Nala's Baby Bewertungen 

2 011
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Automat für Hautpflegeprodukte
  2. Babyausstattungsgeschäft
  3. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2011 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(2 011)

397 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

First time purchaser

From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease
I was happy with the prompt turnaround of the items and received packaged well
Also by subscribing I had a discount to apply which was beneficial and cost was very competitive .
I would highly reccomend the products and the site thank you

10. Juli 2026
Bewertet mit 5 von 5 Sternen

Great quality products and experience…

I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatched quickly and arrived fast and the communication was excellent throughout the entire process. I was kept updated from the moment I placed my order right through to delivery. It was a smooth, hassle-free experience and I wouldn’t hesitate to order from them again. Highly recommended!

6. Juli 2026
Bewertet mit 5 von 5 Sternen

Amazing products

Amazing products. I'm never disappointed with their items. Love them so much. I thank my sis-in-love for bringing me in!

3. Juli 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Lynette,

Thank you so much for your review! We’re so happy to hear you’re loving our products and truly appreciate your support. We’re so glad your sister introduced you to Nala’s Baby too! ✨

Bewertet mit 1 von 5 Sternen

My 2 year old son reacted to their body…

My 2 year old son reacted to their body wash after using it previously before, extremely unsure and why this has happened and what has caused it but i will be avoiding at all costs from now. He reacted extremely bad considering he’s never had a reaction at all in his life to the point I thought it had burnt him and was getting ready to take him to a&e. Luckily it wasn’t too serious but it’s definitely something you don’t expect from something so ‘rated’ will definitely not be using this brand again on him or for any future children

8. Juli 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Gracie,

We’re so sorry to hear that your little one experienced a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Bewertet mit 4 von 5 Sternen

I wanted to share my honest experience…

I wanted to share my honest experience with Nala's Baby.

Unfortunately, after using the Nordic Cotton Body Butter, both my nephew (who is almost 2 years old) and I experienced a skin reaction within just a few minutes of application. We immediately washed the product off, and thankfully the reactions settled shortly afterwards.

Although this was disappointing, I have to say I am genuinely impressed by Nala's Baby's customer service. They responded incredibly quickly, took the matter very seriously, asked detailed questions for their safety investigation, and logged everything through their internal Cosmetovigilance procedures. I never felt like my concerns were being dismissed.

I wasn't expecting anything in return, but they kindly offered to send me their fragrance-free range to try, which I really appreciated. The way they handled the situation has actually given me confidence in the brand, even though this particular product wasn't suitable for us.

No product will work for every individual, and sensitivities can happen. What matters is how a company responds, and in this case I felt genuinely listened to and supported.

I'm looking forward to trying the fragrance-free products and hope they'll be a better fit for both my nephew and me.

24. Juni 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Amani,

Thank you for sharing your experience and for your kind words about our team. We’re so sorry again that the Nordic Cotton Body Butter wasn’t suitable for you and your nephew, but we really appreciate you giving us the opportunity to look into this.

We’re glad we could support you through the process, and we hope you enjoy trying our fragrance-free range. Thank you for your understanding and for your continued trust in Nala’s Baby 🫶

Bewertet mit 5 von 5 Sternen

Great service from start to finish

Great service from start to finish. Straightforward website easy to checkout. Then kept up to date with status of order. Delivery was very fast.
We love the vanilla cloud range and I was glad that when I ordered on the website I could get the bigger bottles. I but this for my ten year old but I also use it sometimes too. The smell is beautiful and doesnt irritate our sensitive skin.

17. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Thank you so much for your lovely review! We’re so happy to hear you’re both enjoying the Vanilla Cloud range. Thank you for your support, we really appreciate it! ✨

Bewertet mit 1 von 5 Sternen

I have emailed regarding this issue but…

I have emailed regarding this issue but had no response.

I received my order of the new scent collection and when opening my parcel I could see and feel the carboard box was damp and swelled.
Two of the bottles had leaked but one a lot more than the other.

