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MyCruise UK Bewertungen 

251
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The website allowed for filtering easily to find the ideal cruise, destinations, cabin etc. Quote was quick and the follow up call to confirm the booking was swift, efficient , helpful and friendly.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was considering booking direct with Norweigan but as our fiends had already booked through MyCruise we thought it safer to go to them to ensure the same arrangements . Nigel Pettitt was very helpf... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them co... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kreuzfahrt-Reisebüro
  2. Kreuzfahrtgesellschaft
  3. Reiseveranstalter
  4. Reiseanbieter
  5. Reisebüro

Über MyCruise UK

Vom Unternehmen geschrieben

MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.

Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.

Price Guarantee

Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.

If you find a cruise at a lower price with a competitor, we'll match the price immediately.

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

251 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(251)

76 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Nigel was very helpful

Nigel was very helpful, efficient and explained everything really clearly and made a complicated experience easy. He gave great advice about exercusions. I appreciate Nigels help and advice about cabin locations etc. Thank you

19. Februar 2025
MyCruise UK-Logo

Antwort von MyCruise UK

Hi Debbie,

Great to hear that Nigel made the process easy and provided clear explanations! His knowledge of excursions and cabin locations is invaluable, and we’re glad he could assist you so well.

We appreciate your feedback and look forward to helping you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Booking a breeze

From start to finish Emma was very easy to get on with no pushy sales talk just genuine honest conversation to help us with booking. Was a bit wary of using site but nothing to be wary of very professional and great value for money

19. Februar 2025
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Antwort von MyCruise UK

Hi Anne,

Great to hear that Emma made the booking process smooth and pressure-free! We always strive for honest and helpful service, so it’s fantastic to know you felt comfortable throughout.

Glad you found great value with us—looking forward to helping you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Very easy to book

Very easy to book. Looked at so many other cruise websites but had to pay in dollars, this is a UK based company so contacting them and actually speaking to a person was really great. Had the dates we wanted. Great service from Andy Little.

12. Februar 2025
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Antwort von MyCruise UK

Hi,

So glad to hear that booking with us was easy and that you appreciated being able to speak directly with someone! Andy will be happy to know he provided great service.

We appreciate your feedback and look forward to helping you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Very helpful great person to deal with…

Very helpful great person to deal with ANDY. TGANKS AGAIN

6. Februar 2025
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Antwort von MyCruise UK

Hi Jo,

So glad to hear that Andy was helpful and great to deal with! Thanks again for your kind words—we truly appreciate it.

Looking forward to assisting you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

5 stars for My Cruise

Nigel has been most helpful and has bent over backwards to accommodate us. Will definitely recommend.

4. Februar 2025
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Antwort von MyCruise UK

Hi,

Thanks for the five stars! Great to hear that Nigel went above and beyond to assist you! We truly appreciate your recommendation and will make sure he gets the recognition he deserves.

Looking forward to helping you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Nigel was very accommodating and went…

Nigel was very accommodating and went above and beyond. Worked out of his hours

1. Februar 2025
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Antwort von MyCruise UK

Hi Julie,

Fantastic to hear that Nigel went the extra mile to assist you—even outside of his hours! We truly appreciate your feedback and will make sure he gets the recognition he deserves.

Looking forward to helping you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Extremely helpful …

Andy was extremely helpful and answered any questions I had.
Putting my mind at ease.

29. Jänner 2025
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Antwort von MyCruise UK

Great to hear that Andy was so helpful and able to answer all your questions! Providing peace of mind is exactly what we strive for.

We look forward to assisting you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 4 von 5 Sternen

Very quick and easy booking with Emma

Very quick and easy booking with Emma. Very helpful.

21. Jänner 2025
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Antwort von MyCruise UK

Great to hear that your booking with Emma was quick and easy! We’re glad she could be helpful throughout the process.

Looking forward to assisting you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Andy was very friendly and helpful and…

Andy was very friendly and helpful and answered all our questions.

23. Jänner 2025
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Antwort von MyCruise UK

Great to hear that Andy was both friendly and helpful – we couldn’t agree more! Ensuring all your questions are answered is exactly what we strive for.

