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MyCruise UK Bewertungen 

251
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The website allowed for filtering easily to find the ideal cruise, destinations, cabin etc. Quote was quick and the follow up call to confirm the booking was swift, efficient , helpful and friendly.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was considering booking direct with Norweigan but as our fiends had already booked through MyCruise we thought it safer to go to them to ensure the same arrangements . Nigel Pettitt was very helpf... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them co... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kreuzfahrt-Reisebüro
  2. Kreuzfahrtgesellschaft
  3. Reiseveranstalter
  4. Reiseanbieter
  5. Reisebüro

Über MyCruise UK

Vom Unternehmen geschrieben

MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.

Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.

Price Guarantee

Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.

If you find a cruise at a lower price with a competitor, we'll match the price immediately.

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

251 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(251)

76 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Andy Little provided as usual provided…

Andy Little provided as usual provided a fair and unbiased advice on the cruise selection, cabin and options.
Through update throughout the process and used him number of times and no hesitation in recommending him

3. Jänner 2025
MyCruise UK-Logo

Antwort von MyCruise UK

Great to hear that Andy Little once again provided fair and unbiased advice on your cruise selection! Consistent updates and a smooth booking process are what we strive for, and we truly appreciate your recommendation.

Looking forward to assisting you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Helpful staff with very good knowledge

Helpful staff with very good knowledge

20. Dezember 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Thank you for your feedback of booking with MyCruise. We appreciate that you wanted to share your experience, and we're happy to hear that your booking with us has been an excellent experience.

Thank you for your recommendation and we hope to get the chance to assist you with more travel adventures at sea in the future :)

Best regards,
MyCruise UK

Bewertet mit 5 von 5 Sternen

The staff is very helpful

The staff is very helpful

12. Dezember 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Thank you for your feedback of booking with MyCruise. We appreciate that you wanted to share your experience, and we're happy to hear that your booking with us has been an excellent experience.

Thank you for your recommendation and we hope to get the chance to assist you with more travel adventures at sea in the future :)

Best regards,
MyCruise UK

Bewertet mit 5 von 5 Sternen

Very good service

10. Dezember 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Thank you for your feedback of booking with MyCruise. We appreciate that you wanted to share your experience, and we're happy to hear that your booking with us has been an excellent experience.

Thank you for your recommendation and we hope to get the chance to assist you with more travel adventures at sea in the future :)

Best regards,
MyCruise UK

Bewertet mit 5 von 5 Sternen

The booking process was good

The booking process was smooth, We were given clear options by Andy to personalise our trip. we are clear about what we have booked and are happy.

23. November 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear Paula

Thank you so much for your review of MyCruise! We are delighted that you had a great experience talking to Andy, and that the service was top-notch.

We hope to assist you with your next cruise in the future.

Best regards,

Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Great cruise advice and insight into Explora 2

Andy was excellent in his advice and really listened to my cruise requirements. I received great quotes quickly and booked an amazing cruise within 24 hours that I was truly happy with. His guidance and knowledge made me feel comfortable in my decision and the money I was spending. Many thanks.

22. November 2024
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Antwort von MyCruise UK

Dear Jeanette,

Thank you so much for your review of MyCruise! We’re pleased to hear that you’ve received great service and that Andy has been a big help with your cruise booking.
We hope you have a wonderful trip, and we look forward to hearing about it next time :)

Best regards,
Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Emma was very helpful and gave me…

Emma was very helpful and gave me plenty of time to ask questions and clarify points. She called me back at the agreed time and again gave me updates and explained everything to me in detail. Will use again.

21. November 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Thank you so much for your review of MyCruise! We are delighted that you had a great experience talking to one of our staff and that the service was top-notch.

We hope to assist you with your next cruise in the future.

Best regards,
MyCruise

Bewertet mit 5 von 5 Sternen

Efficient and helpful staff

Emma was warm and friendly to chat with about my requirements, as well as remaining professional throughout.
She was prompt with responses and patient whilst I had difficulties during the payment process

19. November 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Thank you so much for your review of MyCruise! We are delighted that you had a great experience talking to one of our staff and that the service was top-notch.

We hope to assist you with your next cruise in the future.

Best regards,
MyCruise

Bewertet mit 5 von 5 Sternen

My Cruise UK- Excellent service by Nigel Pettitt.

Nigel Pettitt agent at My Cruise UK was incredibly helpful, friendly and well informed. He gave me the best deal, sent through the quote and booking details promptly.
I recommend Nigel highly and am looking forward to my cruise in January with Cunard.

