Absolutely fantastic service! I ordered a piano for my daughter from the Netherlands, and I honestly couldn’t believe how fast it arrived. I placed the order yesterday, and it was delivered today... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Absolutely fantastic service! I ordered a piano for my daughter from the Netherlands, and I honestly couldn’t believe how fast it arrived. I placed the order yesterday, and it was delivered today... Mehr ansehen
Unternehmen hat geantwortet
Id give zero stars if I could. Recently ordered digital piano which was £380 in the autumn offer. Company took payment then said they would not deliver to my address. I have emailed the company asking... Mehr ansehen
Unternehmen hat geantwortet
I am very pleased with my purchase. I ordered the MEP-900 based on the semi-weighted keys and being a full 88 keys. It arrived two days earlier than expected which made me super happy and was very wel... Mehr ansehen
Unternehmen hat geantwortet
Both ease of the ordering process and how quickly the item was received made this purchase a positive experience. The keyboard is very nice and once the stand got put together (thank goodness for YouT... Mehr ansehen
Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide. While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology. MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.
507, NO 9 BINSHUI ROAD, HEXI DISTRICT, 300061, TIANJIN, China
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 73 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Piano got to my place ontime and sounds wonderful to play. It's a very pretty keyboard with the woodgrain giving a regal look. I wish that it had a larger screen to at least show what instrument you were playing, and be easier to get to the sound you were wanting to play since there are 799 different sounds you can play from it.
Your timeline is accurate. You have schedule
right and perfect. received the package in good condition.Everything is on right track.
Keep it on . Highly recommendable.
The action on the keys was super high and with the keys being basically velocity sensitive its just hard to play in general. I guess I didn't know to expect enough before I bought it. All tones and rhythms are very cool however. I do feel I got what I paid for
We received the Digital Piano in great condition. It was well packaged and saw no defects. My only concern was the sound of the keyboard. However, I have not had enough time to read and experience the piano as much as I want.
I wished the sound was clearer.
Thank you.
It's a nice keyboard wish the song bank was listed on the front of the unit.
It’s a nice looking and sounding piano but it doesn’t work 100%. I try to play the same note quickly and it doesn’t pick it up. I have a videos of it and I could get more easily even do it live.
The product is a terrible disappointment. It is a toy not an instrument. Even as a toy, it is so bad I wouldn't give it to a child who had an interest in playing.
The music stand didn’t fit the piano that I purchased and in addition, I didn’t receive the discount, but I am happy to say both issues were resolved and I love the piano. I believe Mustar stands behind their products which is first and foremost important when making a purchase.
Bought a Mustar digital piano 88 keys semi weighted back in May 2024. For 6 weeks it was fine and then 8 consecutive keys (5 white and 3 black) sporadically stopped working. Sometimes they would work, sometimes they wouldn't and sometimes they would stop working whilst being played until they stopped working all together. I contacted the ebay seller who eventually agreed to send out a replacement main board. We changed it but it made no difference. Then they told us to cut a sliver off the main line but again no difference. Then the seller told me that they wouldn't do anything else because the return window had closed. So I contacted Mustar, the manufacturer because on their website it clearly states that their pianos are under warranty for a year, but they are ignoring me. So I wanted to warn anybody that is thinking of buying a Mustar piano NOT TO buy. It is a complete waste of money and the warranty is not worth the paper it's written on.
There were no headphones in the package that was delivered. Please send them as it is necessary for me to have them.
Thank you in advance.
If I could give 0 stars, then I would. I had my piano for less than 7 months before it stopped working. They refused a refund, refused to send a new piano, alls they did was send a new circuit board and upon telling them this hadn't fixed anything, they didn't care and failed to respond to any further emails. Poor customer service and don't follow through on their 1 year warranty at all. Avoid at all costs....as it WILL cost you!
I have requested more information on how to use the keyboard in the best way. As of now, there has been no response.
Please respond.
Thanks,
George Wilmott
The entire process of ordering, following shipping, and assembling was a first-class job at an affordable price. I am not certain about warranty.
First class treatment.
Good product description and explanation in marketing which helped me choose your product over competitors. Simple to order, fast delivery, easy set up, and I am very happy with the quality of the product. Great value.
Thought there would be a better Keyboard touch and tonality per description. Key require pressure. Too late to pack up send back -- 7 yr old seems to like it.
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