Paul Murray Plc Bewertungen 35

TrustScore 3.5 von 5

3,4

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I bought a 4 way nail buffer from my local chemist supplied by you. And it's completely useless all sides are completely smooth. Angry as I paid £3.49 for it. Chemist's beware of ordering these i can... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Paul Murray is always great, customer service team is always very helpful. My rep Dean is always helpful and great to work with and when I ring the customer service team they are also really helpful.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic shopping experience with Paul Murray Plc ..Brought a Mason Pearson brush from them, so worried buying from Amazon incase I'm buying fake items ..Can be a costly mistake since these brushes a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I made an order with Paul Murray via Debenhams marketplace. Debenhams claim my contract is with Murray. The item never arrived (as shown in the tracking). I complained to Murray, more than a week ago... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Pharmazeutischer Großhandel
  2. Großhändler für Kosmetikprodukte
  3. Kosmetikgroßhändler
  4. Elektrogroßhändler
  5. Laden für Gesundheits- und Kosmetikprodukte
  6. Großhändler

Über Paul Murray Plc

Vom Unternehmen geschrieben

Paul Murray Plc (Murrays Health & Beauty) is a supplier of brands of health, beauty and nursery products to the retail trade in the United Kingdom, Ireland & Globally.

With a strong product and packaging design capability in house and a worldwide sourcing infrastructure supported by strict quality assurance procedures, Paul Murray PLC enjoys bringing quality health, beauty and nursery products to the market. This includes private label contracts.

We have a highly flexible logistics and supply chain management which enables us to deliver product direct to store or central warehouse usually within 24 to 48 hours*. Our direct salesforce gives us a full UK and Ireland branch calling capability, enabling us to branch order and merchandise where appropriate.

Our portfolio of brands includes:
7th Heaven • Altruist • Baylis & Harding • BetterYou • Bleach London • Braun • Calypso • Cantu • Carmex • Cassandra Hot Water Bottles • Childs Farm • CBD by British Cannabis • Clairol • Cosimax • Dr Browns • Dr Teals • DreamGenii • Eco Tools • Elegant Touch • Eylure • Foreo • Hawaiian Tropic • Junior Macare • Kedley • LaModa • Lansinoh • Mason Pearson • Marvis • Meridiana • Murrays Manicure • Nails Inc • Nuby • NUK • Ordo • Real Techniques • Revlon • Safe & Sound • Sanjo/Astrea • Scholl • Skin Generics • Tommee Tippee • TQ Manicure • TY • Vicks • Vapour • Wahl • Wella • Wet Brush • Wilkinson Sword

Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

35 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

I bought a 4 way nail buffer from my…

I bought a 4 way nail buffer from my local chemist supplied by you. And it's completely useless all sides are completely smooth. Angry as I paid £3.49 for it. Chemist's beware of ordering these i can't return it as I opened it i have had an email to say they will send a replacement hopefully they will ill update if they do UPDATE. They sent a replacement plus another file good customer service

2. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Team of People

Paul Murray is always great, customer service team is always very helpful. My rep Dean is always helpful and great to work with and when I ring the customer service team they are also really helpful. Especially Ed Morris, whenever he answers always very happy and also very kind to assist with any questions or queries, has helped me a lot to get images for our business.

16. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

Good morning,

Thank you so much for your 5 star review of Murrays. We always do our best to supply a high standard of service to our valued customers.
This means a lot to the company and I will pass on your review.
Enjoy the rest of your day.
Customer service team

Bewertet mit 5 von 5 Sternen

Fantastic shopping experience with Paul…

Fantastic shopping experience with Paul Murray Plc ..Brought a Mason Pearson brush from them, so worried buying from Amazon incase I'm buying fake items ..Can be a costly mistake since these brushes are quality, ordered 48 hours ago and already delivered...can highly recommend this company for genuine products and amazingly quick delivery...will buy products in the future and absolutely delighted with my new brush!!! Thanks for a perfect shopping experience 😃😃😃😃😃

6. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Our rep Phil is absolutely amazing

Our rep Phil is absolutely amazing. Always helpful, polite and nothing is ever too much trouble for him.

A great wide range of products available at great prices.

16. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

Good afternoon,
Thank you for your review. We are very pleased that you are happy with Phil. He is very professional and friendly and does a very good job for Murrays.
Kindest regards
Customer services

Bewertet mit 5 von 5 Sternen

Paul Murray Sales

The Paul Murray Sales representative is a joy to work with. Always professional and never over sells, Phil's knowledge of exactly how much stock our business needs is amazing.
If there is a issue with an order, it is always resolved promptly.

9. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

Good morning,
Thank you for your review.
We are very pleased to hear that you are happy with the service you are receiving from Phil and Murrays. We do our upmost to provide a high standard of service.
Kindest regards
Customer services

Bewertet mit 4 von 5 Sternen

What makes this company different from…

What makes this company different from the rest is the quality of our rep, old school but not that old ( SORRY PHIL ) always ready to help sort a problem out, keeps us upto date with all the new lines etc the sort of service we all used to enjoy before having to deal with all the on-line rubbish, having said that the website is very user friendly and we use it regularly to top up
A great company to deal with.

6. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

Good morning,
Thank you for your review.
We are very pleased to hear that you are happy with the service you are receiving from Phil and Murrays. We do our upmost to provide a high standard of service.
Kindest regards
Customer services

Bewertet mit 5 von 5 Sternen

Top Class Service

Excellent Company to work with,
Zero issues in the last 5 years working with them.

Good range of products and always well priced.

Phil is a great rep who is always looking out for my best interests.

We work together to build a larger and more profitable stockholding within my department.

9. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

Good morning,
Thank you for your review.
We are very pleased to hear that you are happy with the service you are receiving from Phil and Murrays. We do our upmost to provide a high standard of service.
Kindest regards
Customer services

Bewertet mit 1 von 5 Sternen

Not delivered - no refund

I made an order with Paul Murray via Debenhams marketplace. Debenhams claim my contract is with Murray. The item never arrived (as shown in the tracking). I complained to Murray, more than a week ago and they have not issued a refund which they must do under distance selling legislation.

1. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

Good morning Mr Dawson,
I'm sorry to hear you have had an issue with your Debenhams order not being received. This has been tracked with the courier and unfortunately has been lost on transit. This order has now been refunded. We do our upmost at Murrays to make sure our customers receive a high standard of service. Unfortunately on this occasion and this time year parcels do go missing. We try to resolve these issues as soon as possible.
kindest regards
Customer Services.

Bewertet mit 5 von 5 Sternen

Excellent service and fantastic to work with

Phil Colverson is my rep and he is fast and extremely thorough when it comes to helping process orders and offering new deals.
Furthermore the support team are wonderful and have been super reliable.

28. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

Good afternoon,

Thank you for you review. It's makes us very happy to know we are giving your business a good service. We aim to do our upmost for our customers.

Kindest regards
Customer services

Bewertet mit 5 von 5 Sternen

Great Service

Great Service, Our rep Lee Hawksworth visits every 4 weeks to check stock, do any merchandising make us aware of new brands and products, he also looks after all our Bayer needs with fantastic promotions and offers.
I would really recommend Murrays to any independent pharmacy they have everything you need to keep your business thriving. Rose Pharmacy, Greenwich

7. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

Good morning,
Thank you for your 5 star review of Murrays and your Murrays rep Lee Hawksworth we really appreciate the feed back from our customers.
Kindest regards
Customer services

Bewertet mit 5 von 5 Sternen

Fantastic company with excellent…

Fantastic company with excellent service. Lee Hawksworth covers our area and is always extremely helpful. No issue too big or small for him. Lee has fantastic product knowledge and will only recommend the brands and items he knows will sell adding great value to business. Our customers enjoy the range of products provided by murrays.

6. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

Good Morning,
Thank you for your 5 star review of Murrays and your rep Lee Hawksworth. We are very pleased that you are happy with the service we are providing.
Enjoy your day.
Kindest regards
Customer Services

Bewertet mit 1 von 5 Sternen

Awful experience

Awful experience ordered via superdrug delivery marketplace. Item was never sent out and awful experience when I tried to query delivery status. Still awaiting a refund.

3. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

We’re sorry to hear about your experience. However, as a trade-only website, we don’t process or send out single-item orders. It appears there may be some confusion as this wouldn’t align with our service model. Please contact us directly so we can clarify and assist further.

Bewertet mit 1 von 5 Sternen

Nail scissors totally blunt

Nail scissors totally blunt - not fit for cutting even a small fingernail. Lesson learnt, stick to Solingen brand.

18. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

We’re sorry to hear about your experience. However, as a trade-only website, we don’t process or ship single-item orders, such as individual nail scissors. It seems there may be some confusion, as this wouldn’t align with our service model. Please reach out to us directly so we can help clarify and assist you further.

Bewertet mit 1 von 5 Sternen

I have been promised a replacement pil…

I have been promised a replacement pil box several times now. Still no pil box. Very disappointing when the company says it will replace a product and then ignore the problem.

13. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Paul Murray Plc

We’re sorry to hear about your experience. Please give us a call directly at 023 8046 0685 and we’ll be happy to assist you and arrange a replacement. We are committed to resolving this for you.

Bewertet mit 5 von 5 Sternen

Murrays have some of the best brands…

Murrays have some of the best brands available to pharmacies, but what makes them stand apart from the rest are their reps.
Phil Colverson always gives 100%. He is the only rep who takes the time to help organise the store and promote and advertise the products he sells to us. I find myself always spending more money with Murrays than other reps because of his hard work. And it is always a pleasure to see him

23. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It's a pleasure to be working with this supplier all-round.

We have been using Murrays for over a year now and always have been delighted by outstanding customer service from Phil Colverson our regional representative and the team. We rarely had any issue but if we had Phil was always very prompt to respond and take care of everything at any time of the day. It's a pleasure to be working with this supplier all-round.

28. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic human values based Service.

The man who covers our area, Phillip Colverson is one of the few people who lives and values the perfect customer service experience. Nothing is ever too small or big for this man. And he always has a smile on his face. This company's products are daily basics for our patients and it's nice to have such wonderful support delivered by someone with rare basic human values. A credit to this company. Fantastic products need a fantastic personality to deliver the service.

24. Mai 2021
Bewertung ohne vorherige Einladung

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