Nala's Baby Bewertungen 

2 017
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Mehr ansehen

Bewertet mit 5 von 5 Sternen

As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Automat für Hautpflegeprodukte
  2. Babyausstattungsgeschäft
  3. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2017 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 91 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(2 017)

403 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Bundle set for my baby…

Excellent service
I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpowering, and leaves the skin feeling incredibly soft and nourished.

The natural ingredients were a big reason I chose the range, and it certainly lived up to expectations. The quality is excellent, the packaging is beautiful, and it feels like a real treat to use every day.

I wouldn’t hesitate to recommend Nala’s Baby to anyone looking for gentle, effective skincare for little ones or even for adults with sensitive skin. I’ll definitely be purchasing again.

12. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hey there,

Thank you so much for your wonderful review! We're so happy to hear that both you and your granddaughter are enjoying our products. It means the world to us that you love the natural ingredients, gentle formulas and even the packaging. Thank you for your recommendation and support, we can't wait to welcome you back again soon! ✨

Bewertet mit 5 von 5 Sternen

5 stars

10/10 Value for money

12. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Thank you so much for your 5-star review! ⭐️

We're so pleased to hear you think our products are great value for money. Thank you for your support! ✨

Bewertet mit 5 von 5 Sternen

Detangler spray

As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it.
I did recently have an issue with one of the spray nozzles, so I reached out to their customer service team. They dealt with it so professionally, went above and beyond to put things right, and were incredibly kind throughout the whole process. It was also reassuring to find out the nozzle issue wasn’t just me!
The replacement bottle I’ve been using has been working perfectly, and the level of customer service has honestly been amazing. It’s so nice to support a brand that genuinely cares about its customers.

18. Juni 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Sara,

Thank you so much for your lovely review!

We're so pleased to hear you love our Detangling Spray, and we're glad we could get the nozzle issue resolved for you. Your kind words about our customer service mean so much to the team.

Thank you for your continued support! 💛

Bewertet mit 1 von 5 Sternen

Warning this product causes allergic…

Warning this product causes allergic reactions.
This is an update on my original review.
I looked at reviews on Trustpilot& Boots website as I bought this product from them.
There are only 1* and 5* reviews. On the Boots website all of the 5* reviewers had been given samples. None of the 1* reviewers had. I have made a formal complaint to Trading Standards & Boots. Boots have been brilliant and have offered me a full refund. If you bought this product from Boots and want to lodge a complaint their customer care number is 0345 0708090. In my opinion this product is unfit for purpose and need to be recalled.

1. Juni 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi,

We’re so sorry to hear that you experienced a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Bewertet mit 5 von 5 Sternen

Absolutely addicted to Nalas baby as a…

Absolutely addicted to Nalas baby as a whole adult lol. It smells good, is natural and I adore the little collections.

4. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Stacey,

Thanks so much for your lovely review

We’re so glad you’re enjoying the products, and the scents too! Really appreciate you taking the time to share 💛

Bewertet mit 5 von 5 Sternen

Amazing products

I tried Nala’s baby on a whim, I started with the vanilla cloud range but never looked back. It’s always my first stop for my toddlers bits and bobs and we’ve been trying all the different ranges but vanilla cloud is his favourite of the bunch. He’s crazy for the Paw Patrol offering making bath times more fun for him now.

12. Mai 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Ed,

We’re so glad you gave Nala’s Baby a try and that it’s become a go-to for your little one. Great to hear Vanilla Cloud is still the favourite, and that Paw Patrol is making bath time even more fun for your little one! ☺️

Bewertet mit 5 von 5 Sternen

Great products the only ones my…

Great products the only ones my granddaughter can use , really gentle on her skin and smells lovely 🥰

24. April 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Sally,

Thanks so much for your lovely review 🤍

Really glad to hear the products are suiting your granddaughter’s skin and that she’s getting on well with them!

Bewertet mit 4 von 5 Sternen

This is my first time ordering your…

This is my first time ordering your products, and so far it's good as i was expecting it. Will order more very soon. Delivery was good

16. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Ammi,

We’re really glad to hear your first order went well and that delivery was smooth. We really appreciate you taking the time to share this, and we look forward to having you shop with us again soon! ☺️

Bewertet mit 5 von 5 Sternen

Nala baby moisturiser creams

I love nalas baby im 35 year old women and I use it becuase I have sensitive skin it makes your skin soft and this is now my go to moisture creame i use it on my kids and they love it.smells nice aswell so definitely recommend. Also the price is reasonable I got 3 lotions and strawberry springs body butter for £24 thats an amazing price.

16. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Cheanelle,

We’re really glad to hear you and your little ones are enjoying the products and that they’re working well for sensitive skin.

Really appreciate you taking the time to share this with us! 🫶

Bewertet mit 5 von 5 Sternen

Love Nala’s Baby and love their customer service

Have loved Nala’s Baby for a while now, and this experience has only made me love the brand even more. Their customer service was incredibly quick to respond and the resolution was handled promptly and professionally.

It’s so reassuring to know that when you do need help, they genuinely care and act quickly. I already love their products, and their excellent customer service has reinforced why I keep coming back. Very much appreciated!

18. Juni 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Anna,

Thank you so much for your lovely review! 🤍

We're so pleased to hear you had a great experience with our Customer Care team. Thank you for your continued support of Nala's Baby!

Bewertet mit 2 von 5 Sternen

I ordered the trio pack and I thought I…

I ordered the trio pack and I thought I would save money well I received this package couldn’t wait to start using this for my grandchildren opened it to find 2 bubble bath and 1 shampoo and body wash NOT what I wanted so I emailed them to tell them of my disappointment and I was asked to provide evidence and quickly they replied with an apology and I’m awaiting the moisturiser I originally wanted I have heard a lot of good things about this product so I can’t wait to use it

12. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Miss Barber, we're so sorry to hear about your experience and the mix-up with your order.

Thank you for giving our team the opportunity to put things right. We hope we were able to help resolve the issue quickly for you and that your replacement item arrives safely.

We're delighted to hear you've heard such great things about the range, and we hope you and your grandchildren enjoy using the product!

Bewertet mit 1 von 5 Sternen

I used Nala’s baby on my newborn and…

I used Nala’s baby on my newborn and she immediately came up in rashes over her stomach, chest, shoulders, back spreading down to her legs. I was given eczema treatment for my baby by the doctor and advised not to use it. 3 years later I thought I’d try Nala’s baby again as my daughter has not experienced any flare ups since and thought I’d give it another go. However exactly the same she is covered in red rashes and is complaining of discomfort. Being this is for sensitive skin I am horrified it has happened twice.

15. Juni 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Ella,

We’re so sorry to hear that your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Bewertet mit 5 von 5 Sternen

Everything about Nordic Cotton is…

Everything about Nordic Cotton is exceptional. The ingredients in the products are perfect for not just babies but also adults too😉. From I start using Nala’s baby products, my skin is softer and smoother.
Thanks again for giving us the best👍🏾.

12. Juni 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Denise,

Thank you so much for your lovely review!

We're so happy to hear you're loving the Nordic Cotton collection and that it's helping leave your skin feeling softer and smoother.

We truly appreciate your support and are so grateful to have you as part of the Nala's Baby family! ✨

Bewertet mit 1 von 5 Sternen

Missing items

I only received 3 items from my order, disappointed that I was not notified that the items were not available or haven’t received a refund for those missing items.

3. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Ninella,

We're so sorry again for the inconvenience caused with your order.

We appreciate your patience while we looked into this, and we're glad we were able to resolve this for you.

Thank you for your understanding, and we hope to have the opportunity to provide a smoother experience for you in the future.

The Nala's Baby Team 🤍

Bewertet mit 5 von 5 Sternen

Very good product

26. Mai 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Vini,

thank you for taking the time to leave us a review, we're so glad you're a fan of our product ☺️

Bewertet mit 5 von 5 Sternen

100/10 customer care experience.

Customer care is absolutely amazing, as are the products! Fads dealt with my query very quickly and with kindness. Much appreciated.

11. Juni 2026
Bewertung ohne vorherige Einladung
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Yasmin,

Thank you so much for this amazing feedback! We’re really glad you’re happy with both the products and the customer care. We’ll be sure to pass your kind words on to Fads ✨

Bewertet mit 5 von 5 Sternen

The products are all amazing

The products are all amazing. I’ve tried everything on myself and my kids and we love it. Worth every penny. Delivery is so quick.

5. Juni 2026
Nala's Baby-Logo

Antwort von Nala's Baby

Hi Mari,

We’re really happy to hear you and your kids are loving all the products and that you had a smooth experience with us 🥰

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr