Very obliging staff reception. My car serviced in record time. Recently had to ask for Roadside Assistance which was very prompt and my flat battery replaced. Many thanks to all at My Car! Valeri... Mehr ansehen
Unternehmen hat geantwortet
Pacific Fair Shopping Centre, Enter off Melody Street, 4217 Broadbeach, QLD, AU
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Very obliging staff reception. My car serviced in record time. Recently had to ask for Roadside Assistance which was very prompt and my flat battery replaced. Many thanks to all at My Car! Valeri... Mehr ansehen
Unternehmen hat geantwortet
Huge thankyou to the absolute legends at MyCar Broadbeach. After discovering a new warning light on the dash on my morning school drop off I pulled into Mycar Pac Fair on my way home and the lovely ge... Mehr ansehen
Fantastic experience at MyCar Broadbeach. I had a nail in my tyre and Callum took care of everything. Professional, knowledgeable, and went above and beyond to make sure my car was safe. Truly out... Mehr ansehen
😇🙌 Shawn the manager is exceptional. My van was in a tizzy and he helped me with the nearest appointment also talked Me though what my car needed to be fixed. Then didn't charge me a cen... Mehr ansehen
Vom Unternehmen geschrieben
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Pacific Fair Shopping Centre, Enter off Melody Street, 4217, Broadbeach, QLD, Australien
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The team at myCar Pacific Fair were really great, quick and friendly on both of my recent trips there (car service and then new tyres). Overall the experience is much more positive than I've had through other mechanics in recent years. Have already recommended them to my family for their next service.
The only issue I had is with the call in system which is an overall myCar thing - nothing to do with the Broadbeach store itself which is why I have still given 5 stars. The online booking system wouldn't allow me to organise my service and said I had to call, but the phone line option is not intuitive at all. Being voice activated by specific phrases rather than giving you options select from and then sent me off to a generic call line after dialling the direct store number - if this was changed it'd be a near perfect experience overall. I understand having a dedicated call centre can be helpful but when needing to speak to someone specific in store that I'd been discussing things with, it was frustrating and time consuming to have to start all over again with someone new at a call centre.
Callum was very pleasant to deal with and my car issue was diagnosed and repaired in the same day earlier than estimated. The repair cost seemed fair.
I have been going to my car pacific fair for about three years now for a number of things tyres , servicing etc . I have found them very helpful knowledgeable and pricing very good . Great job guys keep it up
I had a screw in my tyre that the guys diagnosed didn’t penetrate the whole tyre so was simply removed. They didn’t charge me a cent, very much appreciated!
Very disappointing experience, I booked a week ahead been very specific that I needed to be out by 4pm, they were 45 minutes late, didn’t find the time to do the gear box oil not offering a discount or anything except a flat apology… not good enough!
Absolutely awesome service, very fast. Listened to my concerns and rectified it. Have no hesitation to get my tyres done in the future with these guys. Very Happy!
Always the best service. Highly recommend mycar at Pacific Fair Qld.
The store manager Nicholas was fantastic to deal with.
He gave prompt, professional & excellent service which is very difficult to find these days. We will be definitely back again for our next car service, thank you.
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