I have had an issue with the MS Office that I bought from MSSoftware back 4 years ago. I got the reply from MSSoftware within 2 hours and got it sorted out straight away. Steve was extremely ef... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Buy with confidence. I had bought 2 incompatible versions of Microsoft software. My error. A short and easily understandable exchange of emails corrected my error and now I've successfully install... Mehr ansehen
Faced with a dilemma of buying MS Office for a Mac, initially I purchased the wrong package. MS support helped me out and pointed me in the right direction. ensuring I was refunded for the initial pur... Mehr ansehen
Key arrived within 10 mins. Step by step guide very helpful. App for uninstalling old versions of office 365 an important step. When installation completed I dropped them a note to advise how I know... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Suite 20 Grove Works, 40 Grove Road, NN1 3LT, Northampton, Vereinigtes Königreich
- 0113 3200338
- sales@mssoftware.co.uk
- mssoftware.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Really fast and helpful support from…
Really fast and helpful support from Steve on an after-purchase compatibility issue.
Great customer service
Great customer service, software was excellently priced and sent immediately. Slight issue was resolved very quickly. Very happy with product and purchasing experience. Thanks.
Quick resolution. Good level of service.
The representative found a solution to my query at a very late hour in the evening. Response time by email was very quick and the level of support was highly consistent. Happy to recommend.
MSSoftware purchase review
I purchased my software early this morning. Not long after I received 2 emails, which I obviously didn't read properly! After asking by email some questions regarding the download and key, they kindly pointed out I already had the information. The download and installation went fine. I am thoroughly impressed with the service, and I would certainly recommend using MSSoftware.
Misleading Product Information and Very Poor Customer Service
I had a very disappointing experience with MSSoftware. I purchased their product assuming it could be used normally, as there was no clear mention anywhere during the purchase process that the product was for one-time use only. After reviewing all my previous invoices and emails, I confirmed that this important condition was never clearly stated.
When I raised this issue with their support team and requested clarification or a refund, their response was extremely dismissive and unhelpful. Instead of addressing the concern properly, they simply replied with a short message and closed the conversation.
This is not about the small amount of money involved — it’s about transparency and fair treatment of customers. If companies are selling products with strict limitations like one-time use, this must be clearly communicated before purchase.
I would advise others to be very careful before buying from MSSoftware, as the terms may not be clearly explained and customer support appears unwilling to resolve issues.
Absolutely superb service
Absolutely superb service. A very quick and informative reply to my query. Highly recommended
Problem solved!
There was an initial problem with initiating down loaded software. The problem was passed to MSSoftware and resolved immediately. Very impressed.
James was extremely helpful and sorted…
James was extremely helpful and sorted the oriblem efficiently and in a friendly manner. Would highly recommend.
Office keeps coming back after working for weeks with product activation failed
I bought MS Office Professional Plus 2024 back in Dec '25 so far it has come back twice saying "Product Activation Failed" the first time I reinstalled the product key and away we went again - but this was tortuous; when installing the key it repeatedly came back saying that this process was not available at this time come back later. I am trying to reinstall my product key again and it is coming back with the same message - the product key is time limited I believe and wonder if I am out of time?? They say if you dont use it you lose it!! What do I do now?? This crap is unacceptable
Works, but a bit of a faff to install
The software I bought, Microsoft Office Professional 24 and a year of Mcafee Virus checker, was very cheap, much cheaper than just renewing an annual subscription directly with the supplier or even buying a bundle from Curries or Argos, and all works now but I have to say the installation was a bit of a marathon. I had to put several hours to it and a lot of to-ing and fro-ing with customer services, who got me sorted eventually.
The best way to buy Microsoft Office products
Well first of all, the price for Microsoft Office 2024 pro from this retailer is very affordable. To be honest it seemed too good to be true, but that was not the case. I paid for two licences, followed the instructions that I had received via email and the process to download and install the software was very straightforward indeed. All in all a great deal and a great experience.
Excellent after sales support
Great customer service
Had some minor technical issues with my routers firewall trying to install the software. One email to MS Software and they solved the issue straight away. Great customer service.
Excellent support response
The response from MSSoftware was surprisingly quick. I received a reply at 23:58 on a Sunday, shortly after emailing my query.
The problem I was experiencing was thought to be a security issue, which it turned out to be. The software has now been installed and activated.
Many thanks.
Purchased 4 months ago Never again
I purchased14 July 2025 but had to purchase new laptop. I know that the software was one time only but after only 4 months I find it ridiculous. Stay away from them unless you want to constantly pay
My additional product worked well but…
My additional product worked well but after a few weeks I discovered it would not open up. I contacted the company who immediately recommended ways to correct this and with their help my problem was solved.
A good price for MS Office Pro Plus and…
A good price for MS Office Pro Plus and extremely helpful when I had and an installation issue.
Prompt and helpful response to queries.
I made little progress initially…email worked better than Chat function for me.
I made little progress initially because it was difficult to express my problem clearly enough via the chat function. I was diverted to that function because when I tried phoning for advice I never got to speak to anyone - just pressed to use the Chat box. Only when I emailed and I got help from Steve was I able to explain fully. He was very patient and understanding.
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