Very easy and efficient process to return my old device. Price given on the website was good value and fair compared to other device sales websites which have hidden charges and misleading valuations.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Very easy and efficient process to return my old device. Price given on the website was good value and fair compared to other device sales websites which have hidden charges and misleading valuations.... Mehr ansehen
Unternehmen hat geantwortet
Super fast and reliable. I have submitted my request for recycling my samsung watch. I have received the envelope with instructions next day with 2 options. One is free. Once the e-mail of the receip... Mehr ansehen
Quick straight forward service. Only issue encountered was first packaging parcel wasn't received but quick reply via email sorted this and it was with me within two days. Money transfer was processed... Mehr ansehen
Unternehmen hat geantwortet
Took a while for the postage pack to arrive which meant my original offer expired. I felt that was harsh because it wasn’t our fault. However once posted the items were received, processed and paid ou... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very simple to do. Pancel arrived sent back go my money very quickly into my bank account
Was easy and straightforward to post and then once received, was processed and the money sent on the same working day.
Great service and get money transferred on the sma edat they received the device
This is the third time I have used Samsung Recycle to sell a phone after upgrading. Their valuation is good and they transferred the funds into my account on the same day as receiving the phones. I couldn't recommend them highly enough.
Trust worthy and order was processed as mentioned
Well I was dubious about using this service and now ot feels like a con to get me to buy a new phone when not receiving the value they quoted for my trade in. The s20 5g I traded in was in perfect condition, no scratches or scuffs at all. But low and behold they find an issue, 'screen burn'.....they claim this is due to the phone being used with high brightness, funny as I always had the brightness turned right down to protect the battery and the screen. So either they sell a product not fit for purpose and go on about how great the screens are or they are conning me. I've bought Samsung products for over 20 years, mever traded in until now, now I know why. I very nearly bought the pixel this time, I doubt this will get resolved so now wish I had done so. Seems im not alone after a google search.

Antwort von Mtrrecycle
An excellent service. Have used Samsung Recycle on a few occasions and have never been disappointed. They provide emails at each step of the process, and payment is made exactly as promised.
Very fast service. I got a quote to recycle my phone, received the free pack to send the phone within one day and the money was in my bank account three days later.
Samsung are trying to charge me £75 for my trade-in due to screen burn! This is quite clearly a manufacturing issue. Its a 4 year old phone and otherwise in almost perfect condition as it has always had a case on. I have been a samsung user for my whole life but perhaps the next time I need a new phone I will change to Apple or Google!
I told them I wanted to raise a complaint which was completely ignored by them, which goes against consumer law. So now i will be going to the Ombudsman to take matters further.
How you can charge a loyal customer for something that is clearly a KNOWN manufacturing issue is beyond me.
Won't ever be using Samsung trade in again.
Also be aware that they are asking people to delete bad reviews which is why you can only see 4-5 star reviews on Trust pilot!!!

Antwort von Mtrrecycle
Great experience, took 2 days to receive postage pack, sent back and had confirmation of receipt 36 hours later!! Money was in my account the same day and was the amount they quoted. Very happy and will definitely use again.
Fast and reliable. Checks completed same day as phone received and funds paid to my bank account the same day. Brilliant service.
Have used Samsung Recycle for my last few phones now & found they keep to amount quoted & payment is made promptly.
Fantastic quick and easy done in a day. Will use again .
Very easy full instructions and free post got money within 24 hours of sending phone
It was an easy process to sell my phone and apple watch to Samsung recycle the money was clear and in my account by 5pm the same day it was received and the price i received was exactly the same as my quote can't complain with the service received at all
I have to say, I have used this service 4 times now, and each time has been flawless. Compared to other sites these actually pay what they say (assuming you tell the truth about your device's condition). The free delivery service is great, and the updates also give me piece of mind.
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