansehen
Unternehmen hat geantwortet
I want to leave a huge thank you for the incredible support I received. I was very well assisted by Nini, who was professional and extremely helpful. She assisted me in changing my arrival time withou... Mehr ansehen
Unternehmen hat geantwortet
The Budget rental car counter did not honor the rental instruction that I was instructed to go to the Fastbreak counter to transact the rental. As a result, I had to wait over 1 hour at the regular l... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Seamless experience, great prices!
Everything went smoothly. Movly's follow up through the rental was impressive.
Much better price than anyone else offered. The app was easy to use, it sent me all the details just days before my trip. I feel like I got processed by the rental car company faster than others who booked directly.
I booked through movly as I liked the idea of skipping the lines and embracing how car rentals should work in the modern age. What I got was a budget car rental with the same budget car rental process for pickup as I’ve had for the last 20 years. Presumably movly over booked their fleet and moved my booking to budget.
The rental was outsourced to Budget on both islands in Hawaii. The first time I was notified. The second time I had to guess, and it was Budget. You failed to tell me where to report and did not answer your phone. Budget gets and A, Movly get a C.
It was easy and I used Fast Break-they kept me informed
The price without a doubt. The process was fast with no hiccups. Same car from the rental places without this app at least hundred dollars more. If I had anything to say that left me a little uncomfortable because this was my first time using Movly. Was I had to wait until so many hours before knowing what rental place and car I was assigned to. But now knowing the process I plan on only ever using Movly in the future. Thanks; Garry G.
I placed a rental through a big travel search engine with Movly. They canceled my rental 48 hours prior to my trip since I did not download the app. I received emails prior about downloading the app...it was on my list to do prior to travel. Nowhere in the initial emails did it say the rental would be canceled if not completed in 48 hours!! This caused undue stress and extra work prior to a trip. The company only messaged back via WhatsApp and made no attempt to help rectify the matter. I would never recommend this company! There communication is extremely poor and emails rudimentary! Avoid and use a known car rental service!!!
Excellent customer service. Also great prices for their rentals. Highly recommend.
Fast, easy, concise. Pleasant person to talk with!
This was our first rental with Movly. Unfortunately we chose to cancel our trip due to the incredible floods in Maui. We made the decision after the 48 hour deadline but Elisabeth and Christian worked with us to change our reservation and book the rental after things improve.
We had great service "on the phone" and via email.
5⭐️ experience. Christian was above and beyond helpful. He understood our dilemma, helped resolve the issue, and specified to call him back directly if anything else changed.
Elizabeth did an excellent job with my reservation. Her customer service skills were exceptional!
I was hesitant because it was a new app, but I got live call before booking which helped me feel more secure. I got location of rental pick up 72 hrs before reservation and all went very well!!
Christian, the sales rep that I spoke with, is the only reason I felt comfortable keeping my reservation. I called to cancel because of internet reviews that I had read, but after speaking with him I've decided to stay with Movly. Hopefully I don't regret it!
Effettuato noleggio attraverso la loro APP, prezzi molto buoni e assistenza su Wapp veloce e risolutiva. Ringrazio tanto Elisabeth per il supporto.
Elizabeth was n courteous and concise appreciate her help
Awesome guys! The app is convenient, but the customer support is just awesome, handled my date change with no worries. Will use Movly again for sure!
From booking to pick-up the experience was so smooth. I had a small issue with our flight change, but Elisabeth from customer service sorted it out, and made us feel at ease. The App is so convenient and all your booking details are always in your pocket. Thank you, L
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