From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Mehr ansehen
Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Mehr ansehen
Unternehmen hat geantwortet
As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.
Kontaktinformationen
Vereinigtes Königreich
- nalasbaby.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
First time purchaser
From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease
I was happy with the prompt turnaround of the items and received packaged well
Also by subscribing I had a discount to apply which was beneficial and cost was very competitive .
I would highly reccomend the products and the site thank you
A+++++++++
Truly gorgeous products for babies and…
Truly gorgeous products for babies and toddlers the smells are perfect and choice of options amazing! Been using from day 1 thank you!
I love this range for my granddaughter.
I buy this range for my granddaughter. The smell of these products are absolutely devine. I will definitely be ordering again. Would highly recommend.
Great quality products and experience…
I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatched quickly and arrived fast and the communication was excellent throughout the entire process. I was kept updated from the moment I placed my order right through to delivery. It was a smooth, hassle-free experience and I wouldn’t hesitate to order from them again. Highly recommended!
Amazing products
Amazing products. I'm never disappointed with their items. Love them so much. I thank my sis-in-love for bringing me in!

Antwort von Nala's Baby
My 2 year old son reacted to their body…
My 2 year old son reacted to their body wash after using it previously before, extremely unsure and why this has happened and what has caused it but i will be avoiding at all costs from now. He reacted extremely bad considering he’s never had a reaction at all in his life to the point I thought it had burnt him and was getting ready to take him to a&e. Luckily it wasn’t too serious but it’s definitely something you don’t expect from something so ‘rated’ will definitely not be using this brand again on him or for any future children

Antwort von Nala's Baby
I wanted to share my honest experience…
I wanted to share my honest experience with Nala's Baby.
Unfortunately, after using the Nordic Cotton Body Butter, both my nephew (who is almost 2 years old) and I experienced a skin reaction within just a few minutes of application. We immediately washed the product off, and thankfully the reactions settled shortly afterwards.
Although this was disappointing, I have to say I am genuinely impressed by Nala's Baby's customer service. They responded incredibly quickly, took the matter very seriously, asked detailed questions for their safety investigation, and logged everything through their internal Cosmetovigilance procedures. I never felt like my concerns were being dismissed.
I wasn't expecting anything in return, but they kindly offered to send me their fragrance-free range to try, which I really appreciated. The way they handled the situation has actually given me confidence in the brand, even though this particular product wasn't suitable for us.
No product will work for every individual, and sensitivities can happen. What matters is how a company responds, and in this case I felt genuinely listened to and supported.
I'm looking forward to trying the fragrance-free products and hope they'll be a better fit for both my nephew and me.

Antwort von Nala's Baby
Great service from start to finish
Great service from start to finish. Straightforward website easy to checkout. Then kept up to date with status of order. Delivery was very fast.
We love the vanilla cloud range and I was glad that when I ordered on the website I could get the bigger bottles. I but this for my ten year old but I also use it sometimes too. The smell is beautiful and doesnt irritate our sensitive skin.

Antwort von Nala's Baby
I have emailed regarding this issue but…
I have emailed regarding this issue but had no response.
I received my order of the new scent collection and when opening my parcel I could see and feel the carboard box was damp and swelled.
Two of the bottles had leaked but one a lot more than the other.
The bottles just all pilled in a box with no other packaging… not quite good enough

Antwort von Nala's Baby
Do not use please do a patch test 1st
So pleased we didn't use this on my 4 month old grandson. My daughter and her daughter aged 7 both came up in a raised rash. Avoid Avoid

Antwort von Nala's Baby
Bundle set for my baby…
Excellent service
I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpowering, and leaves the skin feeling incredibly soft and nourished.
The natural ingredients were a big reason I chose the range, and it certainly lived up to expectations. The quality is excellent, the packaging is beautiful, and it feels like a real treat to use every day.
I wouldn’t hesitate to recommend Nala’s Baby to anyone looking for gentle, effective skincare for little ones or even for adults with sensitive skin. I’ll definitely be purchasing again.

Antwort von Nala's Baby
Lovely gifted products purchased for my…
Lovely gifted products purchased for my grandson

Antwort von Nala's Baby
Detangler spray
As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it.
I did recently have an issue with one of the spray nozzles, so I reached out to their customer service team. They dealt with it so professionally, went above and beyond to put things right, and were incredibly kind throughout the whole process. It was also reassuring to find out the nozzle issue wasn’t just me!
The replacement bottle I’ve been using has been working perfectly, and the level of customer service has honestly been amazing. It’s so nice to support a brand that genuinely cares about its customers.

Antwort von Nala's Baby
Warning this product causes allergic…
Warning this product causes allergic reactions.
This is an update on my original review.
I looked at reviews on Trustpilot& Boots website as I bought this product from them.
There are only 1* and 5* reviews. On the Boots website all of the 5* reviewers had been given samples. None of the 1* reviewers had. I have made a formal complaint to Trading Standards & Boots. Boots have been brilliant and have offered me a full refund. If you bought this product from Boots and want to lodge a complaint their customer care number is 0345 0708090. In my opinion this product is unfit for purpose and need to be recalled.

Antwort von Nala's Baby
Absolutely addicted to Nalas baby as a…
Absolutely addicted to Nalas baby as a whole adult lol. It smells good, is natural and I adore the little collections.

Antwort von Nala's Baby
Amazing products
I tried Nala’s baby on a whim, I started with the vanilla cloud range but never looked back. It’s always my first stop for my toddlers bits and bobs and we’ve been trying all the different ranges but vanilla cloud is his favourite of the bunch. He’s crazy for the Paw Patrol offering making bath times more fun for him now.

Antwort von Nala's Baby
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