Absolutely fantastic service! I ordered a piano for my daughter from the Netherlands, and I honestly couldn’t believe how fast it arrived. I placed the order yesterday, and it was delivered today... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Absolutely fantastic service! I ordered a piano for my daughter from the Netherlands, and I honestly couldn’t believe how fast it arrived. I placed the order yesterday, and it was delivered today... Mehr ansehen
Unternehmen hat geantwortet
Id give zero stars if I could. Recently ordered digital piano which was £380 in the autumn offer. Company took payment then said they would not deliver to my address. I have emailed the company asking... Mehr ansehen
Unternehmen hat geantwortet
I am very pleased with my purchase. I ordered the MEP-900 based on the semi-weighted keys and being a full 88 keys. It arrived two days earlier than expected which made me super happy and was very wel... Mehr ansehen
Unternehmen hat geantwortet
Both ease of the ordering process and how quickly the item was received made this purchase a positive experience. The keyboard is very nice and once the stand got put together (thank goodness for YouT... Mehr ansehen
Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide. While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology. MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.
507, NO 9 BINSHUI ROAD, HEXI DISTRICT, 300061, TIANJIN, China
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 73 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The piano is great! My daughter loves it. I didn't expect it to be so big, but it fits the room. Only one issue, they need better instructions for putting the stand together.
this product is garbage tried to do a return because I didn’t get what I placed for an order I ordered with bench product is Cincy not what I expected highly disappointed and they say if I want to return it I have to pay to return it so I give it a zero product, garbage garbage garbage

Antwort von Mustar
No instructions came, it couldn’t connect to the piano stand, the little screen was cracked, the speakers sounded muffled…and for three hundred dollars? I mean maybe I just got unlucky but I can’t be the only one…right?

Antwort von Mustar
I bought a piano for my apartment and the neighbors were complaining about the volume. I emailed Mustar and they wouldn’t refund me. Shipping it back cost more than the piano. I live in the same town that manufactures it. But they won’t let me drive and return it.
Avoid. Product (Electric Piano) not received and customer does not acknowledge or return emails. Called customer based in China and no answer...
Keyboard itself works great. Nice quality for the price of everything. Two things that I would change:
1. Eliminate the “background” music when trying to learn a song one-key-at-a-time. Or at least have the option to do so. My daughter was trying to learn Mary had a little lamb and the background music was extremely distracting and off-beat to the keys she played.
2. If you want to slow down the music while you learn to play a preloaded song, you have to adjust the tempo speed every time the next song comes on. It automates right back to the fastest tempo. Too much adjusting for a beginner/child and seems overwhelming.

Antwort von Mustar
Great product, great price, arrived a week before they said it would.
Everything worked out fine. It came in good condition. Looking forward to getting started on the piano.
The keyboard i purchased seems to be fine, but am having trouble getting it to pair with my phone, tablet, nor laptop to use the bluetooth. There should be a pin # that was not provided with the keyboard. Have tried to communicate with mustar, but no response.

Antwort von Mustar
The digital piano arrived in excellent condition. I got to play it tonight. The hammered feel of the keys was authentic, just like a real piano. The purchase price of the digital piano was good for someone who wants a quality instrument for a great price . This instrument could be used and appreciated by a beginner or an experienced musician. I couldn’t be happier with my purchase.
Piano was a gift for my musically talented grandsons 13 th birthday , I ordered before his birthday of 12/11 . He absolutely loves the piano and will use it to pursue his music, he takes piano lessons. And we have a full size piano in our living room, but this one is small with its free standing legs and can fit in his room.i am well satisfied. Thank you
Very satisfied with the delivery of the product. Took just a week from ordering to delivery. Set it up started playing,then life happens and I didn't get to play it like I was. When I did get back to it , I found out the 11 keys no longer make any sound from one side of the keyboard to the other side in less than 45 days in random locations.
Reached out to customer service but no response for over a week. At the time of this review, still haven't gotten a response from them. Customer service is trash beyond a negative zero so don't expect any help if you have any issues with your keyboard.
This piano keyboard is stunning!!! The weighted keys feel like a grand piano! I am very happy!
I purchased this as a Christmas gift, the box arrived damaged, but I cannot open it because I know nothing about music...so by the time I know if there is damage it will be too late.
I'm hesitant to order things 'sight unseen', but I am pleased that the company I've never heard of before was reputable! I received my piano keyboard in just a few days. It was well packed and undamaged. I love it!
Easy ordering process and the item arrived well-packed with simple assembly instructions. I am incredibly pleased with the quality of this digital piano and highly recommend!
Beautiful piano. Feel is absolutely authentic. Sound is beautiful. Assembling the instrument was easy. ( I recommend a second hand ) Shipping was fast and seamless. Great value for the money
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