The taxi service was great but booking was messy and time consuming. The site is not user friendly. Several phone calls eventually seemed to work, but in the meantime my credit card was blocked, due ‘... Mehr ansehen
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Das sagen Bewerter
On a recent visit to the UK l used Mytax three times. The communication with the office was great, they kept in touch all the time. The drivers were very helpful, polite and on time. I would have no h... Mehr ansehen
My driver Adnan Mahmoud, arrived in good time and was extremely pleasant for the whole journey. He managed to factor in toilet breaks and despite major road works between London and Heathrow deliver... Mehr ansehen
Unternehmen hat geantwortet
We've used Mytaxe several times on our trips to the UK. As soon as we make a reservation, the communication is timely and clear. The drivers are always prompt and courteous, reaching out with texts an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We have now claimed this business and reviews we had earlier couldn't be confirmed as legitimate. We were unaware that we can also request reviews from our thousands of happy customers. About us: We pride to bring in the best deals to and from all London airport transfers quotations. Be it airport ((Heathrow, Gatwick, Stansted, Luton, Southend, Birmingham, Manchester, Bath, Bristol, etc), seaport (New Haven, Ramsgate, Weymouth, Southampton, Harwich, Dover, Plymouth, Portsmouth etc) any destination across UK, our platform has best deals from recognized service providers. Visit us to get the best deals on minicabs and private hires. Support rendered 24*7 via call, chat, and email.
Kontaktinformationen
Fort Dunlop Fort Parkway, , B24 9FE, Birmingham, Vereinigtes Königreich
- +44 (0) 121 2859686
- info@mytaxe.uk
- mytaxe.uk
3,9
Gut
1339 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 17 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Got the job done but could do better...
There were a lot of messages/emails back and forth as part of the booking and confirmation process which came from more than one source. This seemed a bit heavy on the communication but at least I felt reassured that the taxi was going to turn up. I confirmed about 3 times that I could pay in full by debit card once I was in the vehicle, but the driver didn't have a card payment facility. Luckily there was an ATM nearby and I took out the cash. The driver was also a few minutes late and went to the wrong address, but it was nearby and luckily we saw each other. On arriving at Gatwick he dropped me off in the Multi-Storey car park because it was £8 instead of the £10 drop off fee. This takes a few minutes extra so is important to factor in when you need to catch a flight. In the end, he got me to Gatwick safely and on time but only because I always allow lots of extra time when making travel arrangements to allow for mishaps. In summary, they got the job done, but it's not a rave review. I've used another company for years who always provide a very personal and efficient airport taxi service so I'm comparing the two. Unfortunately they were fully booked.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your detailed feedback. We sincerely apologise for the inconvenience caused regarding the communication, payment confusion, slight delay, and pickup issue.
We appreciate your understanding and are glad we were able to get you to Gatwick safely and on time. Your comments are valuable and will help us improve our service in the future.
Always kept informed by driver
Always kept informed by driver , very pleasant experience
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your wonderful review. We’re delighted to hear that the driver kept you informed throughout the journey and that you had a very pleasant experience with our service.
We truly appreciate your support and look forward to serving you again in the future.
Very comfy ride polite driver
Very comfy ride polite driver
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your lovely review. We’re happy to hear that you had a very comfortable ride and that the driver was polite throughout your journey.
Your support means a lot to us, and we look forward to serving you again soon.
The service was reliable and punctual.
The service was reliable and punctual. The driver was a friendly guy.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your kind review. We’re delighted to hear that you found our service reliable and punctual.
We’re also pleased to know that the driver was friendly and made your journey pleasant. Your feedback is truly appreciated, and we look forward to serving you again in the future.
Everything was fine
Everything was fine. Communication, confirmation, driver came right after we landed and sent me message. Thank you for everything.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your wonderful review. We’re very pleased to hear that everything went smoothly and that you were happy with the communication, booking confirmation, and pickup service.
