Namco Pools Bewertungen 

791
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had visited the Auburn, MA store multiple times since May, asking many questions and always had our questions about pools and installation answered by Mike. His willingness to educate us about eac... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I needed a replacement pool, and put out a Facebook post in the Nashua Reaidents page for any recommendations. Andrew Fortin at Namco Pools was recommended and he reached out to me immediately. He wal... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had the pleasure to meet Andrew Fortin when we visited the Salem NH store. He was very friendly, knowledgeable and extremely helpful! He took the time (and patience) to answer all of our questions... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I purchased a waterways filter and the same thing happened as last time the hard pipe provided by the manufacturer is bigger than the adapter going into the filter head and shots water out no matter h... Mehr ansehen

Unternehmensdetails

  1. Außenpool

Vom Unternehmen geschrieben

Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

791 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(791)

9 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

New Proline Pump

I bought a proline pump online, from Namco.It was easy to find what I wanted and I had it in two days. It was slightly different from my old proline but, a couple of simple plumbing mods, and I was up and running.

12. August 2021
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Antwort von Namco Pools

Thank you for the great review Robert! We're happy to hear that you are enjoying your new pump so you can continue enjoying your pool. We look forward to seeing you again!

Bewertet mit 2 von 5 Sternen

I had a terrible experience with…

I had a terrible experience with getting my pool it was during the pandemic was supposed to be installed by memorial day but didn’t get installed until middle of September plus half of the product I was supposed to get never came

1. August 2021
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Antwort von Namco Pools

We're sorry about the poor experience and any inconvenience we have caused you. We hope to get the chance to make it up to you in the future! Please let us know if you have any questions or concerns. You can reach us at customerservice@namcopool or 866-762-3094.

Bewertet mit 1 von 5 Sternen

Not good

Still waiting for my tracking number... it shipped this morning... doesn’t make sense!!!! Thanks

27. Juli 2021
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Antwort von Namco Pools

We're sorry for any inconvenience this has caused you. Your order has shipped and the tracking number was emailed on 7/29. We hope you enjoy your order!

Bewertet mit 5 von 5 Sternen

I had a great experience our pool pump…

I had a great experience our pool pump broke so we had to order a new one from Namco it was the fastest delivery I have ever received in came right the next day we were amazed and thankful.

24. Juli 2021
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Antwort von Namco Pools

Juana, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back. Until then, we’re here if you need anything.

Bewertet mit 2 von 5 Sternen

Order delivered and boxes were open on…

Order delivered and boxes were open on both ends- stuff spilling out of boxes. no packing slips showing parts included or instructions for installing and appears to be missing parts for top of fence. Now need to try to contact someone at store to try to figure out what is missing and how to resolve

22. Juli 2021
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Antwort von Namco Pools

We're sorry for the poor experience. We hope to be able to make this right for you. Please email us at customerservice@namcopool.com with your contact information and we will be sure to give you a call.

Bewertet mit 1 von 5 Sternen

Consumers be aware

Consumers be aware: I’m sure they have great products if you actually can get it delivered to your house. Waited three weeks for pool stairs no contact from Namco to let me know that it was on back order or they did not have the product. My July 4 Pool party with no stairs pretty comical. Horrible customer service tried to cancel order, called 3 times, will never buy another product from there. It took over 10 day for me to get my money back to my card. What a joke.

21. Juli 2021
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Antwort von Namco Pools

We're sorry for any inconvenience we have caused you. We hope to have the chance to make it up to you in the future! If you have any questions or concerns, please feel free to email us at customerservice@namcopool.com.

Bewertet mit 5 von 5 Sternen

New pump

Quick and easy and here in two days

18. Juli 2021
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Antwort von Namco Pools

Thank you John! We hope to see you again soon!

Bewertet mit 1 von 5 Sternen

I purchased through online sales and am VERY dissapointed

I purchased through online sales. I was NEVER told that I could purchase install through NAMCO. I was instead given names of private installers. I scheduled an install. The installer began and walked off the job. We had waited months for the installer, so now that he walked off the job and left us with a half-built pool, we cannot find anyone else to install the pool. We learned that if we had purchased install through NAMCO, they could help but they cannot help me. I now have a wrecked yard, half built pool, and ruined summer. I WILL NEVER REFER NAMCO TO ANYONE!

15. Juli 2021
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Antwort von Namco Pools

We're sorry for any inconvenience we have caused you. We hope to have the chance to make it up to you in the future. If you have any questions or concerns, please feel free to email us at customerservice@namcopool.com.

Bewertet mit 1 von 5 Sternen

I have yet to get my order it's been…

I have yet to get my order it's been three weeks

9. Juli 2021
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Antwort von Namco Pools

We apologize for the delay. We looked further into this and it looks like it was delivered on 6/5. If you did not receive your order, we left you a voicemail, and give us a call when you can!

Bewertet mit 5 von 5 Sternen

Namco Pools has been a pleasant…

Namco Pools has been a pleasant shopping experience for me.

9. Juli 2021
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Antwort von Namco Pools

Thank you Donna! We are so glad to hear that you had a great experience with us. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Very happy

Fast shipping! Awesome service!

7. Juli 2021
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Antwort von Namco Pools

Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon!

Bewertet mit 1 von 5 Sternen

I bought a proline variable speed and…

I bought a proline variable speed and 2hp pool pump and I opened the box and the pump looks like someone dropped it the Mounting bracket is bent and the motor will only run on high speed low speed runs for about 10 seconds and then shuts off,I’ve tried calling and I left lots of messages and nobody calls me back all I want is a trade in or my money back

5. Juli 2021
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Antwort von Namco Pools

We're very sorry for the poor experience and any inconvenience we have caused you. We hope we can make this right for you and make it up to you in the future as well. Someone from customer service will contact you for a refund or exchange.

Bewertet mit 5 von 5 Sternen

Pool cleaner

I’ve been using my Soto pool cleaner for 2 weeks now - it does a great job cleaning the entire pool including the vertical sides.

4. Juli 2021
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Antwort von Namco Pools

Thank you Charlie! We're so happy you are enjoying your pool cleaner. Enjoy your summer!

Bewertet mit 5 von 5 Sternen

Everyone was so helpful and…

Everyone was so helpful and knowledgeable. Very family friendly. Highly recommend!!!

2. Juli 2021
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Antwort von Namco Pools

Thank you Rebecca! We're so glad you had a great experience with us. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Iris was GREAT

Iris was GREAT, you are very lucky to have you in your employ.

30. Juni 2021
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Antwort von Namco Pools

Thank you Scott! We are so glad Iris was able to help and make a great experience for you. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

I just got a 15 by 30 oval pool from…

I just got a 15 by 30 oval pool from Namco Pool very happy with it I'd recommend it to anyone and I would just like to say the manager at Namco Pool in Auburn Mass his name is Sean he is excellent very helpful he is a man of his word and always patient and always kind.

30. Juni 2021
Bewertung ohne vorherige Einladung
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Antwort von Namco Pools

Thank you so much for your kind words, Salpi. We really appreciate you taking the time out to share your experience with us! Sean is truly a great member to have on our team and we are so happy he was able to make a great experience for you. We look forward to seeing you again in the future!

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