The bottles just all pilled in a box with no other packaging… not quite good enough

1. Juli 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Melissa,

We're so sorry to hear your order arrived in this condition. We completely understand how disappointing this must have been.

We're pleased we were able to get this resolved for you, and a replacement has now been arranged. We hope you enjoy it when it arrives, along with the rest of your order.

Thank you for your patience and for giving us the opportunity to put things right💛

Bewertet mit 1 von 5 Sternen

Do not use please do a patch test 1st

So pleased we didn't use this on my 4 month old grandson. My daughter and her daughter aged 7 both came up in a raised rash. Avoid Avoid

5. Juli 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Dawn,

We’re so sorry to hear that your daughter and granddaughter experienced a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Bewertet mit 5 von 5 Sternen

Bundle set for my baby…

Excellent service
I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpowering, and leaves the skin feeling incredibly soft and nourished.

The natural ingredients were a big reason I chose the range, and it certainly lived up to expectations. The quality is excellent, the packaging is beautiful, and it feels like a real treat to use every day.

I wouldn’t hesitate to recommend Nala’s Baby to anyone looking for gentle, effective skincare for little ones or even for adults with sensitive skin. I’ll definitely be purchasing again.

12. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hey there,

Thank you so much for your wonderful review! We're so happy to hear that both you and your granddaughter are enjoying our products. It means the world to us that you love the natural ingredients, gentle formulas and even the packaging. Thank you for your recommendation and support, we can't wait to welcome you back again soon! ✨

Bewertet mit 5 von 5 Sternen

5 stars

10/10 Value for money

12. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Thank you so much for your 5-star review! ⭐️

We're so pleased to hear you think our products are great value for money. Thank you for your support! ✨

Bewertet mit 5 von 5 Sternen

Detangler spray

As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it.
I did recently have an issue with one of the spray nozzles, so I reached out to their customer service team. They dealt with it so professionally, went above and beyond to put things right, and were incredibly kind throughout the whole process. It was also reassuring to find out the nozzle issue wasn’t just me!
The replacement bottle I’ve been using has been working perfectly, and the level of customer service has honestly been amazing. It’s so nice to support a brand that genuinely cares about its customers.

18. Juni 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Sara,

Thank you so much for your lovely review!

We're so pleased to hear you love our Detangling Spray, and we're glad we could get the nozzle issue resolved for you. Your kind words about our customer service mean so much to the team.

Thank you for your continued support! 💛

Bewertet mit 1 von 5 Sternen

Warning this product causes allergic…

Warning this product causes allergic reactions.
This is an update on my original review.
I looked at reviews on Trustpilot& Boots website as I bought this product from them.
There are only 1* and 5* reviews. On the Boots website all of the 5* reviewers had been given samples. None of the 1* reviewers had. I have made a formal complaint to Trading Standards & Boots. Boots have been brilliant and have offered me a full refund. If you bought this product from Boots and want to lodge a complaint their customer care number is 0345 0708090. In my opinion this product is unfit for purpose and need to be recalled.

1. Juni 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi,

We’re so sorry to hear that you experienced a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Bewertet mit 5 von 5 Sternen

Absolutely addicted to Nalas baby as a…

Absolutely addicted to Nalas baby as a whole adult lol. It smells good, is natural and I adore the little collections.

4. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Stacey,

Thanks so much for your lovely review

We’re so glad you’re enjoying the products, and the scents too! Really appreciate you taking the time to share 💛

Bewertet mit 5 von 5 Sternen

Amazing products

I tried Nala’s baby on a whim, I started with the vanilla cloud range but never looked back. It’s always my first stop for my toddlers bits and bobs and we’ve been trying all the different ranges but vanilla cloud is his favourite of the bunch. He’s crazy for the Paw Patrol offering making bath times more fun for him now.

12. Mai 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Ed,

We’re so glad you gave Nala’s Baby a try and that it’s become a go-to for your little one. Great to hear Vanilla Cloud is still the favourite, and that Paw Patrol is making bath time even more fun for your little one! ☺️

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