We’re glad our driver was ready shortly after your landing and kept you updated throughout the journey. Thank you once again for choosing our service. We truly appreciate your support and look forward to serving you again in the future.
Amazing service
Amazing service very polite driver and arrived on time.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your kind review. We’re delighted to hear that you were happy with our service and that the driver was polite and arrived on time.
Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Our driver showed up on time
Our driver showed up on time, was very professional and pleasant during our trip. He drove us for 4 hours to Manchester waited for us for 6 hours and got us back home by midnight. He was cheerful even after such a long day. Most importantly he drove safely. I would highly recommend this service.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you so much for your wonderful review. We truly appreciate your kind words and are delighted to hear that you had a pleasant experience with our service.
We’re especially happy to know that our driver was professional, cheerful, punctual, and ensured a safe and comfortable journey throughout such a long trip to and from Manchester. Your appreciation means a lot to both our driver and the entire team.
Thank you once again for choosing us and for highly recommending our service. We look forward to serving you again in the future.
On time and profesional driver.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your feedback!
We’re pleased to hear that our driver was professional and arrived on time. Providing reliable and high-quality service is our top priority.
We truly appreciate your support and hope to serve you again soon!
Perfect Experience
Brilliant support, kept up to date. Lovely driver. Good price. Perfect experience!
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you so much for your wonderful review!
We’re thrilled to hear that you had a perfect experience and that our support team kept you well informed throughout. It’s great to know you were happy with the driver and found our pricing competitive.
We truly appreciate your kind words and look forward to serving you again in the future!
Antwort von Mytaxe
Thank you for sharing your experience!
We’re really pleased to know you enjoyed the ride and found the service punctual and pleasant. It’s great to hear our driver made a positive impression as well.
We appreciate your feedback and hope to serve you again soon!
Arrived in great time and good driver
Arrived in great time, very calm and comfortable journey. Would highly recommend.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your kind feedback!
We’re delighted to hear that you had a comfortable and smooth journey and that our driver arrived on time. Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to serving you again soon!
mytaxe.uk promoised a £10 Amazon voucher but lied
I left at Trustpilot a review for mytaxe.uk and mytaxe.uk promised me a £10 Amazon voucher since 24 Februray 2026 but did not give me.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for bringing this to our attention, and we sincerely apologise for the delay and frustration caused.
Following our investigation, we have identified that the £10 Amazon voucher was unfortunately sent to the wrong email address due to an administrative error. We completely understand how disappointing this must have been, especially after waiting since 24 February 2026.
Please be assured that we have now corrected the issue. A new £10 Amazon voucher will be sent to your correct email address within the next week.
We truly appreciate your patience and understanding, and we apologise once again for the oversight. If you do not receive the voucher within the promised timeframe, please contact us directly and we will prioritise resolving this for you immediately.
Thank you for giving us the opportunity to put things right.
Very friendly driver
Very friendly driver
Safe driving
Got us home really well
No problem
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your wonderful feedback.
We’re delighted to hear that you had a great experience with our driver. Providing friendly service, safe driving, and a smooth journey is always our priority.
It’s great to know you reached home comfortably without any issues. We truly appreciate your support and look forward to serving you again soon.
Reliable & Efficient
Mytaxe team was very prompt and helpful in a difficult situation for me. My arranged transfer from airport unexpectedly failed me and Mytaxe stepped into the breach.
The service was timely, reliable, efficient and good value for money.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you very much for your kind feedback.
We’re truly glad that the Mytaxe team could assist you during a difficult situation when your original airport transfer didn’t go as planned. Providing prompt, reliable, and efficient service—especially when our customers need us most—is always our top priority.
It’s great to hear that you found our service timely and good value for money. Your satisfaction means a lot to us, and your words motivate our team to continue delivering the best possible experience.
We look forward to serving you again on your future journeys.
The journey went really well because…
The journey went really well because the driver was professional and kind.
The customer service on the other hand although very responsive tried to add extra last minute charges to our previously decided fare. This issue has been mentioned by many other customers in their reviews.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your feedback.
