Namco Pools Bewertungen 

791
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had visited the Auburn, MA store multiple times since May, asking many questions and always had our questions about pools and installation answered by Mike. His willingness to educate us about eac... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I needed a replacement pool, and put out a Facebook post in the Nashua Reaidents page for any recommendations. Andrew Fortin at Namco Pools was recommended and he reached out to me immediately. He wal... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had the pleasure to meet Andrew Fortin when we visited the Salem NH store. He was very friendly, knowledgeable and extremely helpful! He took the time (and patience) to answer all of our questions... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I purchased a waterways filter and the same thing happened as last time the hard pipe provided by the manufacturer is bigger than the adapter going into the filter head and shots water out no matter h... Mehr ansehen

Unternehmensdetails

  1. Außenpool

Vom Unternehmen geschrieben

Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

791 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(791)

9 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The motor that was sent was broken

The motor that was sent was broken. Namco in Enfield took it back and gave us a good one. They were very helpful!

4. Oktober 2021
Namco Pools-Logo

Antwort von Namco Pools

Thank you! We are so glad you had a great experience with our Enfield store. We hope to see you again soon! Until then, we are here if you need anything.

Bewertet mit 5 von 5 Sternen

Online ordering

Very simple ordering process. Easy website to navigate.

22. September 2021
Namco Pools-Logo

Antwort von Namco Pools

Thank you, Brandi! We are glad you had an easy online shopping experience. We hope to see you again soon! Until then, we are here if you need anything.

Bewertet mit 5 von 5 Sternen

Great price on pool covers

Great price on pool covers. Searched other suppliers and they are way more expensive than Namco... Thank you!!

22. September 2021
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Antwort von Namco Pools

Thank you Iris! We work hard to meet expectations, and we’re happy to hear we hit the mark for you!

Bewertet mit 1 von 5 Sternen

Not an easy website to use and being…

Not an easy website to use and being unable to order curbside for all items makes it difficult for the customer

18. September 2021
Namco Pools-Logo

Antwort von Namco Pools

We're sorry for any inconvenience we have caused you. We hope to have the chance to make it up to you in the future!

Bewertet mit 3 von 5 Sternen

Site was very slow taking in…

Site was very slow taking in information, took forever for each step to process .

17. September 2021
Namco Pools-Logo

Antwort von Namco Pools

We're sorry for the inconvenience, Gregory! Thank you for letting us know and we are working to fix the problem.

Bewertet mit 4 von 5 Sternen

Have the equipment

Have the equipment, just need to track it from the warehouse to the my home. Other than that, the location of the equipment needed was fine and the selection was good too. I recommend PayPal as a choice for payment.

17. September 2021
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Antwort von Namco Pools

Thank you, Robert! We are glad we had the selection you were looking for and will consider your recommendation!

Bewertet mit 1 von 5 Sternen

I ordered this on August 6th

I ordered this on August 6th. Heard nothing, called to inquire and was told it's not available yet. It took till August 27 to get a response. Why wasn't I told earlier that this was not available at this time? It is pool closing time.
VERY UNHAPPY

10. September 2021
Namco Pools-Logo

Antwort von Namco Pools

We're sorry to hear that you had a poor experience with us. Customer Service will be reaching out to see how we can make this right with you, and we hope to be able to make it up to you in the future as well!

Bewertet mit 1 von 5 Sternen

I never received my item

I never received my item, and I reached out to customer service and never heard anything back. I will never be using this company again. I don't even care about the item anymore as I have ordered and received what I needed from another company, but a refund would be nice!

4. September 2021
Namco Pools-Logo

Antwort von Namco Pools

We're very sorry to hear about the poor experience you are having. Customer service has reached out and we hope to have the chance to make it up to you in the future as well.

Bewertet mit 5 von 5 Sternen

I really like your new Enfield CT…

I really like your new Enfield CT location. It is exceptionally clean and the staff are a big help!

