Second time I have used MOVUNO in last couple of years, absolutely Excellent service from start to finish, all staff are great & keep you posted at every step 10/10 🏡
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am a satisfied client right from the first contact up to the free valuation of my property and the eventual sale. The level of professionalism displayed by all the staff members I dealt with were... Mehr ansehen
Unternehmen hat geantwortet
I would definitely recommend Movuno. All the staff are professional and friendly. I felt supported throughout the whole process and the sale of my house went smoothly. A special thank you to Deidre an... Mehr ansehen
Unternehmen hat geantwortet
We have recently bought a property through Movuno and we couldn’t have asked for a smoother/ easier process as first time buyers. Lakan, has been absolutely fab throughout. She has kept us informed a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Movuno Estate Agents
Vom Unternehmen geschrieben
At Movuno, we don’t believe moving home should be complicated, impersonal or stressful. We believe it should be built around you.
Everything we do is driven by a simple philosophy: put the customer first. By combining exceptional service, honest advice and outstanding communication, we’ve earned an ‘Excellent’ Trustpilot rating, reflecting the confidence our clients place in us and the results we consistently deliver.
Of course, you should expect experienced, knowledgeable professionals who understand the local property market, market your home effectively, and work tirelessly to achieve the best possible price within a timescale that suits your needs. Those aren’t extras—they’re the minimum you should expect from any estate agent.
Where Movuno is different is in the way we work for you.
We take the time to understand your reasons for moving, your priorities and your circumstances, allowing us to provide honest, tailored advice from the very beginning. No two moves are the same, so neither is our approach.
You’ll never be left wondering what’s happening. We believe clear, proactive communication is just as important as negotiating the best price. We’ll keep you informed at every stage, respond promptly to your questions, and remain committed to making your move as smooth and stress-free as possible.
Above all, we believe in honesty. We’ll always tell you what you need to hear, not simply what you want to hear. Open, straightforward advice builds trust, helps you make informed decisions, and ultimately delivers the best possible outcome.
Our reputation has been built by putting our customers first, and our ‘Excellent’ Trustpilot rating is a reflection of that commitment. When you choose Movuno, you’re choosing an estate agency dedicated to delivering outstanding service from your first conversation through to completion.
Kontaktinformationen
Office Block E Lostock Office Park, Lynstock Way, BL6 4SG, Bolton, Vereinigtes Königreich
- 0333 023 8030
- info@movuno.com
- movuno.com
4,9
Hervorragend
282 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent company
Excellent company. Polite, professional, made us feel so comfortable from the word go.
Thankyou
20. April 2022
Bewertung ohne vorherige Einladung
Antwort von Movuno Estate Agents
Thank you for your review it is much appreciated. If we can help at all in the future please do get in touch we always aim to go the the extra mile for all our customers.
Michaela is a super star
Michaela is a super star. She is very professional and friendly.
10. März 2022
Bewertung ohne vorherige Einladung
Antwort von Movuno Estate Agents
Hello Wei, Thank you for the review its appreciated and I will ensure Michaela is made aware of your comments. Enjoy your new home and if we can be of any further service please do not hesitate to ask.
I found movuno value for money as they…
I found movuno value for money as they did not charge a percentage of the sale price for their fees which many other estate agents do which was much more expensive. They took great pictures and showed many people round my property over a week and found me a buyer within a week.
7. März 2022
Bewertung ohne vorherige Einladung
Antwort von Movuno Estate Agents
Thank you for leaving a review it is appreciated. At Movuno our priority is to offer a first-class service. I am delighted you appreciate the value we offer. If we can help again at any point, please do not hesitate to contact us.
Fantastic service
After listing our property with another agent we came across Movuno when we found a property to purchase through them. It quickly became apparent how professional they are and we asked them to deal with the sale of our property. Michaela looked after our sale, answering any questions we had and kept us updated throughout the whole process. Highly recommend!
1. März 2022
Bewertung ohne vorherige Einladung
Antwort von Movuno Estate Agents
Dear Mr Blakeley,
Thank you for taking the time to post a review. Its always good to know that we are maintaining our high end service standards to all our clients and if we can be of assistance again please do not hesitate to contact us. We wish you well in your new home.
I found Movuno to be a lovely company…
I found Movuno to be a lovely company to deal with, where all the staff provide an excellent friendly service. I cannot recommend them highly enough, as their communication was brilliant - particularly Madison who was amazing at moving the house sale forward. Thank you very much for making my 1st house purchase an easy process.
15. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Movuno Estate Agents
Thank you so much for your review I will ensure your comments are passed on to Madison and the team in Leyland. Its always good to know we are achieving the high standards we set for ourselves.
Wonderfull experience it was great…
Wonderfull experience it was great service provided very friendly staff happy to go many thanks
11. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Movuno Estate Agents
Thank you for taking the time to post a review and we are always happy to be of service.
Having put my house on the market
Having put my house on the market, I was delighted with the attention and efficiency provided by Movuno. A slick process and I was kept in the loop the whole way.
Would recommend them to anyone.
21. Jänner 2022
Bewertung ohne vorherige Einladung
Antwort von Movuno Estate Agents
Thank you for taking the time to add a review and we are as always delighted to be of service.