We’re pleased to hear that your journey went well and that the driver provided a professional and kind service.
Regarding the pricing concern, we would like to clarify that the original booking was made for a saloon vehicle. However, due to the amount of luggage, it was not suitable for that vehicle type. To ensure a comfortable and safe journey, we arranged a larger MPV6 vehicle, which carries a different fare.
We always aim to be transparent and provide the most suitable option for our customers, and we apologise if this was not communicated as clearly as it should have been.
Your feedback is important to us, and we will continue working on improving our communication to avoid any confusion in the future.
We appreciate your understanding and hope to serve you again.
My driver Adnan Mahmoud
My driver Adnan Mahmoud, arrived in good time and was extremely pleasant for the whole journey. He managed to factor in toilet breaks and despite major road works between London and Heathrow delivered me to the airport in plenty of time for me to check in and relax before my flight.
Many thanks Adnan.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your wonderful review!
We’re delighted to hear that your journey went smoothly and that Adnan Mahmoud provided such a pleasant and thoughtful service. It’s great to know he planned the trip well, accommodated your needs, and ensured you arrived at the airport with plenty of time despite the road conditions.
Your kind feedback means a lot to us, and we’ll be sure to pass your appreciation on to Adnan.
We truly appreciate your support and look forward to serving you again soon!
Excellent
Excellent, great communication about my booking. Taxi driver was polite and friendly and importantly arrived just before my booking time. Everything went smoothly and hassle free.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your excellent review
We’re delighted to hear that everything went smoothly and that you were happy with our communication and service. It’s great to know your driver was polite, friendly, and arrived on time.
Providing a hassle-free and reliable experience is always our top priority, and your feedback truly motivates our team
We look forward to serving you again soon!
Highly recommend!!!
Highly recommend we was stranded at Heathrow airport and every taxi was asking for an extortionate amount of money to get home spoke to this taxi service over WhatsApp and within the hour someone collected us from the airport for a reasonable affordable amount. Taxi was comfy and driver was really nice. Couldn’t recommend more!!
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you so much for your wonderful review and for highly recommending our service
We’re really glad we could assist you during a stressful situation at Heathrow and get you home safely and comfortably. It’s great to hear that you found our pricing fair, the vehicle comfortable, and the driver friendly and professional.
Your kind words truly mean a lot to our team and motivate us to continue providing reliable and affordable service to all our customers
We look forward to serving you again in the future!
I accidentally booked the wrong date…
I accidentally booked the wrong date for my reservation (entered the 26th instead of the 16th on my phone), and only realized it about 4 hours before the scheduled time. I reached out to them right away, and they were incredibly helpful and quick to fix the issue. Really appreciated how smoothly they handled my mistake—great customer service!
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you for your wonderful review!
We’re really glad to hear that our team was able to quickly assist you with correcting the booking date. We understand that mistakes can happen, and it’s always our priority to resolve them as smoothly and efficiently as possible.
Your kind words about our customer service truly mean a lot to us and motivate our team to keep delivering the best experience possible.
We appreciate your support and look forward to serving you again in the future!
Well worth it for easier travel!
We've used Mytaxe several times on our trips to the UK. As soon as we make a reservation, the communication is timely and clear. The drivers are always prompt and courteous, reaching out with texts and calls in advance of their arrival. Their vehicles are clean and well cared for. And we love that they drop us off right at the door of our destination, whether that's our kids' home or a hotel. The service isn't cheap but it's well worth it for making our arrivals and departures more pleasant.
27. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Mytaxe
Thank you so much for your wonderful review!
We’re delighted to hear that you’ve had such positive experiences with mytaxe.uk. It’s great to know our communication, punctual drivers, and clean vehicles have made your journeys smooth and stress-free.
Providing a reliable, door-to-door service is exactly what we aim for, so your kind words truly mean a lot to our team.
We really appreciate your continued support and look forward to serving you again on your future trips to the UK.
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