4. September 2021
Bewertung ohne vorherige Einladung
Namco Pools-Logo

Antwort von Namco Pools

Thank you Chris! We are so glad you had a great experience with our Enfield store. We hope to see you again soon! Until then, we are here if you need anything.

Bewertet mit 5 von 5 Sternen

Quick

The item I ordered is already on the way. Very quick delivery and easy to order online.

4. September 2021
Namco Pools-Logo

Antwort von Namco Pools

Ramona, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back. Until then, we’re here if you need anything.

Bewertet mit 4 von 5 Sternen

Easy to navigate and go to related…

Easy to navigate and go to related items I was interested.

2. September 2021
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Antwort von Namco Pools

Thank you Russ! We work hard to meet expectations, and we’re happy to hear we hit the mark for you.

Bewertet mit 1 von 5 Sternen

Disappointment.

I never received the pool steps that I ordered and paid for. Someone took it upon themselves to send different pool stairs that are not even on the companies website for sale. Last I was told is that they didn’t have them and could offer a refund? It’s been over a month and I still haven’t received a refund. The company is very hard to get ahold of and customer service doesn’t respond in a timely manner. I was very disappointed with the service or lack there of in this case. As a business owner myself, very poor customer service. You don’t just send someone something they didn’t order and think that’s ok. It’s not.

31. August 2021
Namco Pools-Logo

Antwort von Namco Pools

We're very sorry to hear about this poor experience. Customer service has reached out and we hope we will be able to make this up to you!

Bewertet mit 3 von 5 Sternen

Never got my discount

29. August 2021
Namco Pools-Logo

Antwort von Namco Pools

We're sorry for any inconvenience this has caused you. Please reach out to us at customerservice@namcopool.com so we can help resolve this issue. Thank you!

Bewertet mit 4 von 5 Sternen

i would rather have gone into store to…

i would rather have gone into store to look around

25. August 2021
Namco Pools-Logo

Antwort von Namco Pools

We would love to see you at one of our stores! You can use our store locator to find the store closest to you at https://www.namcopool.com/store-locator. We look forward to seeing you again!

Bewertet mit 3 von 5 Sternen

This winter cover looks amazing

This winter cover looks amazing. I like the engineering/common sense that has gone into it. I was surprised that the shipping was as high as it is. Most places offer free shipping now days for bigger, more expensive items and this cover is already quit a bit more cash than your competitors.

24. August 2021
Namco Pools-Logo

Antwort von Namco Pools

Thank you Dennis! We are glad to hear that you are happy with your winter cover! We also offer shipping on orders over $199 in select states. We're sorry for any inconvenience!

Bewertet mit 1 von 5 Sternen

THE WORST EXPERIENCE EVER

The worst experience ever, very, very irresponsible and the contractor very unprofessional. Ordered the pool in March, supposed to be install at end of June, they installed two moths after the day said. They left a mess in my backyard and the said to me in person they will be clean up everything.when The contractor dug my yard I thought next day was going to start building the pool, but he appears a moth later and I pay for install the fence of the pool too, this is the day I still don’t hear anything about it. Very bad experience not recomendé NAMCO POOL at all 👎👎👎

24. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect they contacted me as I bought 2…

Perfect they contacted me as I bought 2 of the same items one for me and one for my dad, but they contacted me to find out if I ordered 2 and they came very quickly. Thank you

21. August 2021
Namco Pools-Logo

Antwort von Namco Pools

Thank you for the great review Kerrie! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon!

Bewertet mit 3 von 5 Sternen

18x55 pool purchase

Price was high. Received wrong liner. Had to wait for the right one to come in.
Had to look for a pool guy to pool together and get an Electrican. Didn't have to do this for the last 2 pool I got from Namco. People don't to care about the customers anymore. .Make the sale. See Ya. I do have to say, that the lady
on phone for customer problem did a great job at getting the liner here fast. She was pleasant person to speak too.

12. August 2021
Namco Pools-Logo

Antwort von Namco Pools

Thank you for leaving us a review Dorothy. We are sorry for the inconvenience of the wrong liner and the poor experience. We hope to be able to make it up to you in the future!

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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