Faultless
I would highly recommend Movuno to anyone thinking of moving home. Great communication from start to finish. Competitive fees. Friendly, proactive staff. Couldn't fault them really.
6. Jänner 2022
Bewertung ohne vorherige Einladung
Antwort von Movuno Estate Agents
Dear Ms Hill,
Thank you for your review it is appreciated. We always strive to offer a 5 star service and its good to know we achieved a high standard.
If we can be of service at any time in the future please do not hesitate to contact us.
Michaela and the team kept me informed…
Michaela and the team kept me informed throughout the process, it was a pleasure to work with them
17. Dezember 2021
Antwort von Movuno Estate Agents
Dear Theresa,
Thank you for taking the time to post a review it was a pleasure to help you.
I have passed your comments on to Michaela.
If we can help at any point again please do not hesitate to contact us.
Extremely friendly staff and nothing…
Extremely friendly staff and nothing was too much bother for them. I wouldn't hesitate to use again.
16. Dezember 2021
Antwort von Movuno Estate Agents
Dear Emma,
Thank you for posting a review. We do pride ourselves on the service we offer and I have passed your comments on to the team members who assisted you.
If we can help in any way please do not hesitate to contact us.
Thanks to all at Movuno
Thanks to all at Movuno for friendly and totally professional service throughout.
15. Dezember 2021
Antwort von Movuno Estate Agents
Hello Ian,
Thank you for taking the time to post a review its always good to know our service is appreciated.
Very good service received today
14. Dezember 2021
Antwort von Movuno Estate Agents
Hello Kitty,
Thank you for your review if we can continue to assist please do not hesitate to contact us.
Didn't keep me informed didn't come…
Didn't come back to me if I emailed any queries the agent that I sold with was more superior
14. Dezember 2021
Antwort von Movuno Estate Agents
Dear Ms Charles,
I am sorry you feel that you have been let down. Having checked the correspondence, I can see we did keep you updated weekly on the information available to us at the time. I have tried to speak to you as I would like to understand how you feel that we failed so badly and how you think that we can improve in the future.
Bad service all together start to finish
14. Dezember 2021
Antwort von Movuno Estate Agents
Dear Mr Saleem,
Upon checking our records, I can see we tried to contact you several times back in May ‘21 and I have tried to call again but I have been unable to reach you. I am sorry you feel we let you down but to understand the issue you had I would appreciate it if you could spare me a few mins to discuss this. Please let me know if you would be free for a call.
Unsolicited commuo
14. Dezember 2021
Antwort von Movuno Estate Agents
Dear Mr Galpin,
After our conversation, we would again like to apologise for the communication which was caused by an error on Trustpilot’s system and was beyond our control. Thank you for speaking to me and please be assured that we have contacted Trustpilot to put in place measures to ensure this will not happen again. Thank you for your understanding.
Slow to respond
Slow to respond, ended up pulling out of purchase with them and buying a property elsewhere, not ideal really but could not loose my buyer through Bridgefords. It cost me a lot of money!
14. Dezember 2021
Antwort von Movuno Estate Agents
Dear Mr Neve,
Customer feedback is always important to us at Movuno and we are constantly looking to achieve customer satisfaction throughout our business. To this end, we have tried several times to call you to discuss your comments, but without any success to date. Our records do confirm that we had a large amount of correspondence when we were actively engaged and we really would appreciate the opportunity to speak with you and to better understand how you feel that we can improve our service in the future.
Successful Sale
A big thank you to Rachel Hall and all the team at Muvuno , Chorley Old Road ,Bolton for keeping us informed at every step of the sale of my Mum's apartment.
It was done in a very friendly and efficient manner. We'll done.
14. Dezember 2021
What?!?
Strange company, out of the blue I get asked to complete a review. Never bought a property from them nor sold one through them. Need to get their act together with respect to their database and activity. Maybe not a company to be dealing with??
14. Dezember 2021
Antwort von Movuno Estate Agents
Dear Mr Clare,
After viewing of a property listed with ourselves, we would not normally contact potential customers for feedback. However, the communication from Trustpilot was caused by an error on their system and was beyond our control. Please be assured that we have contacted Trustpilot to put in place measures to ensure this will not reoccur and
hope that you will accept our apologies for any inconvenience caused.
Random email asking me to review them…
Random email asking me to review them some 5 years after attempting to view a property via them. Mind you still quicker to reply than purple property shop!.. Updated,now being told all trustpilots error but how would they get my email? Who would provide the email? Who held my email on file? Can't even admit liability.
14. Dezember 2021
Antwort von Movuno Estate Agents
Having investigated your comment further, the communication you received from Trustpilot was caused by an error on their system and was beyond our control. Please be assured that we have contacted Trustpilot to put in place measures to ensure this will not reoccur and hope that you will accept our apologies for any inconvenience caused.
Wonderful service!
Movuno were fantastic from start to finish. There was no pressure put on us to select Movuno after they viewed the property we wanted to sell, the quote was reasonable and not payable until completion. Michaela looked after our sale and couldn’t have been more helpful, we were kept updated throughout the whole process and were able to get answers to any queries the same day. Highly recommend!
3. Dezember 2021
Bewertung ohne vorherige Einladung
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