Honestly, obsessed with My Fabulosa! The products smell absolutely gorgeous, and the customer service is giving everything it needs to give.Macey was an absolute sweetheart and so helpful. Give that g... Mehr ansehen
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Das sagen Bewerter
I am very pleased with the service provided by Fabulosa. I mistakenly ordered the wrong item, and they promptly changed it for me and offered reassurance. When I asked for advice on which product to u... Mehr ansehen
Unternehmen hat geantwortet
Always a good experience ordering and receiving my Fabulosa orders. I especially like the air freshener refils and my favourites are Electrify and Fresh Breeze. Excellent price and fast delivery. No... Mehr ansehen
Unternehmen hat geantwortet
Please do NOT !!!! PATRONISE me !!! You were sent THREE emails to the email Address you have already given on your last ARROGANT, CONDESCENDING & PATRONISING last post you issued, You totally IG... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Fabulosa
Vom Unternehmen geschrieben
At Fabulosa our belief is simple... everyone should Feel Fabulosa, Look Fabulosa and Smell Fabulosa. Fabulosa is not bound by the limitations that many cleaning brands face and continues to bring scent-sational fragrance to our customers in and around the home.
For four years, we have been delighting our community of passionate and loyal customers with products to stimulate all senses, across home, garden, car, pet and much more! With our innovative approach to lead the way in fragrance, we make this promise to you... to continue being the perfect partner for all your household needs.
Our 4-in-1 action formula kills 99.9% of bacteria and viruses, cleans and shines, provides long-lasting freshness and eliminates odours; meaning Fabulosa doesn't just lift dirt alone, we spread ‘That Fabulosa Feeling’.
Kontaktinformationen
Unit 8, Airfield Road, CW5 6LQ, Nantwich, Vereinigtes Königreich
- 01270 449040
- info@myfabulosa.co.uk
- myfabulosa.co.uk
3,7
Akzeptabel
2075 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Loved every thing in the box and there…
Loved every thing in the box and there was a lot!! Great value for money and they work and smell amazingly!!
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Lucy,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Order Order #802945 take your money but don’t send goods! Avoid at all Costs!!!
Order Order #802945
Update : a terrible first response from the customers offering absolutely no information as to when my order will even be sent!!
Scammers I’m starting to think steal your money and supply any goods - the site says free next day delivery if you spend over £25 which I did and still not even sent! Or responded to questions or answered the phone 😡
Don’t answer emails and phone just goes to voicemail!!!
They are only down the road from me I’ll ending driving down to see them!!! Absolutely fuming!!
Disgusted I ordered almost a week ago and they still haven’t dispatched my products
Iv emailed them but no response I just want an immediate refund now as I’m disgusted with the service they take your money hold onto it and don’t send the items and don’t reply to your complaints appalling service!!
Avoid avoid avoid at all costs
24. Juni 2026
Bewertung ohne vorherige Einladung
They never reply
Placed an order, received ok but had query regarding some of the products received...emailed several times, they just don't reply or even acknowledge your email.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Bernadette,
Thank you for taking the time to leave us a review.
We're sorry to hear about your experience and apologise that you haven't received a response to your emails. This isn't the level of service we aim to provide, and we understand how frustrating this must have been.
If you're still experiencing this issue, please contact our Customer Care team again with your order details, and we'll be happy to look into your query and get it resolved as quickly as possible.
Thank you for bringing this to our attention, and we appreciate your patience.
Thanks,
Team Fabulosa
I never recived my oder so cart view…
I never recived my oder so cart view what i didnt get
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Rachel,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding.
Team Fabulosa
The Electrify air freshener not fit for purpose.
The Electrify air freshener refills are not fit for purpose. They work until the canister is down to about 25% then just stop working. I now have four of these with the same problem. Add the four together and it is roughly one full canister. I wont be buying any more.
I received a reply asking for further information. I forwarded this and got an automated email saying responce in 48 hours. Now 11 days and heard nothing. Avoid.
Second edit
I now have six of these all with the same problem. Still no response from customer services after 17 days. Wish I had never heard of Fabulosa. My advice
Avoid Avoid AVOID.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey James,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding.
Team Fabulosa
Not what was advertised with the fragrances.
Yes was pleased with it but I had vanilla in with the oud fragrance so that wasn't advertised!
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Rebecca,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you were happy with your purchase. We're sorry to hear there was some confusion regarding the fragrances you received. We appreciate you bringing this to our attention, and we'll make sure your feedback is passed on to the relevant team to review the product listing.
Thank you again for your feedback, and we hope to welcome you back again soon.
Thanks,
Team Fabulosa
Fabulosashop…
Normally buy this of the tictok shop but see an ad from Fabulosa themselves so decided to order this was on the 13th I have email confirming this and as of yet I have heard nothing
Order #797876 absolutely dreadful service
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Darren,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding.
Team Fabulosa
Great fabulous smell
Great fabulous smell! having dog's you need a great product. Will be ordering again
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Debra,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Fabulousa
Hi
I was delighted when this arrived, but 2 bottles were empty as they had spilled in the box 😩
Love the product
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Miss Burgess,
Thank you for taking the time to leave us a review.
