I was very happy with the process of renewing my British 🇬🇧 passport over the eleven weeks from the start of the process to delivery 🚚 of my passport here in Australia 🇦🇺 today ..Carina the cons... Mehr ansehen
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Das sagen Bewerter
Nicky, the Consultant, responded very quickly to any question or request that I made. She explained everything clearly and her updates were received frequently and on time. I would most definitely r... Mehr ansehen
Renate, the consultant, gave excellent service. She kept in touch with us, gave us feedback on a regular basis, guided us through the process - giving us peace of mind throughout the application proce... Mehr ansehen
Unternehmen hat geantwortet
I renewed my passport from Australia. Saretha who was my British passport consultant was amazing. She made the whole process easy and hassle-free. I put it off for so long thinking it would be a hassl... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.
Kontaktinformationen
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- mybritishpassport.com
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Application process
Leigh kept me informed at each step of the process. The application process was fairly easy. Oversight on my behalf for not reading instructions properly.
The support was so helpful and timely
The support was so helpful and timely. Hayley did a tremendous job to support the processing of my passport.
Happy renewal of my British 🇬🇧 passport
I was very happy with the process of renewing my British 🇬🇧 passport over the eleven weeks from the start of the process to delivery 🚚 of my passport here in Australia 🇦🇺 today ..Carina the consultant was very helpful with every stage which was amazing and made the process easier..thank you once again..I am now ready to book holiday arrangements to the uk 🇬🇧 this coming July and August..hugs to all.. Richard
Nicky
Nicky, the Consultant, responded very quickly to any question or request that I made. She explained everything clearly and her updates were received frequently and on time.
I would most definitely recommend her and the organisation to anyone needing to update their British Passport.
Use the official GOV.UK site and save unnecessary costs
up front: my fault completely for landing on this site.
It is not the official GOV.UK site for British Passport issues. But like me, maybe a lot of people get caught by the fact that it may look official.
So basically you pay for a passport from Europe 275 GBP
whereas the official site only charges you 145, 14 GBP.
For no benefit whatsoever. The official site tells you exactly the same as this site as what to do, what is necessary, how to send, etc. etc.The official site also helps if necessary.
As I had already paid up front I stuck with them. When it came to a couple of questions the employee was no help at all. On the site you can request a phone call - but they never called back, just repeated a mail answer I already had. The employees knowledge of the DHL Courier regulations was simply wrong.
A lesson learnt.Check web sites thouroughly and use the official sites.
Chelsea made the remote process from…
Chelsea made the remote process from New Zealand very easy and was helpful

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A rough path made smooth
A very complicated process for me was handled well by Shaun of U.K.Passports who avoided the pitfalls which could have caused delays or cancellations.

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It was easy to follow the instructions…
It was easy to follow the instructions the person assigned to me was really helpful.

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Super supportive
Super supportive, helpful and quick to reply to any query. Excellent service. Thanks Robyn 👍🏼

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Excellence
The whole process from start to finish with Jan was of a very professional and helpful service. She answered any questions I had promptly and kept me informed of the progress.
She was a delight to deal with and an assest to your company.
Please pass on my thanks again to Jan.

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Not happy
I have to admit my consultant was wonderful but the process was a nightmare. My journey started on the 16th of January and after requiring my parents birth certificates and their marriage certificate. This may not sound very difficult but as I am a 72 year old man with both parents being deceased for a number of years this was a difficult task. I found out some home truths about my heritage but as member of the Royal Australian Navy then a retired member of the NSW Police Force the last thing I thought I would need was a British passport to visit my homeland. The passport office actually asked for a copy of my passport that I used to enter Australia in 1960 when my family emigrated. I must admit that as I became an Australian citizen in 1983 I thought that my British citizenship was nullified. So all this has come as a shock. I have advised friends to start early if they are in the same boat and some have decided to skip going to the UK.

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I’m 66 years old and live in Australia…
I’m 66 years old and live in Australia and required a new British passport . Hanel from my British passport made this process so simple could not be happier highly recommend this company

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I renewed my passport from Australia
I renewed my passport from Australia. Saretha who was my British passport consultant was amazing. She made the whole process easy and hassle-free. I put it off for so long thinking it would be a hassle to renew. I'm glad I was introduced to mybritishpassport.com. 10 out of 10.

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Renew British Passport
Madeleine was extremely patient and helpful with my application in renewing my British Passport through MyBritishPassport & her office in Florida. Would recommend to anyone.

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The process from start to finish was …
The process from start to finish was handled with detailed and professional assistance

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First time was no fluke
This is the second time we have used this company and both times they have been outstanding. Their professionalism, attention to detail and communication skills are of the highest order. I thoroughly recommend them. On the two occasions we have utilised them, our consultants Natasha and Paige were brilliant and we received our passports in good time.

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Renate Rates 5-Stars
Renate, the consultant, gave excellent service. She kept in touch with us, gave us feedback on a regular basis, guided us through the process - giving us peace of mind throughout the application process. She was an absolute pleasure to deal with. A big thank you to Renate.

Antwort von MyBritishPassport
Robyn went out of her way to assist me…
Robyn went out of her way to assist me in getting my new passport, i would differently recommend using the link and asking for her :)
thank you again for everything
Sarah Mc Lean

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Excellent experience
Excellent experience. I was very worried about the time it would take to renew my passport from overseas as we had flights booked in 8weeks, but Hayley made facilitated the process extremely efficiently and kept me updated consistently along the way.
Turn around time was 3 weeks from submission to having my new passport delivered to Australia.
I would highly recommend this company for anyone needing to get their applications organised quickly and seamlessly.
Thank you!

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My queries were handled quickly
My queries were handled quickly, clearly and unambiguously - a real pleasure. The designated staff member who helped me was quick to respond, very informative and guided my application process efficiently and effectively. A very professional approach and a pleasure to deal with. Thank you!

Antwort von MyBritishPassport
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