19. November 2024
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Antwort von MyCruise UK

Thank you so much for your review of MyCruise! We are delighted that you had a great experience talking to one of our staff and that the service was top-notch.

We hope to assist you with your next cruise in the future.

Best regards,
MyCruise

Bewertet mit 5 von 5 Sternen

Agent went to a lot of bother to get us…

Agent went to a lot of bother to get us a fabulous cruise Thank you very much Excellent service

12. November 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Thank you so much for your review of MyCruise! We are delighted that you had a great experience talking to one of our staff and that the service was top-notch.

We hope to assist you with your next cruise in the future.

Best regards,
MyCruise

Bewertet mit 5 von 5 Sternen

Very Helpful and Efficient

Very pleased with the service provided by the efficient booking agent who was very helpful. Will definitely use this company again to book our future cruises.

14. November 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear Joan,

Thank you so much for your review of MyCruise! We are delighted that you had a great experience talking to one of our staff, and that the service was top-notch.

We hope to assist you with your next cruise in the future.

Best regards,

Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Very Helpfull

Very Helpfull

13. November 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear Phillip,

Thank you so much for your review of MyCruise. We appreciate that you want to share your experience, and we're happy to hear that you have been met by great service from us :)

We wish you a safe journey and hope to assist you with more travel adventures in the future!

Best regards,

Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Excellent Service

From phoning to booking was an easy and very enjoyable experience. Our assistant, Emma, was informative and helpful. As first time cruisers she answered our many questions patiently and helped us by providing us with the options that best suited our needs and budget. Very highly recommended will be coming back to MyCruise.UK again

31. Oktober 2024
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Antwort von MyCruise UK

Dear Penny,

Thank you so much for your review of MyCruise. We highly appreciate that you want to share your experience, and we're happy to hear that your first booking with us has been an excellent experience.

We deeply appreciate your recommendation and hope to get the chance to assist you with more travel adventures at sea in the future :)

Best regards,

Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. Andy was the best from quote to sale 1 hour .impressive

5. November 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear Chris,

Thank you so much for your review of MyCruise. We’re happy to hear that you received great and efficient service from Andy. We wish you a wonderful trip!

Best regards,
Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Emma was fantastic

Emma was fantastic. Nothing was too much trouble.
We were booking a last minute cruise and she went above and beyond to make sure all my requests were fulfilled.
Will definitely be using Emma in future.
Thank you so much.

5. November 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear KP,

Thank you for your review of MyCruise. We’re happy to hear that you received great service from Emma and that she was able to help you find a trip. We wish you a wonderful journey and look forward to assisting you again in the future.

Best regards,
Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Booking our holiday

Very professional at his job and exerlant customer service

4. November 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear Matthew,

Thank you so much for your review of MyCruise. We appreciate that you want to share your experience, and we're happy to hear that you have been met by great service from us :)

We wish you a safe journey and hope to assist you with more travel adventures in the future!

Best regards,

Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Despite being told that the only cruise…thank my lucky stars

Despite being told that the only cruise I’d getatsuch a late date for Christmas would be a rowing boat round Dover harbour My cruise came up trumps in 24 hours great service lovely helpful staff

30. Oktober 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear Raymond,

Thank you so much for your great review of MyCruise. We’re thrilled to have been able to help. A rowing boat trip in Dover Harbour doesn’t exactly sound like the most exciting way to spend Christmas, so we’re glad we could assist and that you now have the chance to travel. Have a wonderful trip! We look forward to helping with future journeys as well.

Best regards,
Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Quick and efficient

Quick and efficient

30. Oktober 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear Roger,

Thank you for your review of MyCruise. We’re glad to hear that you experienced quick and efficient service with us. Have a wonderful trip, and we look forward to assisting you in the future.

Best regards,
Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Andy has always been a well experienced…

Andy has always been a well experienced guy in the cruise industry

24. Oktober 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear Nathaniel,

Thank you for your review of MyCruise. We’re pleased to hear that you received great service from Andy. We’re just as happy with our colleagues as you are!
Have a wonderful trip!

Best regards,
Tessa // MyCruise

Bewertet mit 5 von 5 Sternen

Excellent communication abd service

Excellent communication abd service, Emma was wonderful

22. Oktober 2024
MyCruise UK-Logo

Antwort von MyCruise UK

Dear Themis,

Thank you so much for your review of MyCruise! We are delighted that you had a great experience talking to Emma, and that the service was top-notch.

We hope to assist you with your next cruise in the future.

Best regards,

Tessa // MyCruise

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