We have only ever received the best service from mycar Robina - to the point where other family members of ours now take their cars there. Kev, in particular, is amazing - and manages to keep a... Mehr ansehen
Unternehmen hat geantwortet
Robina Town Centre, Enter off Robina Town Centre Drive, 4226 Robina, QLD, AU
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We have only ever received the best service from mycar Robina - to the point where other family members of ours now take their cars there. Kev, in particular, is amazing - and manages to keep a... Mehr ansehen
Unternehmen hat geantwortet
I get my car serviced here regularly. Staff are always polite and friendly and contact me if they come across an issue during the service. They take time to explain what needs to be done and why. They... Mehr ansehen
Nick the Mgr was great. He was made aware that the servicing on my family friends car was important due to being on the road everyday transporting children and this vehicle needed to be safe and reli... Mehr ansehen
The service! communication! I felt heard helped & I trusted them .. Thankyou Nick always gold 💛 Kevin another's who helped excellent my car feels brand new ...loved 🙂tar ..thanks again👍
Vom Unternehmen geschrieben
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Robina Town Centre, Enter off Robina Town Centre Drive, 4226, Robina, QLD, Australien
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Easy to get there. Drop your keys off and go shopping and they txt you when you’re car is done and go pick it up
Loved that I could drop my car and walk to Robina town centre. I was kept informed along the way, all issues and associated costs were explained to me, but nothing additional was pushed on me. 10/10 service and I will be back!
POOREST of experiences. Ordered 4x New Pirelli P Zero's for my I30N on the 50% off day back in November. At the time I jumped online to see what the price was on your website using my Rego number and result said approximately $400 for each.
I had the tyres fitted last Tuesday 27th January and was charged approximately $880 which included a wheel alignment
On the Thursday following, I looked down at the tyres and noticed that were not the P Zeros I had ordered but Powergy. I called see what the go was and told it looked like there was some kind of 'Mix up" and he'd look into getting the P Zeros and that Id get a call on the Friday.
Never got a call, so I called and spoke to someone else who also suggested that he was aware that there was a "mix up" and that they were still trying to source some P Zeros.
I called again today and was pretty much told to lump it and that there werent any in the state and elluded to the fact I couldnt have what I order. I was told they are worth more now then the other set I purchased in 2023 etc etc. Please, what a crock, I know what the price was when I check the website last year in November when I ordered them.
I found that most competitor websites are selling the Powergy Tyres for well under the $400ea I was charged. Costs ranged between $230-$280.
Talk about being ripped off.
You have now lost at least 3x repeat customers.
I'd give no stars if it was an option.
It was the service provided by Kevin, he was great. He went out of his way to help me.
Good service and it was ready earlier than they said
Good job
I don't like surveys or reviews but I have always been very satisfied with the Robina mycar and before that Robina Kmart.
The service was easy to book, additional works were explained clearly, and the work was carried out on time. The team were also friendly and approachable. The car was also cleaned which was an appreciated.
Efficient booking system, quick & thorough service.
The staff were friendly and answered all my questions promptly. I felt cared for by the company and with the tyre discounts, I had an amazing experience with mycar!
Everyone is helpful and very professional. They gave a me a big relief and confidence driving my newly purchased used car. Kevin is really great at explaining on what needs to be done to my car and very good at giving tips to ensure that we are safe and the car would be road worthy to drive. I highly recommend the shop at Robina.
Great service by the team. They know me by name upon my arrival and they make the whole experience simple and easy.
We got our car serviced there and they didn't put the cover on the air filter properly so my husband had to fix it. Not very impressed.
Despite being busy, they fitted my car in for a new tyre as I had had a blow out and now had no spare tyre available. I was very appreciative of their customer service.
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