We're delighted to hear that you love the product! However, we're very sorry that two of the bottles had leaked during transit and arrived empty. We understand how disappointing that must have been.
Please get in touch with our Customer Care team with your order details, and we'll be happy to look into this for you and help resolve the issue.
Thank you again for your feedback, and we hope to put things right for you.
Thanks,
Team Fabulosa
Fabulosa is fabulous
Everything you could possibly need my home smells amazing and the doggy pee eliminator does exactly what it says it eliminates and our pooch is 14 so he's like a leaky tap. Came so quick nicely boxed will be ordering again and again and again
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Kenny,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Had a problem with a delivery which was…
Had a problem with a delivery which was damaged by courier & contacted fabulosa customer services Rhina couldn't of been more helpful&i have just received replacement items which I am most grateful for, wonderful products & service always, thank you
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Glenda,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Fast delivery and product got a nice smell
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Josie,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Wow sweet and luxurious
Wow. It’s my first time purchasing your products. I love the sweet scent. Thank you. Will purchase more
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Rosemary,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Coloured water
Coloured water. Hardly any smell of the products. & when it arrived 2 bottles had nothing in them. All leaked onto rest of parcel
& now they have reduced it all. So. I feel a bit let down.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Jackie,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding.
Team Fabulosa
Was kept well informed while the order…
Was kept well informed while the order was being processed arrived well packaged very pleased with the order thank you
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Patricia,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,
Warm Regards,
The Fabulosa Team ✨
Love the washing up liquid
Love the washing up liquid. It doesn't irritate my hands but still does the job. Bought the oven top cleaner for 1st time. Made it lovely & shiny & getting rid of some tough stains
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Janet,
Thank you so much for taking the time to leave us such a lovely review!
We're delighted to hear that you're enjoying our washing up liquid and that it's gentle on your hands while still delivering great cleaning results. It's also fantastic to know that our oven top cleaner impressed you on your first try and helped leave your oven looking lovely and shiny while tackling those tough stains.
We really appreciate your support and hope you continue to enjoy our products!
Thanks,
Team Fabulosa
Late dispatch again
Standard delivery takes 3-7 days so their website says. Late delivery with them dispatching late on day 6, yes just ordered again and yes later than they say again. So do expect items to arrive later than they commit to. Would be good if they could change the details to reflect the reality. People only want what’s stated and that’s not what they are getting by many of the late reviews. Why don’t they just say their standard delivery will take 7-14 days 🤷♀️
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey Jenni,
Thank you for taking the time to share your feedback.
We're sorry to hear that your orders took longer to arrive than expected. We understand how frustrating it is when delivery times don't match the expectations set on our website, especially when you've experienced this more than once.
We really appreciate your honest comments, and we'll be sure to pass your feedback regarding our delivery timeframes on to the relevant team for review. We're always looking for ways to improve both our service and communication with our customers.
Thank you for your continued support, and we hope we'll have the opportunity to provide you with a better experience in the future.
Thanks,
Team Fabulosa
Terrible packing - damaged items.
Terrible service. Late dispatch and then failure to deliver twice by Amazon logistics (who are usually very good). Totally poor packing - far too much in a very flimsy box. Only a tiny bit of padding in there too.
Box (when it arrived) was mangled and ripped, and had obviously been sellotaped on the way by the courier.
Two items inside had fully emptied out over all of the rest of the contents, therefore rendering these items unusable. The packing was visibly wet.
This is not the first time this has happened - despite change of courier to my last order. You need to work on your packing / use better boxes / split heavy orders into smaller volumes.
I have had zero reply to my emails - you need to issue a refund / replacement immediately.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey JT,
Thank you for taking the time to leave your feedback.
We're very sorry to hear about your experience and sincerely apologise that your order arrived in such poor condition. We understand how frustrating it is to experience delivery delays, damaged items, and difficulty getting a response from our Customer Care team.
We appreciate your detailed comments regarding our packaging, as well as your previous experiences, and we'll ensure your feedback is shared with the relevant teams for review. Improving our packaging and overall customer experience is something we take seriously.
If your issue has not yet been resolved, please contact our Customer Care team again with your order details so we can investigate this as a priority and arrange an appropriate resolution.
Thank you again for bringing this to our attention.
Thanks,
Team Fabulosa
Bought through Tik tok shop NEVER…
Bought through Tik tok shop NEVER AGAIN. Took 8 days to arrive via Amazon(hello?! Whattt? Why?!) Customer service was rubbish. Hefty package arrive poorly packed and had leaked. I’ll stick to finding this range in B&M as I do love it but not waiting 8 days for a package within the UK to arrive even when sent amazon AND packed poorly.
28. Mai 2026
Bewertung ohne vorherige Einladung
Item never arrived now I have to wait…
Item never arrived now I have to wait for it to be returned to get a refund it never reached my address ..little communication not worth the bother
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fabulosa
Hey,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding.
Team Fabulosa
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