Looking forward to assisting you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Very helpful staff

How friendly and happy your staff were and how easy it was to get exactly what I wanted

15. Jänner 2025
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Antwort von MyCruise UK

So great to hear that our team made the process easy and enjoyable for you! We always aim to provide a smooth experience and are glad you got exactly what you wanted.

Looking forward to assisting you again!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Nigel made the process great

Nigel made the process great, he was happy to provide various quotes and answer copious questions. He stayed over his shift to help. We found a solution to the online payment problem ( you really should just offer an over the phone payment option).

17. Jänner 2025
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Antwort von MyCruise UK

Great to hear that Nigel went the extra mile to make the booking process smooth for you! He’s always happy to help, and we’ll be sure to pass on your appreciation.

Glad you found a solution to the payment issue – and we appreciate your feedback on the process!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Really helpful, knowledgeable and friendly

Emma was really helpful and friendly, and made me feel at ease when booking my first cruise.

16. Jänner 2025
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Antwort von MyCruise UK

Hi Lucy,

Fantastic to hear that Emma made your first cruise booking such a smooth and reassuring experience! She’s great at what she does, and we’ll be sure to pass on your kind words.

Wishing you an amazing cruise – and we’ll be here if you need anything in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Very personable and friendly

Very personable and friendly

13. Jänner 2025
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Antwort von MyCruise UK

Hi Simon,

So glad to hear you had a welcoming experience! We always strive to make the process as pleasant as possible.

Hope to assist you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Helpful rep

Helpful rep. Explained things clearly

13. Jänner 2025
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Antwort von MyCruise UK

Great to hear that our rep was helpful and provided clear explanations! We appreciate your feedback and look forward to assisting you again in the future.

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Emma my contact was very helpful

Emma my contact was very helpful, polite and a great person to have a conversation with, thank you

7. Jänner 2025
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Antwort von MyCruise UK

So nice to hear that Emma was both helpful and a pleasure to talk to! We truly appreciate your feedback and will make sure to pass on your kind words to her.

Looking forward to assisting you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Great experience

Emma who I spoke to was very patient and understanding with our booking. Very professional and made the experience much easier.

6. Jänner 2025
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Antwort von MyCruise UK

So great to hear that Emma made the booking process smooth and stress-free for you! Her patience and professionalism truly make a difference, and we’re glad she could assist you every step of the way.

Hope you have an amazing trip, and we’ll be here whenever you need us again!

... and thank you for the 5 stars! :)

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Just booked a Cruise for April 2025…

Just booked a Cruise for April 2025 with MyCruise UK. Andy has been excellent in planning our trip. He has been very kind and patient, replying quickly to any email or call when I have a question. I can't imagine booking a cruise without his expertise and help!!

6. Jänner 2025
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Antwort von MyCruise UK

Hi Sherrillyn,

Thank you for the review!

Fantastic to hear that Andy has been so helpful in planning your 2025 cruise! We appreciate your trust in him and look forward to assisting you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Amazing so far

We are nowhere near sailing date yet so I shall also update when the holiday has fully completed. So far though, Nigel has been absolutely brilliant and has gone above and beyond from general enquiry to us actually booking. He has a warm and friendly persona which has majorly helped the process, worked to answer all of questions as best as he possibly can, ensuring to keep us updated every step of the way, I can't thank Nigel and the company enough for this amazing deal on a once in a lifetime holiday.

4. Jänner 2025
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Antwort von MyCruise UK

And Nigel strikes once again…! 😃 Fantastic to hear that he has gone above and beyond to make your booking process smooth and enjoyable. His warm and friendly approach truly makes a difference!

We appreciate your kind words and look forward to hearing about your full experience once you’ve set sail.

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Emma was an excellent person to talk to…

Emma was an excellent person to talk to and helped us with patience through the advice and booking process.

4. Jänner 2025
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Antwort von MyCruise UK

Emma is wonderful – we couldn’t agree more! Great to hear that she guided you patiently through the advice and booking process.

Looking forward to assisting you again in the future!

Best regards,
Gustav // MyCruise

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