I have always found Darren to be very helpful and knowledgeable. He has even put air in my tyres when I had a back issue! Continued great Service and have been going there for years. I apprecia... Mehr ansehen
Unternehmen hat geantwortet
Shell Coles Express Service Station, 172 Melrose Drive, 2606 Phillip, ACT, AU
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I have always found Darren to be very helpful and knowledgeable. He has even put air in my tyres when I had a back issue! Continued great Service and have been going there for years. I apprecia... Mehr ansehen
Unternehmen hat geantwortet
Great experiences on several visits and they have done a fair bit of work on both of my cars. Tyson is honest, genuine and really cares. He takes the time to talk things through and answer all your qu... Mehr ansehen
The MyCar representatives I've dealt with have all been responsive, courteous, honest and professional. Booking my car for a service is easy, access to the workshop is ready and convenient, and the w... Mehr ansehen
I took my car to mycar Phillip for a service and honestly had a really great experience. I dropped the car off, papers were ready to be signed and they knew that I needed to be done since I have boo... Mehr ansehen
Vom Unternehmen geschrieben
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Shell Coles Express Service Station, 172 Melrose Drive, 2606, Phillip, ACT, Australien
Bittet Kunden um Bewertungen
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Tyson is really helpful and knowledgeable. No complaints about cleanliness, the service or communication.
Extremely helpful, friendly and honest. After having the car towed to the workshop the work was completed very quickly which was greatly appreciated.
Service was prompt and informative. I forgot the persons name but I think it was Steve.
Thank you
Good customer service, I didn’t feel overcharged or tricked into unneeded services which often happens at repair shops!
The service was great and the entire car was running awesome!
Thanks Mycar team.
Ive been using my car since it was kmart. Have seen staff come and go but no matter what i have always found them to be very friendly and always going out of there way to help me and take care of my car. Will always use them
Friendly and reliable service. Will continue to take my car to Tyson in Phillip.
Great experiences on several visits and they have done a fair bit of work on both of my cars. Tyson is honest, genuine and really cares. He takes the time to talk things through and answer all your questions. He did a great job of explaining everything and provided lots of really helpful advice to me. Super knowledgeable, trustworthy and reliable. Would highly recommend and will continue to get my work done here.
Helpful and informative staff.
Flexible for appointment and drop-off my car
Very knowledgeable, honest, and professional. They detected an issue with my car that BMW had missed. They fixed the problem promptly and for a reasonable price. These boys are top-notch.
I recently had my car serviced and made a part payment, including the discount I had received. When it came time to pay the remaining balance, I simply asked that the total amount be adjusted by deducting the discount. Instead of assisting me, the staff laughed at my request, leaving me embarrassed.
I chose not to argue further and instead contacted the Care Team, where a representative kindly assisted me and refunded the discounted amount. He could see on the system that I had been charged the normal price.
Due to this experience, I will no longer be visiting MyCar in Phillip, nor will I be recommending their services to my colleagues or family members. I will suggest that people check their invoices properly before making payments.
Really friendly and helpful staff. Service was quick and efficient
Efficient & professional. Friendly helpful staff, great communication, explained everything in detail. Great price. Will definitely be back. Highly recommend.
Car had issues was informed and updated with work during the process
Helpful staff, good knowledge of services and products. Reasonable cost services.
have my type changed and get excellent services and friendly experiences
Would have been 5 stars but the guy who served our son (picking up his car) gave him a hard time about payment. Payment had been made online at booking but this guy claimed it had not been processed.
After some back and forth he worked out it had actually been paid.
Maybe train your staff on how your systems work and train them to be polite not "cranky".
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